Rated by 179 users
In this review, Uptown Aces Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Uptown Aces Casino scored Low Safety Index of 4.9, implying a deficiency in fairness and safety as per our evaluation standards. Take a look at our full Uptown Aces Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Uptown Aces Casino review, we carefully went through and inspected the Terms and Conditions of Uptown Aces Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Uptown Aces Casino is a very big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with an average total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include Uptown Aces Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Uptown Aces Casino having a Safety Index of 4.9, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
Note: As far as we are concerned, Uptown Aces Casino is related to 6 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Uptown Aces Casino.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Uptown Aces Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 9 complaints directly about this casino in our database, as well as 34 complaints about other casinos related to it. Because of these complaints, we've given this casino 20,870 black points in total, out of which 18,375 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 179 user reviews given to Uptown Aces Casino, it has a Good User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Uptown Aces Casino is owned by Deckmedia N.V. and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Uptown Aces Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Uptown Aces Casino accepts deposits via 14 payment methods. This includes: PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Neosurf, American Express, Bitcoin, Western Union, Bank wire, eZeeWallet, Litecoin, Discover, Interac, Bitcoin Cash.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| USD 5,000 per week | No win limit |
| USD 20,000 per month | |
| Withdrawal limit also applies to progressive jackpot wins! |
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Uptown Aces Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Uptown Aces Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Uptown Aces Casino to be good.
Uptown Aces Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Other games.
Games from 2 casino game providers are available. This includes Realtime Gaming, SpinLogic Gaming.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 6 bonuses from Uptown Aces Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Uptown Aces Casino bonuses page.
Browse all bonuses offered by Uptown Aces Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Uptown Aces Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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