4 months ago
The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.
Good evening, attention funid now it's called Playid I made a win of 150 euros the money from the casino to Playid was instant it's been 4 days and the money hasn't arrived I contacted the assistance center they tell me 3 to 5 days not counting Saturday and Sunday I'll update you
PS in live chat they seem like bots they all give the same answer if I get my money I will close this account for me it is not trustworthy
Buonasera attenzione funid ora si chiama Playid ho fatto una vincita di 150 euro i soldi dal casinò a Playid è stato istantaneo sono 4 giorni e i soldi non arrivano ho contattato il centro assistenza mi dicono dai 3 ai 5 giorni non calcolando il sabato e domenica vi aggiorno
PS in chat live sembrano dei bot danno tutti la stessa risposta se avrò i miei soldi chiuderò questo conto per me non affidabile
I have never cashed out on these sites, I have played on librabet, Legiano and allyspin.
I had a problem, the casinos are very dishonest, I won 1,500 BRL on the EXCITEWIN site, they not only disappeared with my balance, they said the withdrawal was reversed and played, I made a public complaint and asked for the game history.
Nunca saquei nesses sites, já joguei no librabet, Legiano e allyspin nunca joguei.
Tive um problema os casinos estão muito desonestos ganhei 1.500 BRL no site EXCITEWIN eles além de sumirem com meu saldo, disseram que o saque foi revertido e jogado, fiz uma reclamação pública e solicitei pra histórico de jogos
Please describe more what exactly the issue is and which casino you experience it at.
Attempts to deposit directly from funid to the casino usually work
Or
Log in to the casino and choose to deposit via playid (that's what it's called now)
funid alt
playid new
Versuche von funid direkt aufs Casino einzuzahlen klappt meistens
Oder
Logg dich im Casino ein und wähle über playid (heisst das jetzt) einzuzahlen
funid alt
playid neu
FUNID aka PlayID is a fraudulent platform. They are withholding my winnings for verification purposes even though I was already verified.
They requested ID and banking info for the month the month of August. I waited for my monthy bank statement and provided it 12 Sept 2025 which shows every single transaction. Now they are asking for a monthly statement on original pdf format from Bank with interac transactions only. No bank provides that. Which means they had no intentions of sending me my funds below is my last email from them .
Madeleine (PlayID)
17 Sept 2025, 10:28 EEST
Dear Vida,
Thank you for contacting the PlayID.com support team.
Please provide the transaction history for Interac. For month of August in original PDF format. All incoming and outgoing transactions made must be visible as also the account holder’s name and deposits made to the casino.
We kindly ask you to provide a PDF file downloaded from your online bank.
Thank you in advance!
May I ask at which casino you experienced this, and how is the situation now, please?
stay far away
PlayID advertises 3-day withdrawals, but in practice the process takes closer to two weeks. The maximum withdrawal limits are unreasonably low, forcing players to leave large balances in their accounts. This design effectively encourages continued play and often results in losses.
In my case, I had over $40,000 in winnings. Over a three-week period I was only able to withdraw $1,600 before losing the remainder due to the delays and restrictions imposed. The system feels deliberately structured to disadvantage players and prevent fair access to their funds.
May I ask in which casino you experienced this, though?
I just wonder if the PlayID is at fault here, or if the casino caused the delays, you know. 🤔
Take care! FUNID aka PLAYID is blocking and denying withdrawals lately.
I was playing at casinos linked to FUNID for several months, was working "ok" (if you dont mind waiting 2 or 3 weeks for payouts)
suddenly PLAYID is asking for a 12 months (!) KYC. 12 months bank account, 12 months credit card, 12 months skrill. Is this even legal? then they blocked my account 3 days ago and chat refuses to help 🙁
Dont know what to do now. Waiting for 300€ since 3 weeks.

That doesn't sound good at all, and it must be really hard for you.
Could you tell us, please, which casino you refer to, though?
3 weeks is really a long time to wait for the verification to be done. Have you provided all the requested documents, please?
Our complaint team could look into this together with you if you wish. Just submit your complaint and we'll get back to you as soon as possible.
So, please help me to understand this better.
You have a PlayID account, which needs to be verified, but they are taking way too long to finish it, right?
Do you have any information on why it is so, though?
And then with this account you play in different casinos that offer PlayID. Yeah?
But if you want to withdraw your winnings from a casino by using PlayID, where your account is not verified, how is it possible to withdraw them? 🤷♀️
I'm a bit lost here, as you can see.
well, as you know 3 days waiting for KYC to finish is nothing special.
but what is indeed special: the fact that they completely BLOCKED my account. once again the timeline:
other users report that PLAYID may block accounts for various or even no reason. this is where i get worried and posted here.
Are you referring to this BigClash Casino, please?
Looks good even though we don't have much information from our users yet. So, feel free to add some of your experiences, if you wish.
And now to the PlayID app, have you provided all the requested documents already so they can unblock your account?
Are you able to use some other payment methods, for example, if there is such an issue with PlayID?
I'm just trying to find some solutions for you, you know.
yes ,this big clash casino.
but the casino itself should be ok.
The main issue is PlayID. I sendt all the required documents, although i have a bad feeling about sending a 12 month(!) history of all my bank account, credit card and psc/skrill.
So we wait for the PlayID support/kyc-team and lets see what happens next.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025
Check your inbox and click the link we sent to:
[email protected]
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: [email protected]
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.