Didn't you succeed in filing a complaint ? If something is wrong, let me know.
However, if you are still interested, just click on this link ⬅️
I was also wondering if you can somehow block such offers from coming to you, have you tried it or not ?
Hi, did the casino also tell you why you are waiting 5 days to withdraw ? What payment method did you use ? Have you been verified by the casino yet ?
Please let me know.
Sometimes casinos can have delays if they have a lot of withdrawals and so on. Personally, I would bet that you have received money in the past and had no problems. If it's taking longer now and the casino is communicating with you, that's still a good sign. I would like to add that we give casinos 14 days to sort out all the necessary around withdrawals. If they fail to do so, then we will contact them.
As far as the fee is concerned, it also seems to me not the smallest. Did you have them before when you made your withdrawals?
No, I had the fee the first time, I will never play there again, too many fees, I received the money but paid 160 euros in fees, that's sick
Even though I would also say it's not a little, I'm glad you finally got the money. I see that you've already decided whether to give the casino another chance, and obviously you won't.
So I will wish you to do better elsewhere and have a better experience.
Thank you very much, I got the 160 euros straight away and am now 120 euros in profit. Have a nice day
I have still requested to freeze the account, but despite many requests they just push ads and bonus offers. I'm starting to get nervous, I would like to remove this scam casino from the lists!!!!!! Apparently everyone is a sucker for the casinos' p..n because nothing happens!!!
Hi, this is definitely not what the casino should send to a player if he wants to close his account. I think that such requests should be resolved within a few days at most, with no bonuses or advertisements included.
If you need help because you can't close your account yourself, you can contact our complaints team who will try to help you.
Do you think you'll go for it?
Then file a complaint as I announced, our team will try to contact the casino and try to find out what the problem is if your request has not been answered. That would probably be the most sensible thing to do.
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