Casino legiаno is engaged in fraud! Does not withdraw winnings!

Legiano casino are scammers! They don't withdraw winnings! And when you write to technical support, there are always some excuses!! Wait!! Everything was fine at first! The money came the next day! Oh, and now it doesn't! And they don't come at all! And when you start writing to them constantly, they send the money to your game account and you can't withdraw it anymore!! And I don't know where to complain!!! After all, so many people are punished!!

I have screenshots of all correspondence with them!

Hi, it is certainly not pleasant that this situation has arisen. 

However, did the casino tell you why your money keeps going to your player account and you can't withdraw it? Since you've had successful withdrawals there before, I'm quite surprised that it's like this. How long have you been trying to withdraw your money? 

Please let me know and we'll see what we can do.

Good day to you! Previously, the withdrawals were normal! But then it started! The casino withdrew me but the money was stuck somewhere in the financial department! Then they came to the game account, I tried to withdraw them but they were not withdrawn! When I clicked on the withdrawal, I was thrown out of the casino! I wrote to support but they simply answered me that I should try to withdraw and that's it! I took them from here and lost! And now I won again and put them on withdrawal and they have been hanging in processing since the 26th! I write to technical support! But I always get the same answer we process your money safely !! We are very sorry !!! That's all !! No result ! They answer me as if under the capir !! I have screenshots of all the correspondence with the casino !! The casino just started cheating with finances !!

They refused to withdraw my money again! Now they are asking for documents, bank details! Send a photo of the contract! Otherwise, they will not withdraw my money! But I understand that this is a scam! In a word, a fraud!! And I don’t know what to do!! I don’t understand one thing, before, withdrawing money was normal!! And if this casino is so involved in fraud, why are they allowed to work online! And the cyber police are not dealing with them!!

Hi there,

Try to calm down. First and foremost, your account must be completely validated, as you mentioned. Let us set aside the complicated issues from the past that we do not know the answers to.

Pay close attention to delivering each document precisely as instructed. The verification process is just as common as withdrawals, so it is not a scam as you claim. Simply put, you can expect your account to be lef unverified and that no money will be sent to you if you choose not to cooperate. Usually, the verification comes before the withdrawal. Additional verification is quite common as well. Therefore, please concentrate on supplying all required documentation in order to receive your money and possibly have the opportunity to look for a more suitable casino as you seem not very happy with this one and its processes.

Can you do that for your own sake?

Good day! I understand everything! But why do they also ask for registration and receipts for payment of utility services!! What nonsense!! Why does the casino need my receipts???? And the thing is that no matter how I try to withdraw money! To the card and already through the bank account! They still keep it in processing for 5 days and then refuse! I write to technical support and they answer me that they have an error, try again!!!

Hey! It's not nonsense either - don't worry. The utility bills serve as the proof of address for identification. You should really calm down and cooperate with them. The requirements you presented so far are perfectly normal. 🙂

As a guess for the error, can you help me understand the nature of the error? Is this supposed to be a technical problem on the casino side, perhaps?

I am surprised by the rating that CASINO GURU HAS FOR THIS CASINO, IT SHOULD BE RATED AS SUSPICIOUS OR DANGEROUS.

I'VE BEEN WAITING FOR TWO WEEKS FOR THE RETREAT

Pure scam. The best Casino set up so that you are always in a dead end to be robbed. To withdraw you must first become a pilot and again if they give you your money you won't get it 99% of the time. I have played in more than fifteen Casino's and with deposits of thousands of euros I have never seen such fraud anywhere. The Bonuses are given with payment, that is, put in 75 euros and we will give you another 75 bonus to multiply x35 and x45 which you will never succeed in order to they eat your money. The bad thing is that I put enough money over 5,500 and that's how I'm doing it all now unfortunately because I'll go back to Greek Casino to be sure.

It is really unfortunate situation, and I saw that you have also submitted a complaint here with our team, where Katarina is trying to contact the casino now.

Unfortunately, by now we had no luck, as this casino is not willing to communicate with us.

You have done the right thing by submitting this complaint, because if it finishes as unresolved, the casino safety index will be affected by this and it will go down.

Also this way, when players help us, we can lower the casinos rating, you know.

Is there any communication from the casino on your side, by any chance?

I am sorry about your experience at this casino.

May I ask if you were ever able to withdraw something from here?

Unfortunately, we have no contact with them, as they are not willing to communicate.

I believe that you are right in saying that it would be better to go somewhere else, because it doesn't look well at all, I could say.

Have you got some favorite casinos that are Greek?

NO of course what to withdraw when you can't get a profit from them ever you. I never saw such a big fraud in Casino's any other time. Let's not kid ourselves the companies will always be profitable and not the player everyone knows this but here it is a huge scam they don't give the profits and just take the money.

I'm in the exact same situation as many people here. Legiano simply doesent pay the withdrawals. In my case it's lesser than what people have been reporting here sinc its been 5 days but still It sure as hell it isn't being enouraging. Im gonna wait 14 days as the mods have suggesting hence why im not gonna make a complain yet but...very suspicious.

My personal theory : They don't have the liquidities to pay their players. Its a relatively new casino and i think they just lack the money to pay their players. Some will say that i'm crasy but i really don't think i am. It makes so much sense when you really think about it

I wouldn't be thrilled either, to tell you the truth. I can see that the bonus had quite a big wagering, but in that case I personally wouldn't take it, so every player has a choice here. 

If you have casinos where you haven't experienced anything like that, then I would stick with them because I wouldn't want to experience something like that either.

I don't think you'd have to be far from the truth, but apparently only the casino itself knows. Maybe there are other problems and there are a lot of withdrawals, so players have to wait. After 14 days our team will try to help you, so I wonder if you will get the money by then or not. Is the casino telling you that you don't have the money yet the same as the other players?

PLEASE DO SOMETHING AGAINST THIS CASINO.

THEY HAVE WITHHELD MY MONEY AND ARE NOT GOING TO PAY.

I CONTACT THEM EVERY DAY AND CLEARLY A ROBOT ANSWERS, FROM They also always answer the same thing, A Bot.

I think this casino has closed and they are not going to give anyone their money back.

This that Bot is answering is not true, i am also writing them a lot and definitly is not Bot, is true thoe that they are using similar excuses and i also still have not receive my money 1200€, we shall se, i received last withdrawal on 23.10. 400€ and i waited for almost a week, before they were very faster, i will not give up, we have to fight for our money

I've been here for two weeks and I don't think I'll see my money.

Since 10/24 they have not made withdrawals...

Since when you are waiting for your withdrawal?