Vave Casino - general discussion (page 3)

They are manipulators, and they distort reality. They want to make you believe that the problem is yours when they are stealing your money right in front of your face... they are scammers, thieves, and harassers... the lowest of the low in any society.

Can I also ask what made them tell you to create multiple email addresses? That doesn't seem like a normal thing to do.

As for the whole situation, try not to give up until it's over. If the casino doesn't try to resolve the complaint and we are on your side, it will get black points. This is also important so that other players can see it.  

And since it's your money, I wouldn't give up yet.

I have no idea. I told them to write to my email, and they refused. I told them to stop writing to me, and they refused and kept doing it. I told them I was going to report them for harassment, and they didn't care either. It's like they start from the beginning every time, asking for a screenshot of the deposit when I gave it to them the first time. My account has been verified for a long time. I realized at the beginning they weren't going to give me the money, because days went by, and they told me, "No, it has to take more time." I asked them, "But why?" And they didn't answer me at all. I didn't place any bets; I played a few games on the slots and withdrew the money, I lost a little money. Nothing strange happened or did anything strange. I think they're just going to keep the money. They've never given me any rational or sensible answers.

They keep telling me the same thing: to give them a receipt for the deposit... when I gave it to them the first time... and to write to them from the email they forced me to use, when I warned them I was going to report them for harassment...

They don't care what you say, it's like talking to a wall, they try to turn it around to make you see that it's your problem, they are manipulators who distort reality... I hope that nobody puts a single euro on their page... I give up my money, because they are liars and deny the reality of what happened, they don't care about lying, harassing, stealing... but I really hope that nobody puts their money in a betting house that shouldn't exist...

So try sending it to them again. Did you ask if there was anything specifically wrong with the receipt you sent them the first time? If the casino has a problem, that's probably why they're asking for it again. I would try to find out why they are requesting it, because if it turns out to be a simple issue that could have been resolved relatively quickly, you'll probably just be annoyed. Try inquiring and let me know what they say.

But do they have it in the message thread?... and they themselves responded, fine thank you... and they didn't do anything... they went to the email they forced me to use, and they asked me again the same way... I told them not to write to me there anymore, that I'm going to report them... and they've done it 20 times... no, I know, but that's a crime in any penal code... no way, it's their strategy to bore you...

You can't withdraw money without verification, so if you don't complete it, tough luck.

That's why I'm trying to find out what the casino told you and whether they told you anything at all when you asked what happened to the document you sent them but they didn't accept.

Let's try to focus on that.

I verified my account a long time ago, and you can save yourself that bad luck, they stole 150 euros from me... I'm giving up on the money... Your pressure is usually zero... You support thieves... What does it matter to them if you lower your grade by a few tenths?... I prefer to contact the police... You live off companies that are normally gangsters... Don't bother responding... Goodbye...

I am trying to help you and find out more about the situation.

That is why I am asking questions. 

You keep repeating the same thing over and over again and not answering my questions. 

If you say that we support gangsters, then you are basically doing the same thing when you give up your money. How else should we decide if not on the basis of a completed complaint? 

A little reflection wouldn't hurt.🤷‍♂️

Just because you verified yourself a long time ago doesn't mean the casino can't ask you for some documents. I don't say that every casino process is correct and if they reject something and you don't know anything about it, then it can't be like that. But instead of focusing specifically on verification, you're telling me all sorts of things, and in the end, I don't learn anything.

Try reading my previous post again and answer me whether the casino said anything about the document you sent and why it didn't accept it.

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