Yes, I ve withdrawth the money again and I ve mailed them to check if it s going to take again so many days. They replyed to me telling excuses that I ve cancelled the withdrawth and I send them the print screen that shows that the withdrawth was rejected by them. They can t evev look my account to check it.
So I would find it strange if they tell you that you canceled it and you say it wasn't your fault. If it takes more than 14 days, we would try to help. But that answer is quite inadequate. So try making the withdrawal again using the same method as the one that was successful and see what happens.
What is TP review???I will use this way if ti helps.You mean the trustpilot???
Good morning, they sent me another email apologizing for the delay and telling me that the payment provider (i.e. the bank) is to blame for the transaction being declined. I also asked the bank and they told me the normal thing, how is it possible that one transaction was approved and the other was rejected? Of course, I sent them an email with the same question, I'm waiting for an answer, although I had mentioned it in a previous email. I have never encountered such a thing before.... I hope we all find a way out.
Good morning, they sent me another email apologizing for the delay and telling me that the payment provider (i.e. the bank) is to blame for the transaction being declined. I also asked the bank and they told me the normal thing, how is it possible that one transaction was approved and the other was rejected? Of course, I sent them an email with the same question, I'm waiting for an answer, although I had mentioned it in a previous email. I have never encountered such a thing before.... I hope we all find a way out.
Καλημερα,μου εστειλαν παλι μειλ ζητωντας μου συγνωμη για την καθυστερηση και μου λενε οτι φταιει ο παροχος πληρωμης (δηλαδη η τραπεζα) που αποριφθηκε η συναλαγη. Εγω ρωτησα και την τραπεζα και μου ειπαν το φυσιολογικο,πως ειναι δυνατον να εγκριθηκε η μια συναλαγη και να αποριφθηκε η αλλη? Φυσικα και τους εστειλα μειλ με την ιδια απορια,περιμενω απαντηση, αν και το ειχα αναφερει και σε προηγουμενο μειλ. Δεν εχω ξανασυναντησει ποτε τετοιο πραγμα....Μακαρι να βρουμε ολοι ακρη.
Good afternoon, I'm having the same problem as some people with Legiano casino.
I have pending withdrawals and there's no way for them to pay me. How can I resolve the situation?
They've only made one payment and it's been a long time. I'm still waiting for three with a value of €500 each.
Is there an easier way to get the money other than by bank transfer?
Good day.
May I ask how long you are waiting for the withdrawal, please?
We give casinos 14 full days to proceed with the payment before we intervene, so if this timeframe has already passed, I would surely suggest you file a complaint. Our team will try to help you out to solve it.
Please let us know, and we'll be ready here to help you out.
Remind me, please, how long are you waiting now?
Maybe it's time to file a complaint.
What do you say?
I've been waiting for some time. However, I canceled and asked for a withdrawal again. I sent a message to support and they assume that the days have started counting again. I'll have to wait a while longer. I'll say something in 10 days again.
How many withdrawals have been made before?
Or what is the maximum number of withdrawals that this casino has already made to a single person?
I made 2 withdrawals of 500 euros together, 1 day apart, both were processed after 11 days after many inconveniences on my part, one withdrawal was completed normally and the money was credited to the bank and the second one was canceled under the pretext that it was the provider's fault bank. I restarted the second withdrawal and now I wait another 6 days.
The same thing happened to me. They made a withdrawal of 500€ and the others never made it again. This casino is being very strange. Something like this has never happened to me before.
Write trust pilot a one star review!!! And talk to customer service tell them we have passed the days they are asking for and that from now on every day the withdrawal is delayed you will put a new comment counting the days too. I told him that every day they are late I will add a comment. I don't know if this helped but I got the money. And now we start a new cycle because I only have 500 that I withdrew. I sent them and told them not to they will hassle me like with the other withdrawals and if they do my attitude will be the same
I reviewed trust pilot yesterday and every day I talk to customer service both live and by email
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