ForumCasinosWinSpirit Casino - general discussion

WinSpirit Casino - general discussion (page 2)

4 months ago by zenseicube
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2 months ago

Hi I would like o know if anyone is having bad runs with winspirit.com when the end of url end with

xzy. site. 1. en. When the rare times I can log in to com. its great, fair payouts on 50c or $1 spins not 8cents or 16 cents when you should be paid out way more. I and over wasting money when they don't give a shit or answer any questions in the regard

IO want to know hammy scam cover sites are there\\\\\

2 months ago

Hi I would like o know if anyone is having bad runs with winspirit.com when the end of url end with

xzy. site. 1. en. When the rare times I can log in to com. its great, fair payouts on 50c or $1 spins not 8cents or 16 cents when you should be paid out way more. I and over wasting money when they don't give a shit or answer any questions in the regard

IO want to know hammy scam cover sites are there\\\\\

2 months ago

Hi, I've read your post several times but I still feel like I don't understand it very well. What specific problem do you have ? As for the site itself, I got to the same domain with 1. 

However, I don't really understand the second part. So could you please explain to me what specific question you are asking and not getting an answer to ? 

2 months ago
2 months ago

I don't think we've got an answer to that yet. I would assume that maybe some promotions are coming via email or as you said via VIP contact if they have one. 

But why do you ask ?  🤔

2 months ago
2 months ago

Hi, I've read your situation and I'm quite sorry. If I'm thinking correctly, the main problem is the verification of your card. Did the casino give any specific reason why it didn't want to take your information and therefore the card was not accepted ? 

However, I saw that you filed a complaint so that might help and let's see where our team gets and if they can help you. 

Anyway, if you feel like closing your account here, I'm not sure if that will be necessary. I would try to wait and see how it all gets sorted out and then make a decision based on that. 

Nevertheless, I'm sure you won't be pushed into anything and the decision is up to you. I wish you the best of luck with everything and may you manage to solve your issue if you still feel like it.  

kellybragg9
2 months ago

I would probably wait for everything to be sorted out and not spend more money on the casino. Only if everything was okay would I decide if I want to play here again. 

It's a pity you haven't heard anything about the card verification yet, but try to give the casino some more time, as we give them 14 days to sort this process out. 

Also try to check with support what stage the verification is at and if by any chance the documents will be rejected, I would like to know the reason. 

It will be important to be patient and especially not to keep playing further. 

If you have something new let me know. 

kellybragg9
2 months ago

In this case, I'm not sure it will be possible to help you, because if you've lost your money our team won't be able to do anything about it. It is always best to get in touch as soon as problems arise so that they can be dealt with. 

However, I would definitely be careful and not continue playing here if you were worried. The payment method and therefore your card was still a problem for the casino to verify and you continued to play here. If I hadn't sorted everything out with them so that I could withdraw, I wouldn't have played here because you might have run into further inconveniences.

So if you have any troubles it would be best to say so, but if it's that you've lost everything in the end, you probably can't be helped. 



Edited by author 2 months ago
3 months ago

It's interesting to find two players from the same country praising the same casino. 🙂

Did you also get free spins for your appreciation? I find it a common practice, so I'm just asking...

1 month ago

Hello Radka,


Your mention or your suspicion makes you and the forum in general very likeable here, because unfortunately - as you rightly mention - it is common practice! Not only here, but especially Trustpilot is full of "paid" reviews... some countries in particular are very receptive to such goodies!


Sad but true!

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1 month ago

WINSPIRIT is the most ridiculous casino I have ever experienced... and yes, I can of course back up my statement if necessary!

I don't want to start any discussion here about the topic of "illegality in Austria due to the lack of a gambling license", because everyone who is (really) familiar with the matter knows what's going on and that's why many casinos (including Hello Casino, Casinoin, etc.) already have them They drew conclusions and completely withdrew from the Austrian market because they noticed or experienced themselves that all court judgments ended in guilty verdicts against the casinos and they had to reimburse the losses!

But what does WINSPIRIT do, which has only recently been on the market?

Of course - they ignore Austrian jurisprudence and brazenly offer their "services" in Austria anyway...

They rely on their license from Curacao and are of the opinion that this allows them to offer worldwide... this statement alone is nonsense, since there are many countries in which gambling is completely banned, but maybe they even offer there!

