ForumComplaints DiscussionIce Casino is scam ?

Ice Casino is scam ? (page 3)

1 year ago by vlczkova
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1 year ago

Hi Daniel ,

I play very little on machines.

My favorite game is Live Roulette.


Automatic translation:
1 year ago

They paid nothing all week , last payment was November 11th 3k .

The seriousness is that they are canceling withdrawals that were requested since October 24th.

This for me is very serious, at least 2 withdrawals of 5000 euros, canceled.


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Valter_Mendonca
1 year ago

When I'm reading your complaint, I think you pissed off the casino a bit, because they say you received 30k + 3k in just 12 days and you submitted the complaint. That might be the reason why they slowed down.

1 year ago

Hi Daniel ,

I play very little on machines.

My favorite game is Live Roulette.


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1 year ago

Do you have an own betting system that kind of works for you or do you just bet randomly on anything that comes to your mind?

1 year ago

Guess bet!

in roulette classics.

But it doesn't always work out.

11 - 29 for example

32 - 5 for example

20-17 for example

There are many

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Daniel
1 year ago

Hi Daniel ,

When I made the claim it was on the 17th of October for the same reason as now.

I had 8 withdrawals of 5K canceled.

if the CASINO Guru thinks this is normal ?

And the Complaint ended up staying until they made the payments file


Edited by author 1 year ago
Automatic translation:
Valter_Mendonca
1 year ago

Hm, technical difficulties... 🙂 Anyway, they ask you to create a new ones. They didn't say that wouldn't pay, because you did something wrong so I guess that's a positive message.

Daniel
1 year ago

Ok Daniel, but the CASINO says it pays in 30 business days, today it's 19 business days.

Now I ask , okay .

and shall I be harmed by it without fault?

I will have to wait another 1.5 months to receive it! 🇧🇷

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Valter_Mendonca
1 year ago

Hello Valter,

so even according to its own rules, the casino still has some time to pay accordingly. 🙂

Furthermore, the amount you're withdrawing is quite huge, so normally, such sums are divided into smaller amounts and carried out one at a time. I truly believe that you will get the whole amount eventually.



Radka
1 year ago

Hi Radka,

so does this mean that the CASINO can cancel the withdrawals, and can extend the withdrawal as long as they want!?

I think I'm expressing myself badly.

I have never questioned the fact that the CASINO pays, that's clear.

I applied for all Cash on the 24th and 25th of October.

they canceled 40K on the 17th of November.

The value according to the casino's T&Cs pays up to a maximum of 30 working days.

Now I asked for the 40K again, and I'm going to wait 30 working days... is that correct?

Through no fault of my own, I am harmed.

Ok, so I know that the CASINO has the legitimacy to cancel the withdrawals, claiming technical failures in order to delay the payment, according to its T&Cs.

Edited by author 1 year ago
Automatic translation:
Valter_Mendonca
1 year ago

Hi there,

The point is that the casino has admitted to you, that they're facing technical issues and withdrawals are affected. Even for the other players. Meaning no matter the terms and conditions, the casino has to find a solution. I take it as an exception, a non-standard situation, and I think that we have to accept that.

I have no proof to declare that the casino is delaying the payments for a reason, do you have any?

Being this regularly, however, I agree that the casino would breach its own terms.

I hope it's better now. 🙏


Radka
1 year ago

Hi Radka,

I have several companies in the tire business.

if by any chance there is any failure that is attributed to us, the Company is obliged to repair the error.

simple isn't it!? And honest.

I am unaware of technical difficulties, the CASINO only has to repair the technical fault and know that the requests are from the date corresponding to the initial withdrawal request.

Now that will be a serious and honest situation.

Or just because it's a game it has to have different rules?

Unfortunately this is not always winning and I have also lost a lot of money.

And if there is no money, they won't let you play.

I think it would be very useful for all players if the serves were fairer.

Getting very close to physical casinos.

perhaps due to these situations, many people prefer to leave the comfort of home and go to a physical CASINO.


Edited by author 1 year ago
Automatic translation:
1 year ago

But I don't think it's worth it, going into Stress, we are free to choose the best options and it is with these experiences that we learn.

I'm hardly going to play for ratings anymore, never getting into the excellent work of the CASINO Guru, to whom I am very grateful, for all his dedication to bettors, allow me to disagree with this tolerance of the CASINO.

Because it is not the gamblers who have millionaire revenues. Therefore, more professionalism is required from ice casino.

If you ask me if I have evidence, no, I don't but I don't need it either.

I'm 49 years old, and I've been playing in casinos for over 20 years.

So I know all the steps they use to postpone payments, this is not a virgin, nor is this one the only one that uses this argument as a technical fault. Among others .

I'll wait as long as it takes, they won't get nervous. Nor reach the goals.

They'll only get something that doesn't matter now. I will tell you in due time.

Edited by author 1 year ago
Automatic translation:
1 year ago

Hi Radka,

I have several companies in the tire business.

if by any chance there is any failure that is attributed to us, the Company is obliged to repair the error.

simple isn't it!? And honest.

I am unaware of technical difficulties, the CASINO only has to repair the technical fault and know that the requests are from the date corresponding to the initial withdrawal request.

Now that will be a serious and honest situation.

Or just because it's a game it has to have different rules?

Unfortunately this is not always winning and I have also lost a lot of money.

And if there is no money, they won't let you play.

I think it would be very useful for all players if the serves were fairer.

Getting very close to physical casinos.

perhaps due to these situations, many people prefer to leave the comfort of home and go to a physical CASINO.


Automatic translation:
1 year ago

Hi Valter,

I agree, that the casino should always put paying customers in the first place of importance - meaning must try to find a solution.

I did not say the opposite. I would not dare to compare your business with online casinos, though I'm sure there are major differences. 🙂

I think that according to the huge number of delayed payments, this is not a tactic this is trouble and the casino must deal with it one way or another because if you lose the player's trust and interest, you have a problem.

This was my point the whole time.

If you like to think that the casino is using stalling tactics on you, well your point of view, and I respect that.


Edited by author 1 year ago
Valter_Mendonca
1 year ago

Talking generally about technical difficulties in casinos, they never tell you what happened exactly. It can be literally anything. Even when a bank blocks their account for any reason and they require documents from the casino in order to verify certain transactions, the casino will never tell that to the customer. They'll simply say "technical difficulties". If some employee screws up and reject your withdrawal by mistake, they say "technical difficulties". Cancelling you pending withdrawals didn't have to be intended. They could simply do a mistake. For the casino, the simplest process is to request a new one that will go into the queue compared to restoring the old withdrawal request.

1 year ago

Hello everyone .

In order to help other gamblers, in fairness, I declare that Icecasino is complying with all its T&Cs.

They have already processed 73,500 euros , missing 9500 euros , and 4 working days to pay . I'm sure they paid ahead of time.


Congratulations Ice casino, I recommend without problems.

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Valter_Mendonca
1 year ago

It took some time, but at the end of the day, you got paid and the amount is really nice. Any unfair casino would use the opportunity to scam you here. What are you going to do with the winnings? Any plans? 🙂

Daniel
1 year ago

Hi Daniel ,

for now I want to close this process,

I think it will be very soon, then who knows how to earn another 80K 😜

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Daniel
1 year ago

Hi Daniel .

consummated .

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Valter_Mendonca
1 year ago

Then what now? Are you going to continue playing in Ice Casino, are you going to take a break from gambling and enjoy your winnings?

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