The player, Matt1214, made a request for withdrawal, sent over the necessary documentation for verification several times, but got no confirmation from the casino. On one occasion, they canceled some of his winnings for a reason of not playing according to the rules. The player asked for an explanation, but none was given. No reaction from the casino, no more update.

The player had withdrawals totaling $23,314 and they received most of them in payment installments and closed this complaint. About two months later, the things turned around when there was still $5,250 unaccounted for. Tawni didn't respond to this reopened case and all. But we believe that the player received the rest of their money.

The player complained that after he had won and was about to request a withdrawal, the casino software was unresponsive. He was told to wait a few minutes but when he logged back into his account, it was closed. The player had issues with affiliate casinos before and was not happy with the way the Canadian casinos treat their players. Casino replied without any resolution offered to the player. No more update from the player.

The player had their first withdrawal request approved in October, but ever since then, they were unable to get any accurate information on the withdrawal. They were told that they would receive a tracking number of their payment two weeks prior they filled a complaint. The casino claimed a check was sent to them in December, however, in January they still didn't receive anything. No more update since. Player has probably been paid.

The player requested a withdrawal and sent all the documents needed for the account verification multiple times. They were told that their withdrawal had been approved and would arrive soon, but that didn't happen. No further details are available.

The player found out that the upper management has decided to close all of her accounts she had opened at the casino's sister sites. They also found out that they would receive all their deposit funds back, which was around $11,000 - $12,000. Soon after their decision, the player received approximately $4,000 but that was the last time she heard of them. No more information is available.

The player tried to receive their winnings but the casino wouldn't accept their bank for payout but asked if their bank would accept international checks and they said they would. In the end, the complaint remained unresolved.

After the player requested a withdrawal and passed their account verification, they were asked to contact the casino via live chat to finalize it. But there had been one problem because the casino had blocked them from the live chat and stopped responding to their emails and phone calls as well. Ever since then, there had been no further information on whether the player received their money or not.

After five weeks of waiting, the player received their first payment installment. Soon after that, the complaint was closed at that point. About a month later, the player came back because they were still missing the last payment of $2,500 that was never processed or confirmed. The casino didn't respond to the player's reopening of the complaint at all. We believe it was just delayed and the player received all the money.

The player, Spoon2001, complained about the lack of information he received from the casino. He made a withdrawal request, sent over the necessary documents via fax and email and ever since that, he hasn't heard from the casino again. He has been waiting for his winning for over a month. No reply from the casino, no more update available.

The player, Costa, was complaining that after his withdrawal request had been approved, he still didn't receive any payment one month later. The casino customer support didn't provide any answers. No reply from the casino, no more update.

The player received all of their payment installments, but one. The casino responded that the last payment was approved and sent, but it wasn't received by the player. There is no further information available.

The player, Godmatik, quoted the casino's terms and conditions where it stated 3 days for approval, 7 days for payment to be sent. However, one month after the player submitted his withdrawal request, he still hasn't received any confirmation of approval. No reaction from the casino, no more update from the player.

This player had requested four withdrawal which of two were already approved and the remaining two were still pending and they still didn't receive their money. The casino claimed that they found out that there were several accounts associated with the player's account's IP address. They also said that they tried to contact the player multiple times via email but never received any response from the player. The player said all their accusations were false. The complaint remains unresolved.

The player was waiting for his payment but it couldn't be verified because of the missing documents. The player was in the process of obtaining a new driving license and the whole process would take up to four months.

The casino wouldn't issue another payment order until the wrong payment bounced back to the casino, meaning the usual 1-2 months would be extended by another few months. There have been no further updates about this case since then but we assume that the player has been paid in the end.

The player received $17,00 in check but it wouldn't clear and their bank account was closed and investigated because of fraudulent activity. Casino accommodated the player with an alternative way of payment after this incident. The player received $1,000 but they were still missing the last $700. There is no further update ever since.

The player complained that he was told that he would receive multiple small payments within several months. Being a VIP member, he felt that he had been mistreated by the casino. The casino replied that the payments would come soon. There is no update since and the player had probably been paid.

