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HomeForumComplaints DiscussionLegiano Casino does not verify and keeps your money

Legiano Casino does not verify and keeps your money (page 14)

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1 year ago
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11 months ago

I was approved yesterday after 3 weeks, generally they always do that for about 2-3 weeks, but they want you to pressure them in the chat every day, the complaints here didn't help, don't bother with them, only interfere when we communicate here in the forum, anyway after so many complaints and they don't give the rating for this particular casino

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11 months ago

They also charged me 3*500 today.

The thing is, I have another 2500 in my account and they closed my account because I threatened them.

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Vasilakis93
11 months ago

Come on, buddy, what a shame.

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11 months ago

They just gave me 500 from the 6/12 withdrawal, I believe they will give me the other 2 withdrawals within the next week.

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11 months ago

Good evening from me too. I've been waiting since 12/12, I had made a withdrawal via visa. From slotshub that I spoke to, they told me to do it via iban. And I'm still waiting, what method did you use?

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Gianki
11 months ago

I have made a deposit and withdrawal with Visa.

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11 months ago

What’s the best time to play slots? Day or night?

Vasilakis93
11 months ago

When you say you threatened them???

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stefaniiis95
11 months ago

Don't play at all to Legiano casino!!!All the coments on top are for delays!!!

11 months ago

I’m trying to decide between playing slots or live games – which do you think has better odds? Would appreciate any tips!


11 months ago

All’s well that ends well.

I created an account on Legiano on December 24th. There was no need for identity verification—just a phone number and email. I ended up winning €4,000 (without any bonus).


I had three pending withdrawal requests of €500 each. Although they claimed withdrawals would be processed within three business days, that never happened. Based on everything I had read on this forum, I became convinced they were either scammers or intentionally delaying withdrawals. On January 2nd, I started threatening and insulting them. As a result, they closed my account.


At first, I was worried and thought I’d lose my money. However, they immediately processed my three pending €500 withdrawals to my card, and today they transferred the remaining €2,500 to my bank account.


Conclusion: Legiano is not a scam, but it handles payments in a deceptive manner, which makes it unreliable. Avoid playing at this casino.


Edited
11 months ago

Yes, you still can't give them an extension on all this. I have been filing a complaint on your site for 9 days now, while 19 days have passed since I made a withdrawal, and all you did was send me after 8 days that you had assigned the matter to another representative of yours.

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11 months ago

Hello, yes. This is the procedure. Kindly note that we also informed you that:

"Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible."

Not to mention even we have to leave for vacation; it was Christmas time, and nothing works smoothly during this part of the year, I'd say.

Complaining takes time. I'm sorry.

Vasilakis93
11 months ago

Well done again, friend, for getting them!

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11 months ago

Has anyone been approved for this week??? If so, please let us know!!

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11 months ago

Has anyone been approved for this week??? If so, please let us know!!

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11 months ago

Where do you stand? Have you been waiting long? Sorry if you've mentioned it somewhere, I'm asking because I know a lot of players have written here.

11 months ago

Today they put my second withdrawal of 500 euros in and they went to put the other 500 in but the national bank canceled it, they told me, and it must be true because I went to make a withdrawal from another casino, and this one outside of Greece, and the bank canceled it both as a transfer to the account and as a transfer to a card. Do you know why the national bank does this and if there is any way I can change this?

Which was from the same company I made a withdrawal from, then I had no problem.

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kostis2209
11 months ago

What month was this withdrawal you were given today?

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Linara
11 months ago

Yes from 7/12

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11 months ago

Today they put my second withdrawal of 500 euros in and they went to put the other 500 in but the national bank canceled it, they told me, and it must be true because I went to make a withdrawal from another casino, and this one outside of Greece, and the bank canceled it both as a transfer to the account and as a transfer to a card. Do you know why the national bank does this and if there is any way I can change this?

Which was from the same company I made a withdrawal from, then I had no problem.

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11 months ago

I believe I mentioned the payment processors and national gmabling limitations. Perhaps the gambling legislation brought more restrictions to the industry, and the casino's ability to deal with it is limited. But I still believe the casino should be more transparent. Even though it may be tricky if you are caught by surprise, for instance. Just thinking aloud.

I guess we are all grateful for your update!

11 months ago

Good evening!!! Has anyone ever had their withdrawal canceled for no reason and that it was due to a technical problem???


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