WestAce Casino - general discussion (page 2)

Hello,

I understand your concerns about WestAce.

In my case, my withdrawal status is now marked as "Completed". I also received an email confirming that my 200,000 HUF withdrawal has been successfully processed, and the live chat confirmed that, from their side, the payment has been completed. They advised me to allow up to 3 business days for the funds to arrive.

I hope everything goes well. Have you seen any cases where players successfully received their withdrawals from WestAce?

Thank you 🙂

Hello,

I would like to share an update regarding my withdrawal.

I requested a withdrawal of 200,000 HUF on Friday, July 10, and I received the funds on Monday, July 13. In practice, the payment was completed within one business day.

This was my first withdrawal from WestAce, and compared to other casinos I have used before, this was the fastest withdrawal experience I have had so far.

The withdrawal status was marked as completed, and the payment arrived successfully.

I wanted to share my personal experience because I think it is important to mention positive experiences as well, not only negative ones.

Thank you 🙂

Hi and thanks for getting back with such a great update and reminder. I really think that sharing positive experiences is also part of the game but for many, fast withdrawals may feel somewhat granted and not completely deserve appreciation. 🙂

Good to know you have the money without unnecessary hassles!

Be careful, they are not fair. They arbitrarily canceled my first withdrawal. So I applied again and since then only apologies and excuses. This has never happened to me anywhere else.

Hello and welcome. Do I maybe assume that the first cancellation was some kind of error, the casino apologized, and now you're up to a new withdrawal? I get it has never happened; I'm just trying to find out what seems to happen now.

very negative casino

Hey, can you tell us a reason?🙂

For now, I'm just clarifying that the error was on the bank's side, I've resolved it and will see and let you know how the withdrawal went. I don't want to harm anyone.

Sure, that probably sounds like the most reasonable approach.

I’ll be looking forward to your update, and hopefully it will be a positive one.

Let me know once you have any news.🙂

I got the money, it was on a card, about 7% less. As I read, there was a different exchange rate for the euro to the Czech crown, bank fees, maybe casino fees. I didn't consider it.

Sure, I understand. Do you personally consider the 7% fee acceptable? It’s probably not an extremely large amount, but I still think fees like this should be clearly mentioned somewhere in the terms or payment conditions.

At the same time, it may not necessarily be a fee charged directly by the casino. It could also come from the payment provider, bank, or another intermediary involved in the transaction.

So I’d probably check the relevant terms and, if it’s still unclear, ask which party actually charged the fee.