The player complained that after she received a check from the casino and deposited it into her bank account, it was not possible to cash it. The bank said that the accounts on the check to be debited from were nonexisting. The casino replied by giving the player contact information to Escalations Manager. No more update since. Player has probably been paid.

The player was waiting for his approved withdrawals when suddenly the status of the payments was set to 'paid'. Player contacted the casino about this mistake on many occasions. Casino replied after the player made this complaint. No update since.

The player said he'd been waiting for his payments for months, contacted the casino for an update but got into a voicemail at each attempt. After he made this complaint, the casino proceeded and the player received two checks. He was supposed to receive next check, but there was no more update since. We believe that the player had probably been paid.

The player stated that he had been waiting for his winning for months. He had been contacting the casino via phone and they were never available to speak to him. Finally, he filed a complaint online and received a reply from the casino about his payment being processed. No update since and the player has probably been paid.

The player stated that his withdrawal was approved at the end of November 2016 and was promised to receive the winning before Christmas. However, in mid-January of 2017, he still didn't receive anything. We believe that the player had probably been paid.

The player used to be a VIP member and had the first withdrawal approved in November 2016 and the second one in December 2016. However, in January 2017, he still hasn't received anything and the casino support was not helpful to him either. There was no reaction from the casino, no more update, the player has probably been paid.

The player complained about a late payment of his winning. About a one month after the player requested a withdrawal, they were approved but still hasn't received anything. The casino reacted to the complaint but there is no more update since then and the player has probably been paid.

The player complained about casino not processing the documents he sent for the verification. Later on, the casino's representative told him his withdrawal was being processed, but the player received an email from the casino saying that there was still one document missing. The player had sent it a long time ago. No more update since then, the player has probably been paid.

The player complained about not receiving his approved payments. The casino contacted him for further information about the withdrawal payment method, a casino mediator reassured him the payment was processed and would be received soon. At the last update, the player has still been waiting for the payment, no more update since then, the player has probably been paid.

The player complained about not receiving his payment one month after he submitted a request. The casino told him a check would be sent out soon. There is no more update from the player since then, he has probably been paid.

The player complained about a payment request that was approved almost 4 months ago and still wasn't being transferred. To add more, his account was closed for no reason given by the casino. Finally, the casino mediator replied and had a look at this issue, the player has probably been paid.

The player was complaining that after a withdrawal request was approved, their winning should've been received within 7-10 business days. When no money arrived, the player tried to contact the casino, but they didn't respond to such a request. There is no further information available.

The player complained about very long withdrawal process experience. He said this was the second time he had a delayed payment and was asking others if it happened to them too. We believe the payment was received.

The player is complained about not receiving his winning. The casino says they kept sending it but it was being withheld by the bank. The player asked for checks instead of wire transfer but the casino said check would be withheld too and asked the player to open a bank account in a different bank, which player refuses to do. No reaction from the casino, no more update from the player, the player has probably been paid.

The player was complaining that he did receive a check with his winning but his bank marked this check as fraudulent and none of the player's three banks met the casino's wire transfer rules. Casino's representative replied that she would look into this. No more update from the player who we believe has probably been paid.

The player was complaining that despite him being a VIP member, his payment was purposely delayed. When he asked the casino representative what happened, as he had complained before, he only got a vague reply. There is no further information available.

The player was complaining because, despite a withdrawal request being approved, the payment was not transferred three months later. In the end, the casino replied that the payment was sent for transfer. The player asked the casino for a proof but wasn't given any. Since there were no new updates from the player, we think that they were paid in the end.

The player was complaining that despite he followed all the rules and processes as required, he couldn't get any information from the casino about the expected time of his money transfer. In the end, the player received his money the following month, but there were some issues with the bank accepting the check. No more update ever since then and since the player received the 1st check, he has probably been paid the rest of the winning.

The player was complaining about casino not reacting to his demands for information about his payment process. Finally, he received a check and he got a reply from the casino's representative about expedited money transfer and explanation why U.S. processing took so long. A player experienced issues with the funds' transfer and some payment methods were refused for payment in the US. There is no update ever since then but we believe that the player has probably been paid.

