Void my withdrawal

At CAPTAINJACKCASINO my withdrawal was taking due to multiple coupons they say but they are the ones who email the coupons, plus if your coupon doesn’t qualify it doesn’t let you do it! INCLAVE CASINOS SHOULD BE INVESTIGATED I am NOT A NEW PLAYER

Hello.

I think, as a skilled player, you may be familiar with the fact, that just one free chip at a time is allowed.

Sadly, RTG casinos are pretty messed up when it comes to chips, though.

Namely:

See for yourself: https://casino.guru/Captain-Jack-Casino-review 👈

Pardon my stupid question, still: you have not seen that before, I reckon?

I suggest you at least check the terms and conditions of each casino you plan to play at, especially if you are interested in free chips and RTP platforms.

Their system is like a trap, and I'm sorry that you fell for it.

Absolutely a trap they will make every excuse possible not to pay you if it was not for the free chips they would say they found multiple accounts witch is not true and then if that’s not the case they will ask for more documentation like a utility bill and if it’s not the right utility bill they won’t except it! Should not be aloud to offer u free play with a limit cash out of 100$ on it with 35x play through to just confiscate your winnings, something should be done about this! Regardless of there rules they still bait you with free play knowing you can’t collect. To me this does not make any sort of sense to be legal

Basically if you want to gamble online especially at inclave DO NOT FALL FOR THE 300 percent bonuses or free play because the odds of you getting paid are very low, and if you do get paid out you have to wait 2 weeks but they will confiscate your money immediately! LETS GET TOGETHER TO FORM A CLASS ACTION SUIT AGAINST THEM FOR ANYONE THAT HAS BEEN ROBBED BY INCLAVE CASINOS

Well, the official stance says the RTG system does not allow any sort of improvement, keeping this bonus-free chip trap ready to strike...

At the same time, players are welcome to read the bonus terms, and address the support if necessary.

I agree that the user experience is terrible.

However, I have a different opinion on this:

"Should not be aloud to offer u free play with a limit cash out of 100$ on it with 35x play through to just confiscate your winnings,"

Every no-deposit bonus or free chip has a max bet rule, max cashout limit, and wagering requirements these days. If you don't like the limitations, don't take the bonus. If you do not understand the rules, consult the terms and conditions, ask the support, OR don't take the bonus.

Never take more than one free chip or any kind of bonus at a time, I'd say this is a golden rule, preventing you from being stripped of the winnings.

Many bonuses are so restrictive that it makes no sense to take them at all, to be honest.

So, playing on RTG casinos with active bonuses is tricky, now you know that too. 🙁

Since it seems you're more than convinced you've been robbed, how about submitting a complaint?

This is a free-of-charge service, so there is not much of an investment aside from your time. 🤷‍♀️

If you like the idea, browse the instructions, please 👈

Then let me know whether you prefer to try that.

I agree that’s why I stated that it’s not worth to take there bonuses thanks for your reply sir

I saw that you succeeded and you went ahead and filed a complaint. So let's see where our team gets to and if we can help you. 

Petronela has already written you back, so now it's your turn to provide what she asks for. I hope everything will be resolved fairly.