Uptown Aces Casino - general discussion (page 3)

Hello,this can be closed.I got my winnings finally from them.alll is fine now

Hi there - thanks.

So are you moving on? Or staying maybe?

I submit my documents, I submit them again, I take new updated photos of documents... I speak to them, they say they'll process, may take 3-5 business days... then..I repeat the process. Literally.

Claiming they can't read documents in order to process my withdrawal. False.

Claiming they weren't received. False.

Request The documents again... shocker..

Any one have issues with UPTOWN ACES

Hello,

I moved your post here, so you can see what other payers were/are dealing with, just check the thread.

Well, I know you are not going to like that, but I would try to cooperate with the casino. Are you sure that the documents were sent correctly?

The thing is that we allow casinos 14 full days to finish KYC and send the money - until we step in.

Well well well... forwarded to the data team for the further check!

Thank you for keeping us posted!

May I ask you to provide all relevant data to our data team as well?

Use the contact us feature:

Can be found under each casino review - the overview tab

Thank you!

Just closed my account. They took $4300 from me they lost me a very loyal player!

For all who are concerned, the complaint can be found here.

The complaint stays unresolved:

"I have tried to contact the casino repeatedly but had no success. I'm afraid there is not much that can be achieved without cooperation from its side."

I love this casino, the games and good customer communication, I totally recommend it since I had a great experience

Happy to see you have not encountered any unfair terms and rules.

For how long have you been playing there? 🙂

Give it some time. After you start winning too much you will have an issue.

Hi

Can you withdraw casino winnings into your coinbase wallet.

I'm from South Africa, I want to withdraw my winnings from Uptown Aces Casino via Bitcoin method. I have no knowledge of it going of the wallets. What is the best crypto that I can use to withdraw winnings.

Can I withdraw my winnings into my Coinbase wallet.

Hi.

I would ask the casino whether the Coinbase is available to you. That's the most direct way to get the answer.

When it comes to crypto, you should do some personal search. But again, check which cryptocurrencies are available for withdrawal first.

Thank you

No problem. 🙂

Did you get your answers? Other players may find those details handy, so let us know if you can.