WestCasino - general discussion (page 2)

Because they only do something when there are several complaints.

The only thing is legal help

I've asked my gambling history, is almost 1 month from then ,and west casino refused 😂.

I've sent many emails, they simply don't reply to my requests!

I'd not say so. We inform that the casino allows that - nothing more. As well as we inform that the casino is licensed under MGA only.

We are not layers, we just provide honest information to all players alike.

I understand. But still its confusing for dutch players.. cause its not allowed to play there. It should be removed.

Duch market like many other markets is full of traps,scams.

I've tried to let a review on trustpilot about West casino!

They remove it 😂

I've said only that casino operating illegally in Netherlands without license from duch gambling authorities.

And they didn't approve my review!

They found that is offensive

They remove the review because no one is allowed to read that they allow Dutch players without a license.

It is very smart of Westcasino to let Dutch players play. As soon as you win you don't get paid anything then they will say you weren't allowed to play there. But if you indicate that you were not allowed to play there so you should get your money back, they will not give you a home.

Well, this is the part that shows the difference though. Many casinos without local licenses allow "normally restricted" players to play. Fair casinos, pay out the winnings. Scam casinos don't.

I checked the complaint history only to find out that the West casino is not a scam:

If the casino constantly failed to pay every Dutch player, there would be quite a sum of complaints about that, I'm sure.

Feel free t browse the complaints here:

https://casino.guru/complaints/resolved

I find a case when a different casino acted against fair gambling though:

https://casino.guru/inetbet-casino-player-s-account-has-been-blocked

🙁

Westcasino not fair. They know netherlands is not allowed and they still continu to target the dutch market and still continue dutch to register.

That is fishy! And on trustpilot etc all fake reviews.

Why still allow the dutch to play if you know its not alllowed. All casino's need a dutch KSA lisense to offer games. And they know!

On trustpilot if you warn people about this your message get reported by westcasino and it gets deleted.

Tell me... that this isnt fishy!?.

A few casino already got fined by the ksa because of offering games without a liscense. Because you need a dutch lisense. That is why its important to report the casino's who dont have a lisense and target the dutch market and dont block it. Lots of casino's block the dutch IP cant login, certainly cant register as a dutch.

So why does Westcasino still target the dutch market and they know its not allowed. Even threaten with a fine the player have to pay if they get legal costs because of this?.

And some background information why it is so important that they have a Dutch license.

In the Netherlands a system has been developed called Cruks. People who are addicted to gambling or family members can register there. And will be banned from online and local casinos for a certain time (min 6 months).

But people who are really addicted to gambling move to foreign casinos without a license to play there because it is not possible to play at legal Dutch licensed casinos due to cruks.

Many foreign casinos have blocked Dutch people from registering. Because they can be fined by the Dutch KSA.

But other casinos such as Westcasino are still using this.

Because how beautiful is it!? Gambling addict bring a lot of money.

There are many unlicensed casinos and if you notify them they will block your account and refund your deposits.

But there are also casinos that take advantage of it.. and continue to do it even though they are aware that it is not allowed. And continue to stalk the Dutch with promotional emails. To lure them... because it is usually the people who are registered in cruks and who can no longer gamble legally in the Netherlands.

That's why it's so important... that's why casinos are fined if they don't have a license. To protect the Dutch players.

Hello,

I understand the importance, and I agree that all players should be aware of the fact that the casino does not have a Dutch license. Sadly, nothing we can do to change that.

The nature of the addiction causes that in the worst case, players end up in anonymized crypto casinos, this is another aspect we can't affect. The vulnerable players always find a way, I'm afraid

If the online casino does not cooperate with refunding your losses, I can recommend that you register your case with Casino-Claim.

Look that up on Google, that WestCasino with a license in Malta still offers their services to Dutch people is not allowed. Regardless of what people say here on Casino.guru, the Dutch law will not change.

Dutch law is clear, offering games of chance via the internet (online casinos) is only permitted if the provider is in possession of a Dutch license that allows them to offer their services via the internet.

This new law came into effect on April 1, 2021. Online casinos that continue to offer their services without being in possession of a KSA license violate the law... that is why substantial fines have already been handed out by the Gaming Authority .

Hello,

If the online casino does not cooperate with refunding your losses, I can recommend that you register your case with Casino-Claim.

Look that up on Google, that WestCasino with a license in Malta still offers their services to Dutch people is not allowed. Regardless of what people say here on Casino.guru, the Dutch law will not change.

Dutch law is clear, offering games of chance via the internet (online casinos) is only permitted if the provider is in possession of a Dutch license that allows them to offer their services via the internet.

This new law came into effect on April 1, 2021. Online casinos that continue to offer their services without being in possession of a KSA license violate the law... that is why substantial fines have already been handed out by the Gaming Authority .

Unfortunately, many ADRs do nothing and do not represent the licenses. (MGA)

And even Westcasino threatens you with fines for breaking their t&c. Say that all costs will be recovered from you.

You are breaking their T&C for playing with them when it is not allowed in your country. Your responsibility.

Big nonsense of course they allow you to play, lure you with promotional emails etc and are aware that it is not allowed but still allow Dutch people to register.

But since you're violating their T&C...all costs are yours. If they get legal costs, fines, etc. because of your complaint, for example.

This is of course nonsense because it is the casino's responsibility to keep Dutch players away. In addition, they can't impose a fascination for that and they try to scare you off. That you don't go after it with the MGA etc.

But, for example, file a complaint with the MGA!? They don't even respond to anything.

Gaming Authority? Can you report anonymously... but are not there for the players, they only investigate multiple reports. Not helping to resolve your complaint. But it is useful to report so that the casino is fined.

Only thing that can help when it comes to large amounts... legal action.

Curacao casino?.. Roelof bijkerk.

Never heard of casino claim I will google it. You experience?

I saw that you wrote a review on trustpilot and they removed.

They did exactly with mine.

I think are hand in hand

Yea you are getting nowhere with Westcasino. Think a good tip casino claim make a claim.

I also find it incomprehensible that we do not have a good complaints service in NL.

Are many more that are intangible!

Yes got a few on the list 😉

- westcasino

- bruno casino

Netherlands is not anymore available for players from Netherlands!

So nobody from Netherlands can sign up again!!!

But they refused to refund my deposits!