Landgraf19942 years ago
In the top-right corner of your complaint, you have a timer that shows how much time each party has to respond. This means our team still has a few days to get back to you.
Unfortunately, our team can’t respond to every player immediately after the casino replies or whenever a player would like, because we have a large number of complaints compared to the number of available resolvers. So you’ll need to be patient and wait for the team to respond.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
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