The player was complaining about very long withdrawal processing and a constant prolongation of the process. Finally, he got a reply saying that the casino had tried to transfer money to his account but it was rejected by the bank. In the end, he found a transfer solution with the casino mediator. No update since then is available and the player has probably been paid.

The player was complaining about being promised to receive their winning but they still haven't received anything. The casino kept on communicating with the player and promised their payment would arrive, slowly, but surely. At the last update, they were still waiting for their last payment. Player has probably been paid in full.

The player confirmed receiving of the first payment and complaint was closed. Unfortunately, he had to reopen it one month later because there was a problem with the first two checks. The other checks were good to go. There is no definitive information about when it was delivered to the player. There is no further information available.

The player requested a withdrawal but wasn't happy with the waiting time so decided to cancel the withdrawal and wanted to close their account, with a refund. The casino confirmed that the payment was sent but it wasn't received by the player. There is no further update available.

The player complained that their withdrawal was approved but they still haven’t received anything. The casino support didn't reply to their calls nor emails. Finally, they were promised by a casino representative to receive a tracking number for the payment but a week later they still didn't have it. No more update ever since then and the player has probably been paid.

The player complained that he had made 3 withdrawal requests, first in October, but in December he still had no information about the casino approving any of his withdrawals. He had sent required documents several times, still, he had no statement from the casino. We believe that the player has probably been paid.

The player complained about not receiving any confirmation about the money transfer even though the withdrawal was approved. After filing a complaint, she received an email confirmation from the casino's finance department about a check being processed. No update since then is available but we believe the player has probably been paid.

The player requested a withdrawal. After few weeks following this complaint, casino informed the player that he won't be receiving money via bank wire or check because his bank refused both. The casino accommodated the player with money gram payment method with five payments, of which only two out of them were received. The player was updating complaint thread daily but stopped just after the player received first two payments. There is no further information available.

After the player hit the jackpot and accumulated some winning, he requested a withdrawal. The casino refused to pay him full amount and wanted to pay him only $100 because the jackpot came from a free chip money where winnings were limited to $100. The player disagreed and stated that before casino confirmed his winnings and now just tried to find a way how to not pay the big winning. The casino failed to provide some evidence about the case.

A player's withdrawal was divided into several payments when suddenly she was not able to log in. After she claimed a complaint against the casino she got an answer from the casino that her account was audited. New information is missing and no more evidence was published.

In this case, the player complained that the withdrawal took way much longer than 7 business days. We knew that this casino was well known for extremely slow withdrawals (sometimes 2+ months). We believe that in this case, the player started to be nervous too soon and the money was paid out.

The player was disappointed with the withdrawal process and after they submitted a complaint against the casino, the casino's representative promised them a fast payout. We believed that the player did receive the money and the case was resolved.

The player, Kiretta70, requested a withdrawal but it kept being sent back to her player's account every time she requested it. She contacted the casino about this issue for about twenty-one times with no resolution. The casino claimed that she was paid her winning back in 2012 and didn't provide any further information about this case.

The player won $30,000 which started to being paid in payment installments and charged a processing fee of $40. The player submitted a complaint and the casino promised to continue paying the regular $2,500 payments each month and charge nothing. We believed that both sides found a solution and the case was resolved.

After accusing the player of having duplicate accounts, the casino was not able to provide any evidence. The player had been waiting for 4 months for his payment of 200 USD but after placing an official complaint, the casino closed his account. An official statement from the casino said the player had a duplicate account. Unfortunately, we have not heard from the casino since then.

After a withdrawal request of 1449 USD, the casino closed the player's account due to the audit of his account but after that, no response came. This case is uncertain and it's hard to decide on who's wrong or right.

The casino had been prolonging the verification process, after the ID they asked for the passport, after giving them the passport the player was still waiting for the payment for an extremely long time. Every time during the live chat, the player was asked to email his documents all over again but this time to different email addresses. No response came to an official complaint.