The height of unscrupulousness is that they verifiably mention that "WinSpirit operates under an international license from Curaçao, allowing us to offer our services worldwide. However, we respect and comply with the legal framework of the jurisdictions in which we operate."!

Here we are on the topic of "laughable", because I have rarely heard such an unscrupulous contradiction, since the "framework of jurisdiction" demonstrably and strictly prohibits their activity in Austria! Countless guilty verdicts have already proven this, but of course WINSPIRIT knows better...

Anyway - since I'm tired of having to justify myself again and again, even though the legal situation in Austria is crystal clear, I'll post all the details here as soon as the legal proceedings are over so that there are no excuses and hypocritical explanations from then on can!

Only when the last online casino has disappeared from Austria will my personal mission be fulfilled, as player protection in Austria is fortunately extremely high and therefore only a single provider has received a license because it strictly adheres to the requirements (very low deposit limits, low maximum betting amounts etc.), while this is completely ignored by the other (foreign) providers!

Until then, I wish all players a lot of fun at LEGAL and responsible online casinos!

Automatic translation:
1 month ago

Hello Radka,


Your mention or your suspicion makes you and the forum in general very likeable here, because unfortunately - as you rightly mention - it is common practice! Not only here, but especially Trustpilot is full of "paid" reviews... some countries in particular are very receptive to such goodies!


Sad but true!

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1 month ago

I'm glad you notice such things. We try to catch such reviews and reject them because our goal is to always keep them honest and unbiased. 

Unfortunately, more and more such practices are common as you say and that's why sometimes it's good to ask, because we can detect possible fake reviews that way. 😕

1 month ago

WINSPIRIT is the most ridiculous casino I have ever experienced... and yes, I can of course back up my statement if necessary!

I don't want to start any discussion here about the topic of "illegality in Austria due to the lack of a gambling license", because everyone who is (really) familiar with the matter knows what's going on and that's why many casinos (including Hello Casino, Casinoin, etc.) already have them They drew conclusions and completely withdrew from the Austrian market because they noticed or experienced themselves that all court judgments ended in guilty verdicts against the casinos and they had to reimburse the losses!

But what does WINSPIRIT do, which has only recently been on the market?

Of course - they ignore Austrian jurisprudence and brazenly offer their "services" in Austria anyway...

They rely on their license from Curacao and are of the opinion that this allows them to offer worldwide... this statement alone is nonsense, since there are many countries in which gambling is completely banned, but maybe they even offer there!

The height of unscrupulousness is that they verifiably mention that "WinSpirit operates under an international license from Curaçao, allowing us to offer our services worldwide. However, we respect and comply with the legal framework of the jurisdictions in which we operate."!

Here we are on the topic of "laughable", because I have rarely heard such an unscrupulous contradiction, since the "framework of jurisdiction" demonstrably and strictly prohibits their activity in Austria! Countless guilty verdicts have already proven this, but of course WINSPIRIT knows better...

Anyway - since I'm tired of having to justify myself again and again, even though the legal situation in Austria is crystal clear, I'll post all the details here as soon as the legal proceedings are over so that there are no excuses and hypocritical explanations from then on can!

Only when the last online casino has disappeared from Austria will my personal mission be fulfilled, as player protection in Austria is fortunately extremely high and therefore only a single provider has received a license because it strictly adheres to the requirements (very low deposit limits, low maximum betting amounts etc.), while this is completely ignored by the other (foreign) providers!

Until then, I wish all players a lot of fun at LEGAL and responsible online casinos!

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1 month ago

Thank you for this insight and I hope you will keep us informed when the proceedings are over. Obviously a lot of players might be curious or learn something new. 

So we will wait for the next update. 👍

ismo0815
1 month ago

Well, that's what you like to see when someone registers here today just because of this one post, to express their alleged enthusiasm……….


But you could have written in German, since you supposedly come from Germany……….


Please don't forget a (positive, of course) review here on Guru and of course also on Trustpilot, because that will certainly make it more "lucrative" for you……….

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1 month ago
1 month ago

I am glad that you have had better experiences with the casino, because as you can see, not everyone has had them. However, what did you deal with the customer support, since you say they are fast and friendly ? Also, withdrawals are always important in casinos, but since you haven't managed to withdraw yet, you can't comment on this. 

