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Vegasino Casino - general discussion (page 15)

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raquelrebelo4
10 months ago
ptus

Did you receive it and did everything go well? I have 390 euros on hold!

Automatic translation:
10 months ago
deus

I deposited a few weeks ago and won €250, which I cashed out three days later. This Tuesday I won €5,300 and only then did I notice that there is a withdrawal limit of €500 per day. This led me to do some research and see how many people are having problems with withdrawals. I now have three withdrawals of €500 each pending, and I have been waiting for five days and still haven't received anything. I will do EVERYTHING to get this money; I will neither gamble it away nor give it up, even if I have to bring my lawyer along. I'm giving Vegasino a few more days to see what happens. I will give you regular updates on whether and how I receive the payouts. I have everything documented and taken screenshots. I have not used any bonuses or anything like that; it is all withdrawable money!

07.06.2025

Automatic translation:
legapt
10 months ago
ptus

I sent a message every day after the 3 working days. I don't know if it did much good, but on the 9th working day I received the 1500€. I believe it will be the same with you. Insist every day

Automatic translation:
10 months ago
ptus

Did you receive it and did everything go well? I have 390 euros on hold!

Automatic translation:
10 months ago

Would you like to tell us more about your situation, perhaps?

Maybe we could help.

10 months ago
deus

I deposited a few weeks ago and won €250, which I cashed out three days later. This Tuesday I won €5,300 and only then did I notice that there is a withdrawal limit of €500 per day. This led me to do some research and see how many people are having problems with withdrawals. I now have three withdrawals of €500 each pending, and I have been waiting for five days and still haven't received anything. I will do EVERYTHING to get this money; I will neither gamble it away nor give it up, even if I have to bring my lawyer along. I'm giving Vegasino a few more days to see what happens. I will give you regular updates on whether and how I receive the payouts. I have everything documented and taken screenshots. I have not used any bonuses or anything like that; it is all withdrawable money!

07.06.2025

Automatic translation:
10 months ago

Yeah, you can see the withdrawal limits also in the review of the casino on our website:

file

Surely keep us informed about how it goes, and we will be here ready to help if you need it.

Have they explained the situation to you at all?

Edited
10 months ago
deus

Thank you!

As I said, I will update everything here.

I haven't contacted Vegasino yet, no. Because it's the weekend. And according to other customers, there's no point in contacting support anyway.

Automatic translation:
Romi
10 months ago
deus

Today, June 9, 2025, the first 500€ of 5300€ arrived.

Let’s see further.

Automatic translation:
Romi
10 months ago
ptus

Hello I have 365 € pending since 06 /06 2025

in vegasino.

Automatic translation:
10 months ago
deus

Today, June 9, 2025, the first 500€ of 5300€ arrived.

Let’s see further.

Automatic translation:
10 months ago

That is good to know. I hope it'll continue to come. Right?

Let us know, for sure.

10 months ago
ptus

Hello I have 365 € pending since 06 /06 2025

in vegasino.

Automatic translation:
10 months ago

In what state is your account? Is it fully verified?

Let us know more details, please, so we can understand what is happening.

Romi
10 months ago
ptus

It says it doesn't need checking.

The survey is under review.

Support says it's normal that if they need any data they ask for it by email.

Automatic translation:
Romi
10 months ago
ptus

The vegasino 365 euros payment fell through today. Thank you!

Automatic translation:
legapt
10 months ago

Hey. That is great.

Would you like to review the casino? Here's the link for you.

How would you describe the whole experience there?

FloA
10 months ago
deus

Update:

The last payout was approved on June 5, 2025. Now, seven days have passed, and unfortunately, nothing has happened. Three payouts of €500 each have been pending since June 4.

Automatic translation:
FloA
10 months ago

Well, I'm sorry the casino is unable to stand for their promises. I wish all players were served as quickly as possible. It is good to know that the casino pays, but the time frame could be improved.

10 months ago
deus

I contacted Vegasino yesterday and they said that so many people are cashing out at the same time, which could cause delays. In my opinion, it's simply a tactic to avoid paying.

Automatic translation:
FloA
10 months ago

In my opinion it is not an ordinary delay tactic. I've been thinking about this a lot, and from a financial standpoint, the chances of players losing money aren't that appealing when compared to all the negative comments, complaints, and reviews in the entire online world; it's simply not worth it. In this business, it is nearly impossible to regain lost trust.

I would say they are understaffed (vacations or terminated contracts) and poorly organized. It is, of course, only my opinion, and I respect yours.

10 months ago
deus

So how do other casinos manage to pay out funds within minutes? I've played on at least 10 different platforms and never had such problems. Be that as it may, today another €500 was paid out after a while. I'm still €4,300 short.

Automatic translation:
FloA
9 months ago

The other casinos may be better organized, employ more staff, or have a greater number of payment provider partners. Tons of combinations. I understand that the main objective is to ensure payouts are made according to the rules.

This forum si full of delayed payments situations; it it is not that uncommon as one may think. 🙁

Edited
9 months ago
ptus

Good morning. I've already received all the money. Thank you very much

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