Wild Tokyo Casino - general discussion (page 6)

Look how many complaints this scamsino has, bad review one after another.

Wake up guru you lost your trust with players due to your endorsement of obviously fraudulent casinos

Has your husband played there perhaps?

Because that could be the answer to why they think you have multiple accounts, actually.

Well, you are so far from the truth, but I will surely not try to change your mind. You are always free to go, you know. 🤷‍♀️

Yes he has had a account for quite a while, please note that is his account played on his device, his account should have no connection what so ever with mine, this seems to just be a case of the casino trying anything they can to swindle money, I can not think of any other explanation for there unjust actions they have taken, like I stated previously I choose not to use there bonuses when depositing and they can clearly see that if they cared to check my account, so why would I bother 2 open another or multiple accounts, this is how I are convinced they are completely dishonest and corrupt as I never selected Bonuses when depositing what is the benefit out off opening more accounts, the verification process is so security tight that the casino can not be scammed or swindled, yes they can rip me off $2600 dollars and try justifying it by alleging duplicate multiple accounts, wow this is purely fraud theft at its finest conducted by the casino, if people do or are opening multiple accounts the casino knows it yet they will sit do nothing and take there deposits until the have a win and then pull the duplicate account card out of there pockets, knowing regardless of how many accounts may or may not have, how is the casino out of pocket another there not stupid its a carefully thought out scam i believe, and to deactivate my account, you do not get much lower humans than this, anyone who joins or plays at this establishment wow I feel sorry for you, seriously you may as well burn your money cause that is exactly what will happen at this casino I have no doubt.

I see how frustrated you are, and it is completely understandable, but let's try to calm down a bit. Will you try at least, please? 🙏

Do you use the same internet connection with your husband?

Here is an example of what could actually happen: Just because of the same IP address you and your husband play from in this casino, they could have a red flag in their system, which led them to think that multiple accounts were used, actually. 🤷‍♀️

So, please mention this fact about your husband having an account at this casino to your complaint resolver, and we will do everything to help you out. Ok?

Hopefully the casino will cooperate with us. Patience is needed here, though. 🙏

Apologies, yes I will remain calm and put the benefit of doubt that this or something that the casino has presumed is the case and that they can see & realise that I are a genuine honest person and not trying to commit any offence or fraud against them, tbh if they were to explain why they have done this to me and it is simply cleared up and they see they have or there system has made an error, I will not hold any ill feeling towards there casino and will continue to play there, so fingers x that some good comes my way as these past almost 3yrs has been very difficult not so much about money but my health and playing at the online casino's was something I found brought me joy and a sense of happiness at times,

Your question regarding Internet connection, yes of course we have one home internet and land line connection, we pay monthly for unlimited data, and to connect we just use wifi, we have several devices in our home that all run through WIFI back to the one modem, its bit confusing as even if it is one ip address that has flagged surely they can see that its 2 different accounts logged in one in my name and one in my husbands I find it hard to see how that is suspicious or how it can benefit anyone in any way, if they are alleging they are seeing 2 x kerry smith logged in on the same IP then yes I would understand, but that is impossible because I play on my account and he plays on his and it has always been like this,

Room thank you for you feedback and understanding take care

Kind Regards

Kerry

Another satisfied customer at wild Tokyo 😆

Story checks out a 9.4 rating from guru 😆 shameful

Feel free to complain if you come across anything on your own. Since this situation hasn't been fully addressed yet, I guess this is not necessary at all. Even the best casinos may eventually miss a point; that happens on both sides. 🙂 My colleagues will surely investigate the whole matter, and then we shall see, I bet.

Have a cool weekend.

Well, this is what comes to my mind, that the casino could have seen the connection within the same IPs and accused you of having multiple accounts.

Usually it is written in the terms that it is not allowed to have more than one account in one household, you know.

We believe, though, that if there was nothing abused, like bonuses, for example, and if your husband even plays from his own device, the casino should pay out your winnings.

Our complaint team will get in touch with them, and hopefully we will be able to achieve it.

Even the best casinos??

