Ybet Casino - general discussion

If you want to discuss anything related to Ybet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I've been waiting 20 days for this casino to approve the documents and there is no way of it. I send them emails but they answer, in the chat they have cut me off several times and on the casino website I don't have the option to send a message and I don't know why they won't let me.

I have pending withdrawal but if the documents are not approved, I will not be able to collect.

It is true that I have quite bad luck with the casinos where I register: first GoodWin, then Cashalot and now Ybet.

All the documents that I have sent are verified with OK in the other casinos so the problem is not with my documents, the problem is that they may not want to pay either, as happened in the Cashalot casino.

And they don't even send an email saying if any document is missing or that they are wrong, blurred, etc ..... it is that they do not send anything so I feel a great frustration with this casino

GoodWin and Cashalot have quite bad rating on our website. Cashalot actually has a very bad reputation. Ybet is a fresh casino so it's hard to say. I can only recommend you to check casino reviews on our website before you register there. It can save you a lot for pain and hassle.

Hello Daniel: I already looked before I registered (Ybet casino) and you give it a 6.8 score, that's why I registered.

Today I have looked at the casino and I see the approved documents except the one with the photo with my face (Selfie) that tells me that it does not look good. I have returned to take another photo and I have sent them, to see now if they give me the OK. It so happens that these photos have been sent to the Casino Barcelona and several more and IF they have been approved, I am afraid that they begin to put problems not to pay.

The bad thing about this casino is that they don't send emails, so I don't know when I will have the documents approved. Maybe it's the only casino that doesn't send emails, at least I don't receive them (I only received the welcome email when I registered and that's it)

All the best

hello again: I have received mail that the documents have been validated and I have already received a transfer from my first withdrawal.

It seems that it is a good casino, what happens is that since a few have already given me "plalos", I thought that this was going to be the same, but I was wrong and I apologize to all

GOOD CASINO, for now

I'm glad you're satisfied for now. Hopefully, it will continue this way 🙂 Thanks for the feedback.

Well, I am absolutely dissatisfied with your service and your attitude towards customers. I wanted to withdraw $200 from my account, but I couldn't because there was some processing. As a result, I waited two weeks and my transaction was canceled without explaining the reasons. I wrote to technical support, they told me that they had not received any withdrawal requests from me. I realized that this is a real deception, and I do not like to be deceived. Try to convince me that you are not deceiving your customers, but I have already moved to this casino runningtozen.org . I'll be happy to read your excuse, I'm looking forward to it!

Well, I do not know what to say because the other day I said that they had approved the documents, but since then they have not answered any mail and I only do more than ask them because you can no longer deposit with Visa when the first deposit if they left me with the Visa. But they don't answer.

On the other hand, they processed 600 euro of withdrawals on day 4 and they told me that I would receive them at most on day 6 but today is already day 6 and I do not receive anything. In the chat they tell me that they don't know anything, that we have to keep waiting.

I think this casino is not so good because if they do not answer their users, it cannot be a good casino.

If I get the 600 euros of my retirement I will tell you

Yes please, let us know. I agree that if a casino doesn't communicate with players, then it's not a good casino.

No surprise 🙄🙄

Well, it seems that I have made the wrong casino again and I always register in the ones that do not pay. They told me on day 1 that the transfer to my account is set but I don't get the 600 euros, in the chat they say that it will come to me but I see that it won't.

I am going to make a complaint because I am already up to the "cap" of the bad casinos

I deposit over 4.000 € here. I receive no answer at all via mail. I can reach them by chat just for max. 3 min, after that they cutt me off . I just see that my money is send to Kenya .

BIG SCAM

Hi, I dont know what to do? I have 3 thousand euros won with libra spins, I know I'm going to have problems getting my money as they only offer withdrawals via Mastercard and bitcoin. I dont have a credit card and dont intend to, so my only option is bitcoin. However I just downloaded coinbase, I've read up that my bank wont let me accept any bitcoin or cryptocurrency. I dont know what to do, can someone help?

Im the same lol

Thats a lot to deposit mate

Don't you have any casinos licensed in Spain? These ones should always pay.

The money still does not arrive, the transfer (Wire), according to them, was set on October 4. Pure lie.

These people do not pay ....... no one plays in this casino

because they already know that you are not going to charge anything

Scammers

Wire transfer sometimes can be about 10days..

also u can see they are very slow with other stuff. or scam

who knows for now

if u don't receive money in next 4-5 days then open dispute. take care

I'd probably wait until Wednesday. If you don't receive it by Wednesday, then then probably didn't send it or it's stuck somewhere.

Well, the transfer of 600 euros has not arrived and they have not answered even once. The last email I received was the processing of the 600 saying that in 3 days I would have it in my account, but nothing comes.

What can you do against this bad casino?