Wild.io Casino - general discussion

If you want to discuss anything related to Wild.io Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I made my first 50$ deposit with bonus, and I win, after wager.

KYC takes 12 days, but after it was OK, so I could withdraw my balance 1.2 k.

I mean time I got some offers from casino on mail 200%bonus.

I said now it's gonna be OK, my account is full veriyd so I'll try.

Made my 2nd deposit of 50$ with their promo and it was all fine...

Until I done wager and finish with balance 400$, all with the rules.

I send request for withdrawal my ballance on the same wallet as deposit, but they reject it, and sad that they need to check something, and I say ok no problem.

On the next day got email where support inform me that they CLOSING MY ACCOUNT AND CONFISCATE ALL MONEY!??

Just say that I'm cheating, and play against terms and conditions????

WTF.

I palayd small bets and have luck, but looks like you winning so we block you!!!

They don't even give back my deposit!!!

SCAM!

Hello there.

That sucks - Let's hope the casino will explain what all this means via the complaint. I'm honestly not sure what could go wrong. I guess you have no idea either, right? 🤔

Not at all.

I used bonus from their mail, and wager with small bets.

How you can cheat?

Don't understand.

This is my last screenshot from my account before they deleted without any warning.

I read part of the screenshot available in the complaint, and it seems the casino abused you by misusing bonuses and applying forbidden strategies to gain cash from bonuses - in short.

It provides some hints though there is still the question of fairness. We would definitely need more details from the casino. I'm just wondering, have you ever deposited in this casino?

I made 2 deposits, both of them with bonus from their casino.

If casino send me offer to deposit and they give me a bonus I alway accept it.

I got mail with offer 200% bonus, and I deposit my money using it.

Later I wagerd.

This is how casino bonus works.?

I made it many times and I played fair.

This is mail

And deposit ETH

Thank you for the update! I do not think the deposit bonus should be the case, though I'm not part of the complaint team - this is just my guess, at the moment.

As I said, hopefully, the casino will explain the problem through the complaint, otherwise, all would only be speculations.

We believe terms like "forbidden strategies" are pretty confusing and require a proper explanation.

Kindly give the complaint some time, I'd say, it is necessary to get in touch with the casino and gain an explanation.

Bro they are scammer, the disabled my account after I wegared 6200$ ..

I had 1900$ in my account.. this casino is a scam casino everyone.. stay away .

I deposited miss and played with that balance..I got 200% bonus too which I wegared fairly.. we can't brake any bonus term there as they as max bet restriction all thing...

I hit some big there on slot and manage to get 1900$ in my account.. I requested for 100$ cashout and it was successful.. just after I got 100$ , I requested another 1313$ cashout and they disabled my account .. you should change the casino rating too.. that casino is pure scam.. thanks

Hello there.

That sounds suspicious, though in some cases, casinos do not fully explain such actions when for example internal policy or antimoney laundering gets involved. They just do not want to uncover their methods.

Not saying this is your case. First, let the complaint progress further. The investigation goes always before the conclusion is made. Try to be patient and cooperate if necessary, please.

Wild.io is a Cryptocurrency Online Casino that only accepts Cryptocurrency, no Fiat options to deposit or withdraw.

No KYC

Money straight back to you wallet within seconds

Customer service is top notch.

USA will need to use a VPN - AUS is accepted

Sign up and talk to the customer care team tell them RedMan9169 sent you, make a Deposit and you will get 250 free spins on top of any other 1st Deposit bonus.

Hey There,

How can you assure that users will actually receive those 250 Free spins? It also sounds like an advertisement to me to be completely honest.

Do let me know how it really is.

He mate not an add I'm a real player VIP Level 6 out of 20

The refer a friend bonus is 250 free spins at 10cents a bet on 3 slots only.

If you sign up and make any sort of deposit on any cryptocurrency and click the 24/h chat button, mention me and we both get the free spins. Not only that there decent deposit bonuses for the first 4.

I'm just like everyone else trying to keep the hussle going.

29.10.23. I ordered money for withdrawal, I have not received money.

I immediately sent all the documents that were requested, passed verification via Skype.

It doesn't help.

Chat support doesn't help. They say write letters to e-mail, and wait.

In response, just wait and that's it.

More than 14 days have passed, this is quite enough for any verification and to make a withdrawal of the requested money

16 days of waiting + negative feedback (filing a complaint)+ help Casino Guru= I got the money

Hello.

I have to say I'm glad you submitted the complaint since the issue seems very unclear. 🤔

Have you ever been told anything that might explain the complications?

The way I see it, there are no clues so far. Well, I'm sure Tomas will do his best to help you. 🙏

Thanks to your help, I got the money back. Thank you. 16 days of waiting + negative feedback (filing a complaint)+your help = got the money

Hi, and we're glad you finally got your money. 16 days is quite a long time to wait. Anyway, all's well that ends well. 

However, I suppose you'd rather play in another casino this time, right? 

Hi!

there's nothing to talk about:) moreover, they banned me! For what? unclear)