Vegasino Casino - general discussion (page 21)

Hi, I made three withdrawals of €500, the first €500 on January 19th, another €500 on January 20th, and the last €500 on January 21st, but I still haven't received anything! As of today, January 25th, it's been 4 business days since my first withdrawal, but they haven't arrived! I've read many Vegasino reviews, and many are complaining... I wanted to know if this money will ever arrive or if I'm wasting my time! What should I do? I withdrew via bank transfer, and my account isn't currently requiring document verification.

Did you finally receive the withdrawals? Let us know, thanks.

Hello, I saw the player reviews and I understand your concern.

let me put it this way: if there are no problems found, including breached rules or any other matter that would result in voiding the winnings, the casino pays. However, the withdrawals are not very smooth.

May I know whether those or some of those withdrawal requests were approved already?

Hi, no withdrawals have been approved yet. It's already been 5 business days (7 including the weekend)... absurd!

Today is the 6th business day and no withdrawals have been paid! Can you please help me and report this? I'm very concerned.

Hello, please be patient. Sadly, it is too soon for us to step in. Unless the casino says otherwise, I would consider it a very unfortunate delay. I know it is not very assuring, but patience is the key here.

We can stay in touch, of course; if the casino fails to pay out within the next week, my colleagues may act.

Hang in there, please.

Good evening, Casino Guru. I hope you can help me. I won around €6,000 on Vegas and I'm waiting for my first withdrawals of €500 and €200. I've been in the verification process for about 13 days. I hope you can help. I waited a long time to trust this casino, but I was wrong. Please help.

I've been waiting for my blood sample for 13 days. Please help me.

I'm sorry, but you won't receive anything. This casino is a scam from a fraudulent site. Except for a few lucky cases, they don't pay out. I've been waiting for a week now, but nothing! There are people who wait for months, but nothing. Unfortunately, it's designed to make you win initially, then lose everything, deposit again, and then withdraw, and they don't arrive. I've seen a few people withdraw, all of them for very small amounts.

To wait this long for verification is really frustrating, right?

What is the reason for the delay, though? Do you know?

Our complaint team has already replied to your complaint, so hopefully there will be some movement soon.

Please answer some additional questions whenever possible.

Try to be more positive; your complaint is still waiting to get to the point where our team can intervene.

I don't understand why you have to wait two weeks to report a withdrawal when any online casino takes 3-7 days maximum! Today is the 7th business day and still nothing...

We have to wait 14 days before we can intervene in any complaint. It is according to our guidelines, and we make no difference, you know.

Hopefully you'll get your money before this timeframe passes, though.

Today is day 13 and I still haven't received any payments! I made my first withdrawal on January 19th for €500, the second on January 20th for €500, and the third on January 21st for €500! Can you still report it?

Hello, I understand it's frustrating.

Yet, we do not actually report things here. Instead, our colleagues from the Resolution Center try to resolve the matter with the casino when the time comes. As you can see in the complaint, it is now your turn, because the time frame Romi mentioned earlier has passed. We are aware of that, don't you worry.

Kindly get back and update Karla; you can do so here 👈

She's ready to get involved.

Done!

I replied, but Karla still hasn't approved the message! It's been 16 days since the first withdrawal, and still nothing! No withdrawals received! But I'd really like to know if this casino has ever processed withdrawals over €100 from winnings, not deposits... because I have some doubts at this point...

Day number 16, still no trace of any of my blood draws

Please watch the timer on the complaint. Our team has to go through hundreds of complaints every day, so unfortunately it is really impossible to check every complaint each day.

Day 18: Still no withdrawals received from vegasino and the complaint is still being accepted by cssinoguru… fantastic…