WinSpirit Casino - general discussion

If you want to discuss anything related to WinSpirit Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I've been registered for some time and have completed all the promos on social media and Facebook and installed the app, but there were no free spins for it. Support helped and promised to check it and then add it later, the whole thing was 4 months ago now, I have everything done please book the free spins

Thanks

Do you have any screenshots of what bonuses you have fulfilled to get free spins ? Is there anything else you could be offered a casino bonus for ? The answer from the casino is always the same that they credit you but still nothing happens yes ?

Let me know.

You see, I did both of them, and then there was a social media campaign but there was nothing there either

I can't upload pictures, can I send it somewhere else

If the casino promised you a bonus and it's been going on for 4 months and it's the same answer over and over again, then I would recommend filing a complaint and our team will try to help you.

You can do so here on this link.

Do you think it will be worth it ? 

So for me it worked from the beginning (at least until "now") from 10FS for registration.... less than 30 minutes, 40€ and 3 levels higher

Hi, so it's great if you managed to win some nice money. Did you try to withdraw it or would you rather keep playing ? 

Anyway, I'm glad you didn't have similar problems and the bonus was credited to you without any issues, because the last time we had a problem with bonuses here. 

However, do you like the casino ? 😊

Dear zenseicube,

We’re saddened to hear about the difficulties you’ve had. Could you share details of your experience and email or ID so we can investigate your case further?

I had problems withdrawing money a couple of times they are still asking me if copies of old cards I’m not using anymore for a longtime I think they just use it as an excuse to not putting money in the new card-account I sent I don’t trust them at all so for me WinSpirit was a really bad experience ( I will never understand why they want pics of cards if I don’t use them for the withdraw) anyway they are not honest at all choose anther online casino to gamble your money …

I'd say there is a fair chance for a casino rep to address your issue. Can you perhaps share your casino user name or ID, please?

If I may add my opinion, the casino needs to know you actually had access to these cards, meaning they were truly yours. Don't ask me why, though. Only someone from the casino might tell, I bet.

Anyway, can you provide these copies? And also, for how long have you been struggling on this subject, please?

Let's try to figure something out...

I think winspirit is really nicely set up and I really like playing there. On top of everything, you also get a lot of free spins and also very nice free spins 🙂

Hello, I think this casino is really great, I can play a lot of games, which means there is a very large selection of games available, which makes me happy. Unfortunately, I can't play all the games that Merkur offers, but it is still a very good casino, which is what I think in any case will recommend to friends.

It's interesting to find two players from the same country praising the same casino. 🙂

Did you also get free spins for your appreciation? I find it a common practice, so I'm just asking...

Hello. How about you? 🙂How did you find this forum? Any recommendations from the casino, perhaps?

What is this Merkus supposed to mean, please? Are you talking about Winspirit Casino?

Kindly let me know 🙏

Not yet unfortunately... but thank you🙂

Winspirit has impressed me from the start, just how beautifully it is set up and then I love it because there are all the games that I like to play and I thank you for all the free spins and opportunities to make something out of nothing. I love that there are Book of Dead and Razor Shark 😍 my absolute favorite games and I also think it's fantastic that you often get free spins on WhatsApp. Thank you very much for finding this casino 🙂

Dear sahrnatascha03,

Thank you for this warm and positive review. We hope that your future experience with WinSpirit will bring you even more satisfaction and pleasant moments. I wish you good luck and lots of big wins!

They know everything about the issue and they didn’t do anything to fix it I don’t think this casino is ligit….I’m going to take this issue to the next and stop them by doing what they are doing ( money going only in no outs…) … so anyone gambling online Should not give money to those crooks..of Winspirit casino

Hello, does this mean that you also encountered the same problem with the casino ? Is the problem in the verification of the card you used to deposit or are you having problems with the withdrawal ? 

Please let me know a bit more about the situation.