Ybets Casino - general discussion (page 32)

This is completely understandable, of course. I wasn't expecting you to play there again either.

Lets stay positive…. At least Everbody from of now, will get paid before X-mas 😆😆😆

The casino strategy is not a smart one on their end. Every one will just leave after all this nonsense.

You make money by having long loyal players and allowing the RTP do the work. Trying to make money by delaying players payouts is only hoping they reverse it and lose it back. Which is a short term gain.

I am on day 39 on my withdrawls being disabled and my money just sitting in my account.

Good evening everyone!

It has been three months since I submitted all the documents for identification and withdrawal, and despite my constant communications (email, live chat), I have not received any response, nor of course my money.

I have now decided to take legal action with the help of a lawyer and the electronic crime department of the Greek police and I want to ask if any of you have already initiated any legal proceedings against the casino (e.g. through a lawyer, an official complaint to a regulatory authority, etc.)

How much money have they blocked for you, if allowed? Is it worth going through such a process? I believe that with patience you will get your money sooner or later. At some point they will pay as long as you still have access to your account.

It's 1865 euros, which is considered ridiculous for a serious casino! Unfortunately, I notice that there is no indication that they intend to pay! They even asked me for proof of payment!!! So I have to prove to them that I paid them! So was there a chance that I played at their casino without paying and won money?😂

Also, the transactions are visible in the history, so the document they requested was bordering on comedy.

We are talking about tragic situations!

The lawyer advised me to wait a few more days and then contact the Cybercrime Prosecution Department!

I got an email today they removed my cashout restriction. They are only allowing me to cashout $1000 of the $2500USD I have for some reason.

I put in a cashout via crypto so we will see how that goes.

I suspect this will now turn into a document game.

However, at least there was some type of 'progress'

No explanation about that at all, though? 🤷‍♀️

The mockery from Ybets casino continues, even now that my account has been verified and all the documents have been submitted after 3 months!

On August 4th, all three of my withdrawal requests were cancelled without any explanation!

I contacted the online support and received this message:

'The withdrawals were cancelled by the payment provider. Please try withdrawing to a different card or choose another available withdrawal method.'"

These guys ARE BRUTAL.

45 days and they just ask me for ID. I offered it before and they refused it.

They like to delay as long as possible...just disgraceful behavior

Have you tried it already, though?

Perhaps it could help. I really wish so. 🤞

Have you provided the ID already?

Whenever there is any update, please let us know.

I received this email from Ybets Casino!

Dear Player,

Thank you very much for your patience during this process! We appreciate your understanding as we work to assist you.

Upon reviewing your withdrawal request, we have noticed that it has been submitted incorrectly. To ensure a smooth and efficient transaction, we kindly ask you to provide the card details without any spaces. For your reference, here is an example of the correct format: "cardholderName": "ARISTEIDIS LOIZIDIS".

If you have any further questions or need additional assistance, please do not hesitate to reach out. We are here to help!

Thank you for your cooperation.

Warm regards,

Ezra

Ybets Support Team

I genuinely wonder if the casino it self even knows how its own withdrawal system works!

How am I supposed to avoid putting spaces in the card number when the system automatically inserts a space every four digits? As for the name—they are asking me not to include a space there either—they clearly don’t even know that the first and last name are entered in separate fields!

All the card details were correct, and it’s the same card I used to make my deposit. I can assure you it works perfectly fine!

I received completely different instructions from their online support than what they wrote to me in email.

At this point, the mockery has reached a whole new level!

This is just another trick by Ybets Casino to delay the withdrawal of money I rightfully won—even now, after you've supposedly completed the verification process on my account!

The Ybets saga of the withdrawals delaying tactics continues 👀😂

u Guys have real patiënt for waiting 2/3 months for Some little withdrawals that mean absoluty nothing in casino world…

if u get paid just buy Some ddos packages to turn of their site for couple of hours so they can feel what players feel if not getting paid 😂

It is not all about money.

But DDOS sounds fun and I was thinking the same way but not for couple of hours just once 😉

I really don't like the way they do it from your description and will confront them with all this shortly.

it seems to me the cashout process takes 4 months. That seems to be the going time frame that everyone is reporting

I am getting close to 2 months and they have just started asking for documents. I suspect there will be more issues until it reaches 4 months.

I offered my ID weeks ago to move the process and they told me the casino doesnt require ID.

Now suddenly the other day they want documents including a selfie holding ID in front of computer with their website open.

So I submitted them today.

I suspect it will take 2 more months from here.

Im happy to see casinoguru lower their rating..and also this Ybets has recently experienced a dramatic drop in its Safety Index rating due to recent instances of unreceived or significantly delayed payment. This is a major negative factor for us and that has caused their score to fall from 9.4 to 7.4, placing them in the bottom 40% of casinos on our site. It appears this issue may stem from a broader network problem, as their related casino, Immerion, has also begun exhibiting similar behavior.

Also, the review says max cashout is $2000 a day. It is not. it is whatever they decide. I have $2500 USD and they said I am only allowed to cashout $1000 once and awhile so whatever that means.

Unfortunately, this casino lately started to delay payments significantly, and that was the reason for lowering their safety index, exactly.

We are still in contact with them, and we hope that they will improve the whole situation because otherwise it really will have to go lower if they continue like this.

I hope we will be able to help all our users to get their money as soon as possible and solve all the ongoing complaints. 🙏

How is safety index above average?

Anyways Ive now been waiting 50 days and no payment. been a week since I submitted documents they told me i didnt need to submit months ago but suddenly want them.

Still nothing.

Absolutely shocking.

How did this casino buy a new casino named iwild? Do they realize nobody is going to play in their casinos once word spreads all over and every google search shows them doing this crap?

Insane

I went to the casino to see if they removed restrictions. Nope.

Emailed them and told them to pay me Im sick of this.

20 minutes later they disabled their website and told me sorry website has been broken and we couldnt verify your documents.

Guess what? The documents were sent to them A WEEK AGO.

This casino is now playing really wild games. Like really wild. Disabling their casino after I complain and then directly lying to me about documents.

lol crazy how this casino is rated at 7.4.

You guys need to send them one final warning and then just black list them if they dont pay people. This is gone too far now. Now they arent even delaying they are using really disturbing tactics.