ForumComplaints DiscussionHow to contact the Antillephone N.V. (Curaçao) licensing authority

How to contact the Antillephone N.V. (Curaçao) licensing authority (page 13)

1 year ago by Daniel
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71656 views 324 replies |
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2 months ago

Hello joaomarsh20, I just received an email from BetOnRed asking me to provide my bank details for a refund. The tip and the arguments helped. ☺️ Thank you

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2 months ago

Great news, I'm glad to see positive things on the forum for a change and that the players are helping each other, that's the way it should be. I hope you won't find yourself in a similar situation again and everything will be more positive in the future. 😊

Jaro
2 months ago

Thank you, Jaro. That's nice of you ☺️

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Jaro
2 months ago

Thank you very much Jaro. I am always trying to help the community, as a former addicted player I feel obliged to take action against Casinos that do not follow the protocol, nor offer player protection or any type of KYC. We are talking about Casinos, some of which have the sole purpose of exploiting people who are weak and addicted to gambling. I just need to find a way to help myself 😅 no one answers me from Antillephone NV, nor from Roku or BetTilt… these €4500 that they have to give me back are very important to me… I'm out of money and I need to pay the consultations and the psychological treatment that I am receiving because of my relapse in the casino because of this company.

Without this money I am completely left with nothing. BetOnRed took the correct action and admitted they were wrong, they returned €820 due to gambling problems and the account had already been self-deleted in the past. It's the same situation with Roku and BetTilt from the Abudantia BV group... I closed my account due to gambling problems on the 19th of January... however, they enticed me with messages about high bonuses and access to VIP clubs, and I signed up again with its sister casino ROKU, which has the same database.. and in the space of 3 hours I spent €4500 without any KYC or document verification. I signed up with the same personal details, the same email and the same telephone number. Can anyone from CasinoGuru help me contact Antillephone NV, and the Abudantia BV group?! Please, I really need help.. I can only continue to help the community if you help me too 🙏

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joaomarsh20
2 months ago

I wish I could help you, but I'm also affected by Antillephone. My case has been going on for over half a year without success or response.

we all have to come together. 🥲

Maybe we can only do it together.


Have you ever threatened them with the governor?

Edited by author 2 months ago
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LaJenny7
2 months ago

Something I've also noticed: I register with a casino that is not licensed by Antillephone and then I get endless advertising from Antillephone casinos. I wonder if that works with data protection!? 😂

especially since I am completely blacklisted on Antille because I am dealing with a lawyer.

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Post by marieduchaine11 was deleted by Romi
Reason: Spam
LaJenny7
2 months ago

Hey dear jenny. May i ask you which lawyer and how much does it cost? I have 2 cases against antiellphone casinos failing self exclusion and I think i have a strong case against them and want to sue them. Can you recommend me a good lawyer?

LaJenny7
2 months ago

Yes Jenny, my last attempt is now with the Abudantia bv compliance team and the eMoore NV group. They respond

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7anoosh
2 months ago

I live in Germany and it's a German lawyer. But I don't think that matters. He charged me about 25% of the amount claimed. I had to go into court. If the verdict is positive, the operator will of course have to pay that, but initially you have to bear the costs yourself. But the internet is full of lawyers who specialize in Curacao lawyers 🙂

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joaomarsh20
2 months ago

Have you tried this? Antillephone is also under the Ministry of Finance and everything is linked to email addresses. I wrote again today with copies of all possible institutions. 😈

file

Edited by author 2 months ago
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LaJenny7
2 months ago

ohh okay got you. Thank you very much and best of luck

LaJenny7
2 months ago

Will the ministry of finance address my problem ? Did they reply back? Or it is just a way to put pressure on the casino to pay.

7anoosh
2 months ago

I just wrote it today. Let's see if anything happens. It's about Antillephone, so that they finally do something and react.

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LaJenny7
2 months ago

Hopefully will be good news . Can you keep me updated please?

7anoosh
2 months ago

Sure, I'll keep everyone updated here. ☺️

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2 months ago

Hello, I wrote to Antillephone, and several times to the Board of gaming in Curaçao, and the ministery and I've never heard of them ! I won't stop and Im willing to sue them from europe if needed, this country protect the fraud

Hello92
2 months ago

Yes, it's really unbelievable. There has to be some way for them to react. Something has to bring them to their knees.

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LaJenny7
2 months ago

We must put all our effort to win

Hello92
2 months ago

What are you interested in? Which casino?

Edited by author 2 months ago
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2 months ago

Great casino

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