Withdrawals on the zetcasino885.com website

Good evening, yesterday I registered on the site www.zetcasino885.com I deposited 100 euros and this morning I withdrew 127 after having played the entire amount deposited.

The chat on the site is almost inaccessible, the emails are the same, they seem automatic, can I rest assured about receiving the money?

Hey there,

To be 100% sure, are you playing in this casino?

https://casino.guru/zetcasino-review

It's just I could not open the given link.

Anyway, without knowing more about the casino, there is not much I can provide.

Maybe you should have asked yourself such a question before you played there. You know precaution is still a good tactic - when it comes to playing in an online casino.

No one outside the casino can assure you about what is happening with your withdrawal.

Usually, your account, gaming history, and compliance with the rules must be checked in order to pay out the winnings.

Let me know where you play and how it goes.

Good morning,

yes that is the site. Zet Casino I confirm.

Now the site is called https://zetcasino855.com/it/

To be safe, I risk these 100 euros if they pay me the winnings of 127, I will be able to consider it a serious and reliable site.

Before playing I informed myself and some sites gave it a safe site, instead I read many reviews of players who did not like it, at which point I preferred to withdraw to avoid wasting time and money.

I look forward to your feedback and help in case they don't pay me the winnings.

I kept all the proof documentation.

Hello,

so now we know you play in a fair casino - based on its review 🙂. That's a good sign.

So, what seems to be the matter now? As I wrote, usually, your account, gaming history, and compliance with the rules must be checked in order to pay out the winnings.

Can you share the progress?

I withdrew on Monday, and today, after 4 days, is it still pending? Can you help me?

The withdrawal was submitted on the 20th of Feb, right?

What I need to know is whether your account has been verified. Can you confirm it has?

It's the first step to receiving the money, you see?

I can't speed up the process I can only advise you to work on the verification and be patient once it's completed. The transactions once authorized can take a few days.

I signed up on Sunday, and made a withdrawal request on Monday February 20th.

How do I verify my account? I haven't had any requests.

But this site pays the winnings for your information?

Today they canceled my withdrawal and wrote me like this by email:

Dear Edoardo Raspagni,

We would like to inform you that your withdrawal request in the amount of 127 EUR was not processed correctly.

You can proceed with a new withdrawal request by following the instructions below:

Request the withdrawal request again

If you have any further questions, please do not hesitate to contact us via Live Chat.

Best regards,

ZetCasino.com Finance Department

that's what Gretwin Casino tells me

So what can I do? I will never receive the money because they cancel the withdrawals?

writing again.. i will keep writing to you.. and i hope to get it, if i don't get it by next week i will complain.. i need to get 3000 euros

I hope to receive the money, but I'm reading several forums where they say they are a site where they do not pay the winnings. Can someone help me?

Why did these people complaining about Greatwin not get your help?

Can see that Oluja did not win?

Are you helping here or not?

Normally, you must pass the verification in order to receive your winnings. Some casinos, on the other hand, allow players to withdraw small amounts without passing verification.

The best option is to check the casino's terms and conditions or ask the chat operator/support.

That is unfortunate, but simply it can happen.

Did you request the withdrawal request again? The casino told you what you re supposed to do. Try that again, please.

Make sure you opt for the sam payment option you used for the deposit - if you have ever deposited there.

Let me know how it goes.

Oluja, this thread is not about Greatwin. It's all right to support fellow players, but if you only aim to debate your situation, there is a better place for that 🙂.

I hope you understand.

You can submit your complaint at any moment. Check what the website offers - "reclami"?

Check the upper tabs to find complaints, please.

Read about the process here and keep in the consideration that we allow casinos 14 full days to fulfill the withdrawal. Read about the resolution center right here.

You should, however, do as the casino suggested first - submit another withdrawal.

Hey there,

Anyone can submit a complaint - no admin is needed for that. It's up to the player whether he/she decides to open one. It is available in the upper bar. Check the tabs yourself:

Furthermore, this thread is about a different casino.

Thanks for the info.

I opened a complaint, sending as much information as possible.

I have re-processed a withdrawal operation.

In their last email from zet casino support center they tell me that my account verification is not required for withdrawal, I have a feeling they are buying their time, I don't understand how you guys could give this casino such a high rating, I do I will advise against everyone.

Hello, it's good that you created the complaint.

Regarding the rating, we can't simply change the rating each time the player expresses a bad experience on the forum - I hope that makes sense. The user reviews are the proper tool to comment on your experiences. Since we do not know what exactly happened, it would be wise to wait for the complaint to develop futher. Don't worry every time we prove that the casino acted unfairly towards a player, the casino gets black points, see this example (not a single unresolved complaint for the ZetCasino so far):

Anyway, I have to agree with the complaint: Please understand, without verifying your account, you won’t be entitled to any withdrawals.

So, the point is to pass the verification. We will do our best to help you out.