Mine arrived within 3 days. But everything needs to be verified. It's best to check in the customer chat whether Walles is verified.
I also had a larger amount, almost €9000 in total. Only €600 can be transferred to the checking account per withdrawal, so a maximum of two withdrawals over €600 are possible per week.
I'm from Germany, and I can withdraw all the funds from my account. I've already withdrawn about €3,500. It takes 72 hours. If nothing has arrived after 72 hours, please contact customer support via chat. It's important that your verification is complete.
Please contact customer support to find out if any documents are missing from your profile. The verification process is a bit complicated, but once it's complete, everything will work fine. 
With 13 payouts of €600 each, it will naturally take several weeks until everything is paid out.
Yes, I'm verified. I just wanted to confirm that even if it takes some time, I will receive my full money. Thank you very much, I feel much better now.
Hello, I'm glad Nik2304 helped you feel better.
I'd just like to add that we're always available to track your progress. It's great to get new updates on how the casino handles withdrawals from various countries, and if things don't look good, we can try to find a solution.
Hopefully it won't take long!
Betista has the worst support and is hit or miss if they will pay you.
They wont reply to emails.
They instantly ban you from their chat when you question payouts.
They have owed me money for over a full calender week and yes 5 business days were covered. The withdraw was on a Sunday.
Monday, nothing
Tuesday, nothing
Wednesday, nothing
Thursday, nothing
Friday, nothing. Now we go into Saturday and sunday which will be nothing.
Dont play here. Any casino that wont even communicate with their custo.ers is a giant red flag.
And before anyone says "make sure your account is verfied", its 100% verified and I have recoved payments from them before and it took 3 business days. Thise winnings were below 100$. Anything over 100 they have issues paying out. My withdrawl has been pending for an entire week already and they won't answer any of my questions. Completely ghosted
I withdrew €6,000. €600 arrived in my account every 3-4 days. Customer support has helped me several times and was always available. I'm sorry for you, but I only have good things to say.
Betista has the worst support and is hit or miss if they will pay you.
They wont reply to emails.
They instantly ban you from their chat when you question payouts.
They have owed me money for over a full calender week and yes 5 business days were covered. The withdraw was on a Sunday.
Monday, nothing
Tuesday, nothing
Wednesday, nothing
Thursday, nothing
Friday, nothing. Now we go into Saturday and sunday which will be nothing.
Dont play here. Any casino that wont even communicate with their custo.ers is a giant red flag.
And before anyone says "make sure your account is verfied", its 100% verified and I have recoved payments from them before and it took 3 business days. Thise winnings were below 100$. Anything over 100 they have issues paying out. My withdrawl has been pending for an entire week already and they won't answer any of my questions. Completely ghosted
Hi, I'm sorry to hear about your situation at this casino. Communication is important, and if they ban you from the chat, it's probably not the most pleasant experience. Of course, if you keep bombarding them with questions nonstop, and they have nothing to say to you, then I wouldn't be surprised.
On the other hand, this is your withdrawal that you've been waiting for for a week. If you wait another week, you can file a complaint with us and we'll try to help.
If you're verified, that's definitely good, and so right now, there's probably nothing more important than waiting and being patient. What payment method did you use?
Of course! I manage to get a small win on the Betista platform after 2 deposits. It's not a big amount, 160 euros in total. I requested a withdrawal request and fulfilled the KYC requirements. The platform keeps rejecting me on the grounds that I need to verify my address! I uploaded my verification document in pdf format, my Revolut account statement showing my deposit, they can see my name and address and account number! In original pdf format! They also received my original verification of my February home internet and phone bill in pdf format! Selfie of myself! They also received my verification print! And the live support keeps telling me to verify my address! This platform doesn't want to pay, that's for sure! I just checked!! The 160 euros disappeared from the account!! But I have a screenshot of it!!!
We appreciate you sharing this with us.
The way I see it, the casino wasn't specifically clear about what else was required to verify your address, and I understand that it is very frustrating. Still, try to calm down so we can find out more details and help out.
Could it be that the money is reserved for the withdrawal, perhaps? Did you receive any update we can use to determine what is required, please?
Also, when did it all start, please?
We will be here for you.
Nightmare! Unbelievably shameless scammers! I paid 2x and managed to get a small prize. 160 euros! They are sucking my money in 5 days with proof of residence! Nothing was good for them! They didn't even accept my Revolut account number that I paid with! They also ask for a DNA and stool sample!! I uploaded a lot of official documents to these scammers!!! No one will pass the KYC check here!! Casino operating without a license! When I asked for their license number, they said it was not public! After 7 days of discussion, I entered my account and found that the 160 euros had disappeared! They stole it!!! When I asked about it, they blocked the live support chat room!!! These are really shameless scammers! Unfortunately, I uploaded quite a lot of documents that they can misuse!!! Be careful, these are shameless big scammers!
Hello, I get that this post was mainly about strong emotion, and I perfectly understand your motivation.
The mood is getting intense, and we can talk about it.
Let's hope that now after a weekend we can look into details together. If you don't mind me asking, do you have any idea why those €160 were deducted? Perhaps there is something in your email that could shed light on this?
Or is it still related to the problem with verifying the address? I honestly can't tell.
Stop lying, they accept players from all over the world as long as they deposit money with them; you'll never get that money back, scammers.
I have never met such a dirty platform! They literally eat your nerves!! Whatever you ask them for is not good! It is clear that they are looking for excuses so that I don't have to pay the 160 euros!! I harassed them until they finally canceled my account!! Filthy thieves!
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