Xon Bet Casino - general discussion (page 3)

Thanks for the detailed reply. I saw that you tried to open a complaint with us, and Tomas apparently sent an explanation as to why he closed it. I asked him about it, and he said that this is quite common, and that in this case, the bonus terms were applied normally. Since I don't handle complaints, I can only give my opinion, and it seems that your complaint will not be accepted by us since it has been rejected twice.

However, you wrote that you also lodged a complaint with the licensing authority, so I would be grateful if you could let me know what they said. 

Unfortunately, there was nothing more we could do on our part.

I am sorry.

I'm having huge problems passing identity verification on Xonbet, could someone please help me?

Hello, could you please help us understand what specific problems are troubling you in this casino? Maybe then we can come up with something specific, too. No need to worry; just describe the situation the best you can, and if something odd rises up, we can discuss it further.