A polite complaint was made by the player, who had waited for a long time already for their requested withdrawal. The casino confirmed the player's winnings and said it was just taking more time than usual but it was going to be approved soon. No response from the player whether he received the money, but we consider this payment as likely paid.

The casino paid some of the player's winnings but not all of them. The player said he had received only 7 456$ out of 16 026$ in total. The obtained money came in five transfers. He placed an official complaint regarding the remaining 8 570 USD. Casino wrote 3 different emails asking for all the evidence for verification. Some of the email addresses were unable to reach. We consider this as unprofessional. Since then, the player did not get an answer and in the end, the casino wrote they were unable to locate the player's account.

The player's account verification took more than 2 months. In the official complaint, the casino said that the player would get a check. The final response from the player was missing so we are not sure if the payment was paid or not. We consider this as likely paid but delayed payout.

The player provided screenshots of the pending withdrawals, however, it was hard to prove whether they were real or not because there were only numbers and no casino logo. Unfortunately, the casino never replied to this complaint and did not give any statement. It remained unresolved.

Mary deposited $50, accepted a bonus and won $300 which she requested for a withdrawal. This request was delayed but Mary received the winnings at last, but not in full. The casino paid her only $100 and said it was due to the bonus rule which had the maximum withdrawable limit set to 2 x the deposit amount. Mary claimed she also received an email from that she had won a lottery drawing of $200 but the casino ignored this and never even mentioned it in the complaint. This case is uncertain and complicated, still open and unresolved.

The player placed a complaint after not receiving his money for a month. The casino was not replying to his emails. There was no reaction even after complaining publicly. It’s uncertain whether the player received his money or not.

The player's account was closed while waiting for a requested withdrawal from which a part of the winnings ($630 out of $1200) had been approved, but no money came to the player’s account. The casino never reacted to this complaint, so it’s hard to decide whether the payment came or not, as well as whether the casino had a valid reason to close the account. We consider this case uncertain.

In this case, it's really hard to prove who was right and who did something wrong. It was likely that the casino had the intention to pay out the money, but there was some issue with the bank or the check. Uncertain case.

The player's account had been already verified when they requested a withdrawal so they thought it would arrive at their account soon. Unfortunately, that didn't happen and the payout was delayed due to an unknown reason. When the player asked the casino for an update, they would respond that they had to wait a few more days. Later on, the casino claimed that the payout was sent to the player but they never confirmed it. We believe that the player was likely paid, but the complaint remains unresolved.

It was obvious that the player had the right to receive their winnings. The casino claimed that the verification process could take up to 15 business days but later on, they told the player that the payment approval could take up to 10 business days. Even though the payout process was taking too long, the casino reassured the player that he would get his money. After a few months, it was still not clear whether the player received his winnings or not. This is an uncertain case and unfortunately, it’s not even clear how much money was in question.

The player was unsatisfied because he had no information about when the casino planned to process his payment. He was arguing he had not received any tracking number and wanted to get more information about his money. The casino officially answered that the tracking number had been emailed to the player. No further information is available.

Casino responded that they would look into this complaint but there wasn't a second reply from the casino. Based on this we couldn't be sure how it ended, whether player had been verified or his claim had been rejected.

Player complained that his withdrawal request was rejected. He didn't understand why because he sent to the casino the same documents for verification that he was always sending to other similar casinos and the documents were always accepted. Then the casino told him they could send the money transfer to his bank account but they kept changing the information about the expected time frame. No reaction from the casino, no more update since then. This complaint is consistent with this players' customs within this group. He got paid in previous complaints @ Raging Bull casino after the usual delay.

Player confirmed that he got verified via a phone call, but to his surprise, when he made inquiry about his withdrawal status, he was asked once again for the verification documents. No further information on this case.

Player complained he won some money but after he asked for a withdrawal the casino refused to pay the winning because the player's ex-wife was a member. The casino told to the player they would pay him half of the winnings as a gesture of a good will and ban the ex-wife from the site. However, later the two players accounts were linked together and again the payout was refused, no more update since then, no reply.