Nevertheless, if you did manage to make a withdrawal, you can let us know how it went. 🙂

Jaro
1 month ago

Surprise Surprise - where did the extremely enthusiastic review from "ismo0815" suddenly go...


It's such a shame that nothing can be done about "something like that" (and we all know what this was about)!

At the same time, one can only be surprised that these strange people (actually I would much rather call them something completely different) don't at least make more effort so that it's not so extremely noticeable at best...


But to everyone who might accuse me of insinuation: I'm of course wrong, because dear Ismo has simply changed his mind and doesn't want to share his enthusiasm with the forum - that's his right....... ..

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Justice
1 month ago

I think you've exposed it quite well. And on the one hand it is sad that maybe they don't take so much care to make it look credible, but on the other hand at least we have the possibility to recognize such reviews more easily. Since he deleted his post, maybe he got scared and I was looking to see if he had put a user review on this casino, but I didn't find one that was published. So I would say that for this one player the mission is accomplished and there is no dishonest review from him anywhere on our site. 

That's also why we always ask when for example a player says that the withdrawals and customer support are fast, how long it took and I think you can tell when a player actually writes you back if it was unbiased and he had real experience. If they try to ignore every question then there is something wrong.

Jaro
1 month ago

I've already mentioned elsewhere how enthusiastic I am about your commitment to combating fake reviews - it's sensational and no one else does it like that!

I deliberately worded my response to "ismo0815's" post like this (including irony + sarcasm) and achieved (almost) what I wanted: I actually thought that he would try to desperately justify himself, but he chose to withdraw himself and his post completely!

One of my mentions was aimed at the topic of "Users from Germany" and ultimately that was apparently the main reason for his withdrawal, because the fact is that WINSPRIT has neither a license for Austria nor for Germany and therefore operates illegally in both countries!

Since the relevant legal situation in Germany is different than in Austria, in DE - just like the casino - the player is also liable to prosecution for illegal gambling (there have already been the first convictions in court in this regard) and, above all, that is why he has his fake game. Post deleted immediately or was "ordered back" by the management of the casino.........

I find the two other fake reviews from "sahrnatascha03" and "Cocobell" from page 1 of this thread all the more "amusing", because these two ladies (?) from Germany probably didn't consider this fact regarding illegality either!

However, I find it much, much worse or rather very worrying that WINSPIRIT even thanked you for one of the posts here, which also speaks for their unscrupulousness, but they are still desperately hoping that no one knows the legal situation!

This all comes to an end, because I have already mentioned what will happen in my case and that WINSPIRIT will have to answer for it in court...

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Justice
1 month ago

Yes I understood basically the meaning of your post and why you wrote it. It's good that some players notice such things. 

Regarding the legality, I'm not an expert, so I'll leave it to others, but since you say that the case will be in court, then I'll be curious to see how it all ends. I just wish everything would turn out fair. 👍

2 weeks ago

This post is due to the fact that WINSPIRIT - despite my warning - reacted to my casino review with the same previous lies (see "User Feedback" --> https://de.casino.guru/winspirit-casino-rezensionen )!


The fact is that WINSPIRIT is proven to operate illegally in Austria and Germany, although they scandalously claim to "follow the applicable legal framework in the countries in which they operate"!


I am fed up with WINSPIRIT fooling the public and using lies, so here is the clear evidence so that from now on everything is clear and WINSPIRIT is simultaneously convicted of deliberate fraud!


Germany:


file

Download the current whitelist (all legal providers) --> https://www.gluecksspiel-behoerde.de/de/erlaubnisfaehigesgluecksspiel/whitelist


https://www.evz.de/einkaufen-internet/online-einkauf/online-gluecksspiel/ist-online-gluecksspiel-in-deutschland-illegal.html

Extract / Quote:

file


Austria:


https://www.bmf.gv.at/themen/gluecksspiel-spielerschutz/gesetzliche-grundlagen-gluecksspiel/faq-gluecksspielmonopol.html

Extract / Quote:

file


There are countless other sources that clearly confirm the illegality, but this should definitely be enough to finally prove everything and completely refute WINSPIRIT's statements!

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2 weeks ago
  • it would be g j
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laurentcsorba
2 weeks ago

Hi, do you have something for this casino as well ? Any experience or whatever ? It would be good to write something that makes sense otherwise such post will be removed next time. 

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