Look how many complaints this casino has and you give it 9.4 out of 10. This is a blatant misrepresentation of this casino and you should be ashamed for pumping it

Dear Mogolor, I said even the best casino may have complaints. Logically, the larger the number, the more complications may occur. In any case, your comments appear to be based on emotions, as they overlook the most important fact: did you experience anything unfair in the casino that would require you to engage in a situation you only know about from the forum? I believe that is a fair question, as we respect your opinions; you might try to respect the fairness. So, let the situation be investigated and the outcome explained. A voice of reason, I believe, asserts that the outcome, not the amount, matters. This is precisely how the ratings are affected by the complaints.

Ignorance and hasty judgments won't help anyone. I'd say.

So it's fine if the casino does everything possible to stop you from a withdrawal?

If customers knew casinos were shady, guess what they would not stay in business

When Guru gives a casino with numerous complaints a 9.4 out of 10, it says a lot about guru...

What did the casino do to prevent you from withdrawing, please? Of course, we can talk about concrete situations.

Slots only

Kyc still doesn't work

What did the casino do to prevent you from withdrawing, please?

What seems to be the issue with the KYC? It really would be cool if you tried to describe the events as a whole situation. Not much to add aside from questions like this. 🙁

When I go to the withdrawal window the amount available shows 0$ but when I look at my balance it is 687$. I accepted no bonus. I email them and they only respond after 24hrs no mater what. The last respond said they will only complete verification once a withdrawal has been requested... and it won't let me request a withdrawal. Guess I'll just wait another 24hrs

Do not play here folks unless you want to get the run around for 2 weeks trying to cashout a meager 687$

Thank you for that. Does your account balance indicate that those funds are real money? I'm asking because it seems that the balance you described is not recognized as withdrawable funds for some reason. Of course, more aspects can be involved, and I am not suggesting that this is acceptable. Do you wish to file a complaint, please?

I hope we all agree that fairly won money should be paid out.

Mi

I read your reply to Kezza71, wow you actually think you sound convincing relaying all that fabricated lies to Kezza thinking she and us public are stupid and believe all that garbage, come on you and Guru should be ashamed for siding with them grubs at Wild Tokyo, for them to do what they did to her and good loyal player close her account steal $2600 dollars from her and not refund her deposit, that there shows there integrity, stop trying to play both sides of the fence Guru's, show us the public your true honesty and integrity and publish the fabricated evidence, no you won't just send poor old Kezza a note adding more accusations and insults to a honest law abiding citizen that let Guru know in her replys she was unwell before this event and has a ongoing Health condition, them false allegations that you stated in the reply are pretty much impossible to do and pull off and you know it,

answer me this, how can she of had or been allowed if it was true which it is not have multiple duplicate accounts in the same email, that there answer who is dishonest and its Wild Tokyo,. they know and see every new member who registers so if these so called duplicates come thru why was it not flagged and account deactivated, why because they happy to take the money knowing they would not pay out any winning so that's dishonesty there.

you mentioned Bonus that was part of Kezza plan to try and illegally gain from it, hahaha, we all know no body wins from the free games bonus bull shite,

You stated that Kezza was actually playing these multiple accounts at times simultaneously was that a joke, seriously or are you that blind that you can't see what has happened here, the deposits that you and them muppets say were matching or similar in pattern, really, I have never read or heard such nonsense in my life, all over $2600 won fairly and honestly, I have come to the conclusion that after reading your outcome and response just how corrupt dishonest these casinos not all but certainly Wild Tokyo is a proffessional scam outfit that will take from anyone they have the whole setup carefully structured to swindle as much money out of the pockets of hard working mums and dads or any fool sucker that is unfortunate enough to play at there casino.

My advise to you Casino Guru if you maintain this casino on you site promoting its great record which is so far from the truth your will end up coming out second best, the wheel will turn my mate trust me on that.

And yes we already have drafted lengthy letters to the Casinos Licensing Authority, The FBI, and the Trump administration including the media, 60minutes has expressed positive interest in online casino conduct and dishonesty. all these departments will receive letters pleading with them to investigate look into this casinos. conduct.

Kind Regards

Sincerly

Trueblu dinky di

Agree, bunch of crooks, stole $2600 off my partner

True, may as well go burn your money if you play at this Scamsville