Vegasino Casino - general discussion (page 16)

Good news to start the week. ☘️☘️

How long did it take?🙂

Good morning. So I'll update you on the status of the payments. I made the first withdrawal on June 2nd on the credit card and the €800 arrived after about 4 days. Instead on June 3rd, 4th and 5th I requested 3 withdrawals via IBAN always for €800 and the requests are pending. I've spoken to the live chat twice and written 3 emails (I wrote the third email this morning to which I'm still waiting for a response) they say that everything went well but they have too many requests to be patient. The fact is that tomorrow it's 14 days and I'll open a complaint. I still have to take out more than €7000 and I don't intend to play them again. My account is verified and it wasn't a bonus balance. I'll take my money down to the last euro.

The first 1500€ took 9 working days, the remaining 1000€, 6 working days

Good determination indeed. Of course, if these winnings belong to you, you have to receive them. Right?

Feel free to submit your complaint at any time, and our team will do everything possible to help you out.

Couldn't you change the withdrawal method, though?

You know, if you had a good experience with the credit card. What do you say about that, or is it now too late to do so? 🤔

Could be better. Right?

How are you going to rate this casino now, and will you still play there?

If you wish to write more about your experience, here's the link for you as well. 😉

Good morning, it seems like a mess reads what we write here 😅. This morning 2 out of 3 transfers arrived, so good. I have already requested an additional withdrawal on my credit card. Thanks in the meantime. I will keep you updated.

They could comply with the 3 working days they say, which I have seen they NEVER do.

I will never play at this casino again.

thank you

I only get a payout every 5-6 days, with a lot of luck. I've only received €1,000 of €5,300.

It's probably understandable on your part, but you need to realize that in many places it would be possible and they wouldn't meet that timeframe. Some casinos advertise fast withdrawals and in the end you wait, for example, a week. But it can depend on many things, so you need to take that into account as well.

Good luck elsewhere.😉

Are you still waiting for the next withdrawals? Well, it's not the best and most convenient, but the important thing is that you get the money. Although the process could definitely be faster, I would say.

Please keep us updated on how it goes.

Yes, I've been waiting for the next €500 since Friday. Yes, I'll keep you posted until the end. Until I get everything.

Great! I will wait for more good news from you then. 😉

Thanks!

I believe that money will be send to you as soon as possible. 🙂

It's been 10 days since I received my last payout of €500, and none of the three payouts are currently being processed. Absolutely outrageous. Of €5,300, only €1,000 was paid out in four weeks. It's insane.

I'm going to get my legal protection today.

Hello FloA,

I agree it is hard to bear such behavior. Perhaps you could let us know how legal protection can help resolve such delays. I guess others would appreciate any reasonable options.

Thank you and hold on!

Will try it through their licensor.

i've been waiting for a withdrawal since 16-06-2025. so far it hasn't gone beyond point 2. the chat messages are always the same, the employees almost all have the same photo. only the name changes. the email messages are automated with the same things written. i'm afraid i won't get my money. they're clear in the terms and conditions: up to 3 working days" it's been 5 days and so far nothing. What can I do? File a criminal complaint? I need 500 euros. I'm vip level 2

they told me the same thing. i've had the same problem since the 16th and nothing. the answers are all the same. It's 500 euros. Do you think I'll be able to get that money?

Hey, we give casinos 14 days to pay out a player. I see that several players are in the same situation.

However, was it necessary for you to send any documents to the casino? Did you play with the bonus or not? 

You will have to be patient and if nothing happens we will try to help you. 

So try to hang in there.

Point of view. A total of €1,000 of €5,300 was paid out in four weeks. However, the last payout was 12 days ago! They always write the same thing, but they don't pay out anything.