Ybets Casino - general discussion (page 37)

Took me 26 days and numerous complaints on Anjouan to get my payout.. just don't give up, gamble away and keep the record of your account

And what is Anjouan?

Got paid fairly quickly and didn't have to do any kyc, though it was a small amount under $1000.

I think posting on CG was the difference but still concerning how difficult people are finding things like getting responses to verify.

When did you experience this? Was it recently?

Yes this is just today.

Oh, you got paid that day you wrote it. Okay.

How long did it take exactly?

I am filing a complaint against Ybets (ybets.net) for refusing to process my withdrawal despite having completed KYC verification.

On December 12, 2025, I submitted my KYC documents. After waiting over three days, I received confirmation from kyc@ybets.net on December 15 stating that no additional documents were required. On December 26, I attempted my first withdrawal since verification. After waiting nearly two days, my request was rejected for the same reason: incomplete KYC verification.

No email was sent explaining what additional documents were needed. When I contacted live chat support, the agent only provided generic copy-paste responses and offered no real assistance. Their KYC team has not contacted me since the rejection.

This contradictory behavior, rejecting withdrawals for KYC issues immediately after confirming KYC completion, combined with unresponsive support, suggests either serious internal dysfunction or a deliberate attempt to prevent withdrawals.

You have been expressing the same concerns in this thread for far too many months. Thank you for the complaint!

Ybets is the absolute worst. I have a small withdrawal of 325 dollars that of course delay tactic after delay tactic. This site needs to be blacklisted.

So, how long are you actually waiting, please? Is the verification causing the delay?

This casino has been undergoing verification procedures for over several months.

After requesting an investigation from Google, it was determined that this casino's system server is corrupted, preventing submitted attachments from being delivered properly.

Consequently, numerous issues have arisen where the documents required for KYC cannot be verified at all.

Casino Guru claims KYC is the casino's right, but is it useless in such cases?

I see your long-standing complaint here, but as I understood, there are still some documents missing from your side, right?

How come that you were unable to submit them for so long then?

No, actually, there is no shortage.

I have proof of that.

However, due to the casino's own shortcomings, there is an issue where the documents cannot be properly recognized.

Your understanding is incorrect.

Oh, my mistake then.

I hope everything gets resolved soon for you.

After that, another issue arose, so I want to file a complaint, but this casino isn't showing up.

Even when clicking the casino review link, this is what appears.

https://casino.guru/top-online-casinos

Just file your complaint to any of the casinos from the list and then explain to which casino it really belongs. Our team will fix it up for you.