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HomeForumComplaints DiscussionFunID is scamming promising 200% bonuses

FunID is scamming promising 200% bonuses (page 10)

31,703 views 231 replies |
1 year ago
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In my opinion, there are more issues than just FunID's account, so let me add a note for anyone in this thread. If you can't withdraw from any casino, no matter the payment option, for longer than 14 full days, you are welcome to submit a complaint, because that's what the Complaint Team does daily. https://casino.guru/complaints/create 👈 If you, however, struggle with the e-wallet, for example, verifying your e-wallet account or payouts, we are sadly, but very likely, out of the game. My advice is: Whenever it is difficult to distinguish between those two scenarios, submit the complaint anyway, describe the matter the best you can and my colleagues will determine whether there is something they can do. Complaints are still free of any charges, so you do not risk anything, I'd say.
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Rocket2024
4 months ago

Turned my Wifi off and its working on data. Might have to reset the wifi

3 months ago

Good evening, attention funid now it's called Playid I made a win of 150 euros the money from the casino to Playid was instant it's been 4 days and the money hasn't arrived I contacted the assistance center they tell me 3 to 5 days not counting Saturday and Sunday I'll update you

PS in live chat they seem like bots they all give the same answer if I get my money I will close this account for me it is not trustworthy

Automatic translation:
beruco-26
3 months ago

I have never cashed out on these sites, I have played on librabet, Legiano and allyspin.

I had a problem, the casinos are very dishonest, I won 1,500 BRL on the EXCITEWIN site, they not only disappeared with my balance, they said the withdrawal was reversed and played, I made a public complaint and asked for the game history.

Automatic translation:
2 months ago

Hello, I can't top up from funid, no casino, please help me, thank you

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dominiksimko
2 months ago

Please describe more what exactly the issue is and which casino you experience it at.

dominiksimko
2 months ago

Attempts to deposit directly from funid to the casino usually work

Or

Log in to the casino and choose to deposit via playid (that's what it's called now)

funid alt

playid new

Automatic translation:
2 months ago

FUNID aka PlayID is a fraudulent platform. They are withholding my winnings for verification purposes even though I was already verified.


They requested ID and banking info for the month the month of August. I waited for my monthy bank statement and provided it 12 Sept 2025 which shows every single transaction. Now they are asking for a monthly statement on original pdf format from Bank with interac transactions only. No bank provides that. Which means they had no intentions of sending me my funds below is my last email from them .

Madeleine (PlayID)

17 Sept 2025, 10:28 EEST

Dear Vida,



Thank you for contacting the PlayID.com support team.


 

 

 

Please provide the transaction history for Interac. For month of August in original PDF format. All incoming and outgoing transactions made must be visible as also the account holder’s name and deposits made to the casino.

 

We kindly ask you to provide a PDF file downloaded from your online bank.

 

 

Thank you in advance!

 


Beev
2 months ago

May I ask at which casino you experienced this, and how is the situation now, please?

oezkanuen
2 months ago

Thanks for letting me know.

Automatic translation:
2 months ago

stay far away


PlayID advertises 3-day withdrawals, but in practice the process takes closer to two weeks. The maximum withdrawal limits are unreasonably low, forcing players to leave large balances in their accounts. This design effectively encourages continued play and often results in losses.


In my case, I had over $40,000 in winnings. Over a three-week period I was only able to withdraw $1,600 before losing the remainder due to the delays and restrictions imposed. The system feels deliberately structured to disadvantage players and prevent fair access to their funds.

Horokn187
2 months ago

May I ask in which casino you experienced this, though?

I just wonder if the PlayID is at fault here, or if the casino caused the delays, you know. 🤔

2 months ago

Take care! FUNID aka PLAYID is blocking and denying withdrawals lately.

I was playing at casinos linked to FUNID for several months, was working "ok" (if you dont mind waiting 2 or 3 weeks for payouts)


suddenly PLAYID is asking for a 12 months (!) KYC. 12 months bank account, 12 months credit card, 12 months skrill. Is this even legal? then they blocked my account 3 days ago and chat refuses to help 🙁

Dont know what to do now. Waiting for 300€ since 3 weeks.

file

nightforce1979
2 months ago

That doesn't sound good at all, and it must be really hard for you.

Could you tell us, please, which casino you refer to, though?

3 weeks is really a long time to wait for the verification to be done. Have you provided all the requested documents, please?

Our complaint team could look into this together with you if you wish. Just submit your complaint and we'll get back to you as soon as possible.

Edited
2 months ago

Nono, the main problem is the blocked PLAYID account. The KYC is pending since 3 days, the withdrawal via PLAYID is pending since 3 weeks. The winning was at "big clash" i think. Linked to PLAYID

nightforce1979
2 months ago

So, please help me to understand this better.

You have a PlayID account, which needs to be verified, but they are taking way too long to finish it, right?

Do you have any information on why it is so, though?

And then with this account you play in different casinos that offer PlayID. Yeah?

But if you want to withdraw your winnings from a casino by using PlayID, where your account is not verified, how is it possible to withdraw them? 🤷‍♀️

I'm a bit lost here, as you can see.

2 months ago

well, as you know 3 days waiting for KYC to finish is nothing special.

but what is indeed special: the fact that they completely BLOCKED my account. once again the timeline:


  • i started playing casinos like "big clash" via PLAYID app ~1 year ago. i also did the steps for KYC 1 year ago.
  • i made deposits, i made payouts via playid in the last year, all "ok" . it was working. slow but working.
  • 3 weeks ago i won ~300€ at big clash (linked via PLAYID app) , the withdrawal was pending all the time.
  • few days ago PLAYID BLOCKED my account with error message "restricted" and forced me via email to send 12 months bank account, 12 months credit card, 12 months skrill.

other users report that PLAYID may block accounts for various or even no reason. this is where i get worried and posted here.

Edited
nightforce1979
2 months ago

Are you referring to this BigClash Casino, please?

Looks good even though we don't have much information from our users yet. So, feel free to add some of your experiences, if you wish.

And now to the PlayID app, have you provided all the requested documents already so they can unblock your account?

Are you able to use some other payment methods, for example, if there is such an issue with PlayID?

I'm just trying to find some solutions for you, you know.


Romi
2 months ago

yes ,this big clash casino.

but the casino itself should be ok.


The main issue is PlayID. I sendt all the required documents, although i have a bad feeling about sending a 12 month(!) history of all my bank account, credit card and psc/skrill.


So we wait for the PlayID support/kyc-team and lets see what happens next.



2 months ago

So you have been using PlayID for over a year now ????

Hiroln187
2 months ago

about 1 year.

but PlayID was FunID before.

...it is the same...

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