Winz Casino - general discussion (page 3)

I have to admit I was not sure either, yet this explanation is almost perfect. Thank you.

Have you tried to get in touch with your bank, by the way? If I'm not mistaken here, your bank transaction history shows two separate payments, while only one of those made it to the casino account.

I recall a quite similar case; it occurred in a different casino, and the player accidentally confirmed the payment twice since the first authorization looked like it was non-working. Upon confirming the second attempt, though, his banking account has been changed twice. I remember he claimed only the second made it to the casino.

Well, one way or another, I would consult with your bank. Are you up to it?

They say I have to contact the company that has charged me, Norwegian authorities and banks are not very happy with online casinos outside Norway, the casinos are aware of this, so they use a third party when I use visa to hide that it is a casino. The second time they charge my account it doesn't happen right away, but after a few days. I contacted the casino with photo evidence and they said they would look into it.

And is it the same payment provider as the first one, right? Have you tried to contact them, by any chance?

Let us know whether you have any new information, please. From the casino or in general. We would surely like to know about it.

I see, thanks for the notice.

In any case, it seems like a problem with merchant codes that are not accurate and are used by businesses to conceal the actual nature of the payment. Given how urgent this issue is, it makes sense that numerous players in circumstances similar to your own have been talking about it for some time.

You could check out the thread here 👈 if you would like, or you could just read it without commenting. Sadly, not all players have received their deposits back, though some of them have been successful.

It's just an idea, though.

Yes the verification at a crypto casino isn’t ideal, but they are legit. Fitst

time deposit of $200 I cashed out a few hours later for over $4,000 and I got paid every cent. Wild.IO and cryptoslots.com have been good for paying out. Not the best customer service and sometimes it can be right but then when it’s loose

its very loose

So you have better experience with this casino than the player to whom you replied. Did you have to do any verification here or not ? Did you use crypto as a payment method ? Did you also play with some bonuses or you don't like them ? 🙂

Hi just wanted to let you know that I received an email today saying that due to some updates on their terms players from Cyprus are not accepted anymore.

Hi. Thank you for this information. I will pass it on to our data team so they can check it out.

I used to love this casino but they have lowered the rtp on many of the games they offer.

They switched from labeling slots rtp% to house edge% I guess they figured most people wont math. I noticed lots of slots that were above 96%rtp were now almost at 6%house edge. That math isnt mathing!

I dont know if game provider offer differnt versions of games and they just switched to the lower rtp versions? Or if they are able to somehow change it?

I just stopped playing there so i didnt investegate too much into which all games. I do know this is on many slots though and from multiple differnt game providers.

Here is just 1 example from Nolimit city slot Mental

1st picture is playing on Winz.io ~94%rtp

2nd picture is playing on bitstarz.com ~96%rtp

This just opens up all kinds of question for me on casinos and there legitimacy.

Ive now noticed rtp variance on lots of the same slots at differnt casinos. And not all high or all low either each casino has some higher and some lower on differnt games.

To be safe best to check each game at each casino. Which is a pain because lots dont list it and you have to go into game menu to see. Atleast Winz.io does have it posted before you start game!

I have already answered you on this issue in another thread, so we can talk about it there, let's keep some sequence and not answer the same thing in two different threads.😉

which said that I was denied payment and all my money was confiscated under a fictitious pretext !!! They did not explain anything to me, no specifics why my money was taken! The casino just decided so and took my money! THIS is the biggest scam! the operator in the online chat said that the management decided so and nothing else was written! I have nothing to hide, I am an honest player! I have all the screenshots that the management of this casino simply does not care about its players! They do what they want!

And I hope my colleagues will be able to assist you in getting a fair resolution through the complaint.

Hence, now is the right time to send all your proofs to Veronika. Please feel free to use email or update the complaint here 👈.

Keeping this forum thread updated would also be much appreciated because, for instance, I would like to see the casino's or management's arguments too. Don't let us miss important turnovers, please. 🤞

Winz.io first rejects my withdrawal assuming it is by IP, I respond that I use a public network where anyone can register, they send a message that I proceed with the withdrawal, that my account is active for withdrawal and at the time of the withdrawal they cancel the withdrawal and 100 USDT that I won, could you help me solve this problem, could you return my deposit even if it is, they are abusive in that casino

So, could you be more specific, please, and tell us what the reason was for cancelling the withdrawal?

Are you able to request it now, or is there no way?

Please describe the whole situation well to us so we can understand it better and hopefully help.

First they say I can withdraw and then I can't, assuming I have more accounts, I entered my account on a public network where anyone could register. My email is in which I registered on that scam page winz.io

Perhaps it would be good for you to submit a complaint here so our team could try to investigate the whole matter and intervene in your case.

What do you say?

I'm filing a complaint with Winz.io to get my casino guru money. Please help me mediate the case so I can get paid or get my deposit back.

Registered in Winz, attracted by the wheel with spins without wagering. Topped up with crypto 350 TRX, they gave me the wheel, spun the slots, and eventually withdrew 1000 TRX. Saw that the wheel was available for the second time, topped up 700 TRX, they gave me the wheel, spun the slots, played baccarat, and put 988 TRX on withdrawal. In the end, it didn’t withdraw for a long time, wrote in the chat, they said verification. The next day I woke up, the account was blocked due to point 10 (creating strategies for unfair winning). As I understand it, they just need to come up with some reason, since there were no strategies. As a result, the account is banned, no one withdrew 988 TRX.

I think this casino is complete nonsense and I don’t recommend it to anyone, because they ban your account without any evidence or visible reasons.



I can't file a complaint

Unfortunately, I can't see any submitted complaint from your account.

Are there any issues you experienced, perhaps?