ViperSpin Casino - general discussion (page 3)

Hi Kim, I changed the country for you to the UK (since we don't have just England there), but as Radka pointed out, you can change it anytime to any country you want 🙂

Hi Radka, I have already spoken to Adam regarding this a personal attack was done last night on our casino and this guy is one of the people that were on this post. I did send Adam full information but allowing people to slander the casino is a bit unfair.

I can assure you this player has no email with us, and if he does I'm sure he can forward it to yourself and we can have a live call and see? Allowing people to pay for negative reviews on casinos to "damage" reputation is a bit unfair I'm sure you can agree with me on that.

Please refer to the email sent to Adam with full documentation, and this was at the exact same time as I know you have rejected their reviews so I can't see how this person is allowed to slander.

Thanks.

Hello ViperSpin,

we are aware of the situation - thank you. Daniel is about to get in touch with the Twitter profile to get more details about the whole action. In the meantime, we will reject all associated and ill-motivated user reviews. babu2315's included.

As yu can see, every time any player accuses any casino of "being a scam", we encourage the player to submit the complaint, so the real problem can be detected and investigated. Well, no wonder there is still no submitted complaint from this player so far.

It is all very well talking negative with the bad casinos . Who is having good experiences with other casinos. I like wild card city or the old joke casino as they do payout. There customer service. Is well below average

Who even are you? You do not play on our casino, and you continue to mention other casinos.

ViperSpin doesn't accept players from the UK so I don't really understand how you can have any experience with them.

i have not mentioned Viper casino as i know nothing about them. Yes i talk of others if they are good or bad

Then allow me to say that you chose quite an incorrect thread to post, how did you find it I wonder?

Would be nice if you could post other information accordingly, just find the proper casino thread, and share your experiences.

This one is for Wild Card City for instance. As I can see this one also does not accept players from the UK.

Stay away from Viperspins they will not pay you out and just close your account

They are scammers

Hi Lecsus04, what is your account email so I can please chase this up for you?

endoftheworld8486@gmail.com

you guys have deleted my account and $64000 is gone

Removed for users privacy.

Thats not true

You have locked me out of my account and all my emails go nowhere

How much money does it say i have in my account?

Hi Drew, please understand your account hasn't been ever closed. Make a case with Guru resolution to assist you in resolving this but this makes no sense sorry.

Your account has never been closed either..... support@viperspin.com is our email which you know as you have emailed us 13 times today requesting bonuses. And won nothing off those bonuses?

OK just lodged a case

Hi Drew, we have also emailed you. As mentioned you have emailed our email support over 10+ times today so I know it is received, please reply to that so we can assist your case because your account is definitely open, you can definitely contact us as you have multiple times today...

So your saying Ive gambled all my profit of the 64 000 i won?

Also i tried to withdraw and you wouldnt let me please show me

I still cant log in

Your emails literally have you admitting to losing it, please see the red Drew. You were logged in 5 hours ago...... and emailed our support prior to that for a bonus.. Have been playing a lot recently since you lost your funds due to gambling it. Countless further bonuses have been added and overall you seem pretty happy judging by the emails?

And our accounting trying to speed up a withdrawal, over 9 days ago... But you cancelled it and then said you'd re-do it which you didn't do.

I understand you may be frustrated or upset that you have spent the funds, but overall we have been extremely good to you with over $50,000 in bonuses, you have withdrawn $65,954.73 AUD, and we have risen your limits on withdrawals.

what is your direct email address

support@viperspin.com as you know, because you have emailed it 10 times today as shown above. We have also emailed you to try to assist whatever questions you have, but I do think it's best Guru gets involved and tries to help you because I am really not sure what we can do at this point.

info@viperspin.com also will go to the same inbox.