Legiano Casino does not verify and keeps your money (page 12)

Alright i made a post here something like 2 months ago about a delayed withdrawal with Legiano. Ultimately i ended up getting paid but it took 13 days for 750$.

Then out of curiosity i decided to try two other casinos from the formerly Rabidi-Adonio-Liernin group (to which Legiano belongs) to see if it was a trend with that controversial operator. On the first one i got a nice hit on Monopoly Live. Applied for 2 withdrawals of 750$ each (because its the max) . Got paid after 8 days. On the second casino i again got lucky and hit a 700x on Crazy Time green with 5$ on it for a nice 3500 win. I applied for 5 withdrawals of 750$ each for a total of 3750$ (already had 300 in my balance when i got the hit). I got paid but it took about a week and a half with receiving 750$ payments 1 at a time 1 day at a time. The payments started like a week after i made the requests. But i did get paid and all of it.

So my conclusion is that the casinos ran by this operator do pay or at least they did with me but i'm a very small sample size. However there seem to be some inconsistency with withdrawals times. Basically it varies and you never really know when you're gonna get paid. Forget the 3 to 5 business days this is junk. So if you're someone who wants fast and steady withdrawals i would advise to not play on any casinos belonging to Rabidi-Adonio-Liernin or any of their sister companies sites. Chances are that they will pay you but will it take 1 day ? 3 ? 17 ? You just don't know. Also limits are pretty low and that can be a problem if you hit big like in the 5 or 6 figures because it will take you an eternity to withdraw your funds bit by bit. Oh and btw in all 3 cases i never had to do KYC. I currently adopted LeoVegas as my new "home" and it's been superb for everything. Fast , clean and no bullshit. No more Curacao or Phillipine only licensed casinos for me. Too much instability and uncertainity surrounding those casinos.

I hope for anyone here having problems that you will get a positive resolution.

Happy holidays to everyone !!

Hi, I thought that if this was going to be such a long post that you had problems in the casino but I see that's not quite the case. You got paid everywhere, including this casino, and you probably didn't wait that long, except for the first case you described. A week would be one where I would start to get nervous but sometimes you just have to be patient and eventually the money will get to the players if they don't lose it or go through verification or something like that. Because those are some of the things that can hold up the whole process of withdrawing money.

So I'm glad you managed to win some money before the holidays and I hope you find a good use for it.

Happy holidays to you too.🎄😊

Jaro I have requested a withdrawal from legiano since 6/12 and it is still being processed. Today is the 14th day if I can file a complaint send me a link to enter.?

Beruco, did you get paid for the withdrawal you made on 2/12 or are you still waiting?

Hi, in that case you can file a complaint here on this link. 

However, did the casino tell you any reason why you have such a delay? Did you play with any bonus or not? 

No, like xristos25031984 , I'm always being told excuses, I don't have any active bonuses and I haven't even verified because they told me it's not necessary.

sure, then file a complaint and we'll see if we can help or if the money will come sooner.

I'll keep my fingers crossed. 🤞

I went in to file a complaint and as soon as I try to write a letter in the field where I describe the situation, it automatically erases it.

Okay then, can you try to file a complaint through the incognito/anonymous window? That should work and if not we'll try to help you.

Why don't you give me an email so I can explain my problem in detail?

Hello, you are more than welcome to describe your issue, preferably in a video and detailed explanation sent to community@casino.guru. Kindly add your current IP address too.

I believe Jaro was doing his best to help you out, so I would follow his good advice anyway.

Because we will be all on holidays pretty soon. I imagine you understand the week starting from Christmas to the New Year is mostly about people not working the full shifts. The same goes for casinos and the Complaint Resolution Center too.

My problem with legiano casino is that I won 4300 euros in total without using any bonus, I have not verified because I have been told that it is not necessary and I have made a withdrawal on 6/12, 7/12 and 8/12 of 500 euros in each withdrawal. I talk normally with the casino in the chat but they tell me the same thing, don't worry and that everything is fine, there are just many withdrawals. The email I have given there is .

If I may step in here, may I ask if you use an automatic translator in your browser, please?

Sometimes it can cause some issues when filing a complaint on our site, you know.

Try to go to the anonymus window, as Jaro suggested, and turn off the translator if you use it there as well. You don't need it on our website anyway, as we have implemented our own autotranslator already.

Then submit a complaint. You can, of course, write it in your language; don't worry at all.

Let us know, please, if you were any successful.

Yes, that was my fault, thank you. Do we know if anyone has received their money from legiano lately?

I am glad that you were able to submit your complaint now. Our team will try to get the best resolution of it, for sure.

Feel free to read the complaints for this casino here, and you will see that some of them were resolved and the players were paid.

I'm expecting withdrawals from 11/12 and still nothing, have you been paid?

No, I haven't been paid yet. Is this your first withdrawal or have you been paid again recently?

I've been making withdrawals since 10/26, every time they take 2 to 2.5 weeks to approve them, every time they tell me that this delay won't happen again and every time they delay, now it's almost 3 weeks.

I'm almost a month old. How many trips did you make and how much is it now, if I may?

Have you made an identification?

No, no identification was needed, 3X500€