2 months ago
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Very poor experience with Yeeet.
After winning a small 1,000 prize, my account suddenly became a problem for them. I completed the requested KYC steps, including approved verification, but they still did not properly resolve or pay the win.
For a casino to make issues over a relatively small 1k win, even with a KYC-compliant account, is unacceptable and raises serious concerns about how they treat winning players.
I would not recommend Yeeet to anyone who expects fair treatment, proper payment, or professional support.
Hello, it's a pleasure to see you back. If you do not mind sharing the full context, I would gladly ask you to do so. Currently I have no clue whether something has changed since the last time. There is a complaint ongoing, yet it was once closed, so it's not very clear either.
Thank you.
Hello, thank you for asking.
Yes, of course. The context changed because the case had actually been resolved before.
After the previous complaint, Yeet reviewed the matter, approved my KYC, including Level 5, which is the final/highest KYC level, restored my account, made the funds available, and confirmed that the account was fully active.
Because of that, I acted in good faith, marked the complaint as resolved, updated/removed negative public complaints/reviews, and publicly acknowledged that the issue had been resolved.
The problem is that after all of that, Yeet later reversed its own decision and closed/restricted my account again, without giving a new clear explanation or a specific documented reason.
So the case was reopened because Yeet went back on its own previous resolution after the full KYC/compliance process had already been completed and approved.
I have now submitted a new comment and new evidence to the reopened complaint. They are currently waiting for Casino Guru’s approval and should hopefully become visible soon, possibly later today.
That is why the situation may look confusing at the moment: the complaint was closed because Yeet had resolved it, but it had to be reopened because Yeet later reversed course and closed the account again.
Oh, I see now. You believed the matter was resolved, let's say, sooner than the money was actually processed because all of a sudden the casino changed the decision. I get it now, thank you.
I think I understand, because this isn't an unusual step players eventually take when a player is acting in good faith. From my experience, it is a bit safer to draw conclusions later. In any case, my colleagues will get to the matter and I hope the current outcome is not the end of this story plot.
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