Vox Casino - general discussion (page 3)

That sounds like a cool chill—not the first screenshot, however.

Well, if you ever need our mediators, just submit a complaint request. The option is there, but your preferences are, of course the most important. 😉

I was waiting for my Withrawal to go through, opened the app and saw my account had been blocked.

I then went to support, provided them my information and they started telling me I have multiple accounts, that my account is blocked and I wont see my money. I told them I had only 1 previous account( that i have forgotten aboyt, it wasnt verified, no deposits, no bonuses...nothing) and that I solved the problem with one of their colegues, in day 1 and everything was fine( i was able to make deposits, withrawals). Support kept giving me copy/paste responses, no real help at all.

I wrote them e-mails...no response.

I wrote a review here and on another site, explainning the situation. VoxCasino responded there, asking for my info to "help me" ...wich I gave. I am waiting for their answer but, to be honest, I have no hope they will be fair and pay me my money.

I hate scammers and I don't want to stop here. I am currently gathering information and see what my next steps should be.

Thank you very much for your answer!

It must be really frustrating, for sure.

Please know that if you won't be able to resolve it with the casino, our complaint team could try to mediate the issue and hopefully help.

Just let us know how it goes.