The player had a few delayed withdrawal requests when the casino responded to her complaint. They started to sending her the winnings but we're not sure if she received all of them because the complaint remained unresolved.

In this case, the casino was in touch with the player and communicated the whole time, regarding this payment. We consider this delayed payment most likely paid. However, the player complained about receiving only $200 from the total withdrawal of $1400. The reason for this was unclear and there was no further information from the player nor the casino, so the outcome of this situation is unclear.

The player expected to be paid at least $5000 every other week after hitting a large jackpot. His complaint said it was $2500 every other week at first, then the casino lowered it to $1250 and the payments were often longer apart (monthly). The player was understandably not satisfied, as it would take more than a year for him to be fully paid. Moreover, the player couldn’t be sure the individual payments would come on time. The complaint remained unresolved.

The player was accused of braking bonus rules by playing different games that were allowed and the casino refused to pay them their winnings. The player claimed that some games were blocked for them and later on, they were able to play them so they thought they had fulfilled the wagering requirements. The casino then tried to resolve the complaint but they were not able to contact the player via phone. There is no further update available ever since.

The player requested a withdrawal via express wire transfer and then they requested another one via regular wire transfer. They both became delayed and later on, lost. The casino representative told the player someone would look into the case but ever since then, no update was provided to them. The complaint remains unresolved.

The player requested a withdrawal of $4,500 but didn't receive the payment. After the player contacted the customer support, they told them to wait a few more days. When the casino replied to this complaint, they told the player that they would get back to them soon, but that never happened. The payment never came and the case remains unresolved.

The player requested a withdrawal and the account was verified. The casino used the same rhetoric that they were missing the documents. The player said they sent them five times already and became angry because of the way that the casino responded. There is no final answer whether the player received the payment or not and the case is still unresolved.

The player requested a withdrawal but it was delayed due to an unknown reason. There's no further information available on whether the player received her winnings or not. The complaint remained unsolved.

The player requested a withdrawal of $140. The customer support representatives told them on multiple occasions that they have sent the payment to them via three different payment methods, Neteller, bank wire and check. The player still didn't receive it. The case remains unresolved.

The player requested a withdrawal of $1,000 but the payment kept delaying. They provided the complaint with an email correspondence with the casino where they gave them just one choice of payment method. The player was unable to do that as they had no access to such a bank. The casino never gave a proper response to the complaint but the last message from the casino said they will do an exception and send the payment via bitcoin in 72 hours. We consider this likely paid.

The player requested a withdrawal of $8,000 but the payment was delayed. When the player contacted the support team, he received different excuses every time. Five different agents ensured him that they received all the documents needed for verification but later on, he was asked to send them again. So he sent them for the sixth time and the finance team representative told him that he should receive his check that week. He would receive them in six payment installments. The case remains unresolved.

The player requested a withdrawal of $6,825 but the payment was extremely delayed. The support team emailed with the player back and forth about the documents for verification being received and then not being received. It was a very long process, but the player received a sum of $4,305 and was waiting to receive the rest of the money. There is no further response from the casino but we believe that the winnings were likely paid.

The player, Stuart, requested five withdrawals. He had received two of them in the amounts of $286 and $550. The customer support told him to wait a little longer because they've changed the payment method from checks to wire transfer because they no longer are sending checks to the UK. The finance department kept checking on whether he had received the payment or not so we believe the winnings were likely paid. There is no update on this case.

The player requested a withdrawal, sent documents for their account verification but 10 weeks later, they still haven't received the winnings. The casino confirmed receiving the documents but another 6 weeks passed ever since then and still, no money arrived. No other update is available and the complaint remains unresolved.

The casino removed almost $2,500 from the player's account claiming they played with mixed funds which they said wasn't true. They said the player used a $50 bonus chip back in 2015. The complaint remained unsolved.

The player made a few withdrawal requests and after a couple of months of waiting, received a payment of $4,980. The casino, later on, contacted the player and informed them that the next and last payment should've arrived soon. However, they received the previous payment with the delay, this one was likely to be paid with delay as well. There is no further update about this case.