Uptown Aces Casino - general discussion (page 3)

Hello,this can be closed.I got my winnings finally from them.alll is fine now

Hi there - thanks.

So are you moving on? Or staying maybe?

I submit my documents, I submit them again, I take new updated photos of documents... I speak to them, they say they'll process, may take 3-5 business days... then..I repeat the process. Literally.

Claiming they can't read documents in order to process my withdrawal. False.

Claiming they weren't received. False.

Request The documents again... shocker..

Any one have issues with UPTOWN ACES

Hello,

I moved your post here, so you can see what other payers were/are dealing with, just check the thread.

Well, I know you are not going to like that, but I would try to cooperate with the casino. Are you sure that the documents were sent correctly?

The thing is that we allow casinos 14 full days to finish KYC and send the money - until we step in.

Well well well... forwarded to the data team for the further check!

Thank you for keeping us posted!

May I ask you to provide all relevant data to our data team as well?

Use the contact us feature:

Can be found under each casino review - the overview tab

Thank you!

Just closed my account. They took $4300 from me they lost me a very loyal player!

For all who are concerned, the complaint can be found here.

The complaint stays unresolved:

"I have tried to contact the casino repeatedly but had no success. I'm afraid there is not much that can be achieved without cooperation from its side."

I love this casino, the games and good customer communication, I totally recommend it since I had a great experience

Happy to see you have not encountered any unfair terms and rules.

For how long have you been playing there? 🙂

Give it some time. After you start winning too much you will have an issue.

Hi

Can you withdraw casino winnings into your coinbase wallet.

I'm from South Africa, I want to withdraw my winnings from Uptown Aces Casino via Bitcoin method. I have no knowledge of it going of the wallets. What is the best crypto that I can use to withdraw winnings.

Can I withdraw my winnings into my Coinbase wallet.

Hi.

I would ask the casino whether the Coinbase is available to you. That's the most direct way to get the answer.

When it comes to crypto, you should do some personal search. But again, check which cryptocurrencies are available for withdrawal first.

Thank you

No problem. 🙂

Did you get your answers? Other players may find those details handy, so let us know if you can.

a casino that lets you withdraw bitcoin off a debit card deposit is ultra awesome.  

uptown aces does

Sure this is not the only site with this feature, still very handy!

How about fees or the conversion rate? Could you provide a few details on how it works in Uptown Aces?

Thanks for considering. 😉

no fees dollar for dollar. if your withdraw is approved you can choose bitcoin no matter what the deposit method was. because uptown was my 1st payout casino i thought that was the norm. so i had to find out the hard way at almost everywhere else. Ozwin does that too same as uptown. those only 2 i know of. but ozwin banned me. coincidentally after i said all those good things in review about them not banning me lol. i should update that. uptown banned me then rescinded and let me back in. they haven’t regretted it either. in general win all the time with both of them. and their withdrawal s are under a week.

So as long as everything suits you, you are satisfied and everything is as it should be, then I am also glad that you are thriving here. I see you had quite a turbulent time with these casinos and I hope it's behind you. I think casinos should value loyal players, because there are not many of them. 

Also, thanks for describing the withdrawal situation and therefore you would only have fees if you were withdrawing to a different currency than you deposited. But that's quite logical of course. 

It's nice that they have this option for players and you can withdraw differently than you deposited. 

I hope you will continue to do well here.  

thanks sir. ain’t that the truth. this week is no different. i got uptown aces saying they show that i was playing from a different location other than the registered location on my account. as if i was playing in china or antarctica. i hope this is a very small bump in the road. massive payout. i’ll update the result. i’m also going thru it with sunrise again lol. i’m telling you they pull out the kitchen sink. i thought i’ve seen it all but they find a way to pull new rabbits out of the hat. i’ll update that one on their thread. oh by the way where i was playing and where i won was at my house. the registered home address on my account. lol