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HomeForumComplaints DiscussionFunID is scamming promising 200% bonuses

FunID is scamming promising 200% bonuses (page 11)

31,724 views 231 replies |
1 year ago
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In my opinion, there are more issues than just FunID's account, so let me add a note for anyone in this thread. If you can't withdraw from any casino, no matter the payment option, for longer than 14 full days, you are welcome to submit a complaint, because that's what the Complaint Team does daily. https://casino.guru/complaints/create 👈 If you, however, struggle with the e-wallet, for example, verifying your e-wallet account or payouts, we are sadly, but very likely, out of the game. My advice is: Whenever it is difficult to distinguish between those two scenarios, submit the complaint anyway, describe the matter the best you can and my colleagues will determine whether there is something they can do. Complaints are still free of any charges, so you do not risk anything, I'd say.
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Francesco8319
2 months ago

They will pay eventually expect a timeframe of 2 to 3 weeks though

2 months ago

As far as I am aware PlayID is only a few months old if that it's the rebranding of funid for whatever dodgy reason they might have for that,


my experience with these guys isn't the best they were ok back when it was funid ok that is not good they use tactics like low withdrawal limits delaying withdrawals etc to get the players to either get frustrated and just lose their winnings or keep slowly gambling them away as we do, they have gotten much slower and over all worse with withdrawals and just responding in general I have cut right back from that platform wich is annoying as I have a lot of luck there

2 months ago

For everyone's knowledge.

I used Funid which is the same as Playid


I went through a KYC process.

I sent everything correctly and they always tell me to send them the same thing again.

They don't respond to my emails, they don't want to verify me.

It's a total scam.

I can prove everything.

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Romi
2 months ago

You keep asking for the specific casino why??? This is irrelevant once the funds hit your PlayID wallet they are no longer in control of that casino ( that is if it's not one of the many that nova owns

Hiroln187
2 months ago

I think it makes sense to ask for concrete casinos because our website allows players to complain about concrete casinos but not about third-party tools like FunID or playID. Not to mention the direct relationship between casino groups and this product. It was developed by operators.

However, I understand what you're saying, and I appreciate you mentioning it.



2 months ago

yes ,this big clash casino.

but the casino itself should be ok.


The main issue is PlayID. I sendt all the required documents, although i have a bad feeling about sending a 12 month(!) history of all my bank account, credit card and psc/skrill.


So we wait for the PlayID support/kyc-team and lets see what happens next.



2 months ago

We actually had few users complaining about PlayID as well lately, so perhaps something is really going on there.

Unfortunately, we are unable to do anything regarding it, though.

I believe that you should definitely cooperate with them, though, so you are able to receive your funds. And later on you should perhaps think twice about whether to use them anymore. 🤷‍♀️

Romi
2 months ago

thanks, i value your feedback.

I am cooperating with them and have sent them all the documents that were requested.

the "relaunch" of FunID with just a new name PlayID was already "fishy"

of course the trustpilot ratings of FunID and PlayID are bad. Nevertheless, lets hope they dont kill my account out of nowhere...

2 months ago

Just received the same email from PlayID wanting me to verify my account with the same requirements as nightforce1979


(eventhough I had done so when I created the account earlier in the year)


And interestingly I also just won on the BigClash casino site (not sure if there's any link there)

nightforce1979
2 months ago

How come you decided to use them, then? If you say that their ratings are bad. 🤔

2 months ago

Just received the same email from PlayID wanting me to verify my account with the same requirements as nightforce1979


(eventhough I had done so when I created the account earlier in the year)


And interestingly I also just won on the BigClash casino site (not sure if there's any link there)

2 months ago

Hopefully we'll be able to find out if it is related anyhow.

Did you send the requested documents already?

kyan972
2 months ago

really curious if you also have the same problem with login?


i cannot login my playID account - what about you?



nightforce1979
2 months ago

Can still log in, but if that changes I'll let you and the forum know

Romi
2 months ago

Not yet, as I have to gather it all together to send to them. But will do tomorrow

kyan972
2 months ago

No worries. Keep us updated, please.

Romi
2 months ago

Is this issue something that the Casino Guru team will be actively helping with on your end with dialogue with PlayID?

2 months ago

Would he a great help if so, as the PlayID live chat support and email support are very slow in helping & mainly give generic copy and paste responses

kyan972
2 months ago

Unfortunately, if the issue is with the PlayID platform, we are unable to do much. We handle only complaints related to online casinos, you know.

So, if the fault is on the payment provider side, it's not our jurisdiction, as I could say.

2 months ago

I see, I had a complaint rejected about a casino that falls under the PlayID payment platform (Amunra) because it was to do with sports betting and casino guru said they don't specialise in sports betting. Yet I don't think there is any need to be an expert within the field as I have all the screenshots. Would there be any problem if I reopened my case just so it's on a public forum where Amunra would have to respond back to keep the dialogue open and hopefully the public can make their own mind up before opening and account with them

kyan972
2 months ago

Hello, the thing is that the complaint can't be reopened on the forum. If our colleagues determined that the issue was more about sports betting than the payout, it still remains up to them to decide whether anything has changed. If I understood correctly, it was about missing bets, which sounds like something out of our league. 🙁

https://casino.guru/complaints/amunra-casino-player-s-pending-bets-are-missing 👈

I also mean, we can't help you with your complaint or get the casino to respond on this forum.

Still, sharing your experiences is important, so please feel free to create your own thread in the sport betting section and share the warnings with others, or continue here if you think it is somehow related to FunID/PlayID.


1 month ago

Since recently, playid and associated casinos are offering bonuses. If you trust, pay one, then it is not a bonus. The administrator has decided so.

Ok everything is fine it is voluntary

then I want my paid-in capital back

No, only 1x implementation

This is fraud

Let customers deposit with bonus promises then give no bonus and retain capital

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