Wino Casino - general discussion (page 4)

Has anyone received their money from win.casino?

Nej, kontot blev verifierat i Torsdags. Då frågade jag lite snällt hur det går med mina uttag. Fick följande svar. Så det kommer aldrig bli någon utbetalning. Nästa gång kommer dom antingen be mig komplettera med något underlag eller så har jag manipulerat deras sida 🙂

Dear Joke,

Thank you for reaching out to us.

We’re pleased to inform you that your account was successfully verified earlier today.

With this step completed, our finance department can now begin reviewing your withdrawal.

Please note that this review process generally takes up to 36 hours, weekends not included, as payments are not processed during this time.

This is a guideline we strive to follow, although it's not a strict deadline, as it may vary depending on the circumstances.

Rest assured, we will notify you of any updates, and you can also track the status yourself on the withdrawal page.

If you have any further questions or need assistance, please don't hesitate to contact us.

Best regards,

Inas

Ayo don't believe them, they literally just closed my account the rats

Well, your recent posts contain insults, offensive language, and accusations without evidence – directed at both specific people and our team. This is not constructive and it breaks our forum rules.

If you keep posting like this, you will lose access to the forum. And with this kind of attitude, we don’t think you’ll be needing our help in the future anyway – but we’re taking note, and if necessary, we can also ban you completely.

We can take criticism here, but it needs to be expressed respectfully and without personal attacks.

Well, your recent posts contain insults, offensive language, and accusations without evidence – directed at both specific people and our team. This is not constructive and it breaks our forum rules.

If you keep posting like this, you will lose access to the forum. And with this kind of attitude, we don’t think you’ll be needing our help in the future anyway – but we’re taking note, and if necessary, we can also ban you completely.

We can take criticism here, but it needs to be expressed respectfully and without personal attacks.

It's not a personal attack its fact, a member of your team worked at immerion casino, so having him work here when I've was previously scammed by that casino is a conflict of interest, but you don't wanna talk about that do you

What you’re claiming is simply false. No one on our team has ever worked for the casino you mentioned. Inventing and repeating baseless accusations is not only unacceptable here. It’s exactly the kind of behavior that gets you banned. Don't you see it?

Dropping the insults doesn’t make it okay to replace them with conspiracy theories. If you can’t stick to facts, you won’t be posting here much longer. End of conversation in this rude mode. I hope you are capable of being rational.

Did i have wrong @radka?

1000 procent scam. Please inform other players. You will not find one player who have a confirmed withdraw.

Yes..1000% criminal organization. They don't even pay back deposits as promised in their emails..And now they have closed down the entire customer service

Honestly?

It’s hard to imagine any smooth resolution when someone communicates with a casino in such a dismissive and hostile manner. If you send your documents in the same style as the email you shared, opening with insults and ending with profanity, it’s no surprise complications follow. That’s not how you get things done; it’s how you make sure they don’t happen.

And as for claiming that you "don’t know anyone" who’s managed to withdraw, this is just another sweeping statement without any substance. Lack of personal knowledge doesn’t equal proof.

I think it's really strange how wino.casino got games from big game developers on their site, because when playing in their casino, the games I played behaved really strangely, which I've never experienced before. It seemed like they were reprogrammed. The customer service seemed to be controlled by artificial intelligence. Deposits turned into cryptocurrency. You can't find the casino directly on Google, they just send text messages. Even though they closed my account, the same "offers" came after that. The same effect as at Betsolino casino, i.e. the exact same operating model.

They have a few casinos by the same provider, like tenbet.io not 100% on if they operate the same way as I've not used tenbet since my incident but definitely strange that they've managed to get big providers over there with what I'm assuming is a questionable track record at best

They have sister casinos spintime seven casino etc. that use the same software and the same customer service. big scam

Are you for real? How else do I share their email if I don't take a printscreen?

You're exactly the same type of crook as the guys who run these types of casinos.

Again, I never expected to get any money. I immediately felt that this was a scam casino and that I was scammed. = 100% my own fault.

All I want now is to inform so that other players don't fall for the same scam. But you don't seem to want to help players. Keep recommending these types of casinos.

That would be logical, here he's covering his tracks