Tangiers Casino - general discussion (page 2)

Hi, thanks for the reply.

I can't imagine that 3 online casinos, all at the same time, have been doing maintenance for more than 3 days now.

I can play any slot as long as I don't sign up...... weird right? LG

Hello,

did you write three casinos? Well, I was referring to the Tangiers only.

Can you share the print screen with the maintenance "error", please?

My account also said down for maintance when i tried to log in when it was closed.

Hello, as requested the print screens. I made them from all 3 casinos, namely from TANGIER, from LUCKY DRAW and from WINNERAMA. lg

Hello Hehe0505 , when did this happen to you and have you heard from the casino again? LG

Hello sir, it happend about 3 weeks ago, i was only told my account was closed due to "inconsitencies" without getting any more explenations, no not yet unfortunatly

Hello and thank you.

Can you kindly copy and paste the red text to the post directly so it can be translated?

Anyway, I asked the casino via my affiliate colleague to keep an eye on this thread to read more about the "maintenance" issue.

Hi. this is the red text copied today from Tangier's casino site.

"Tangiers Casino is currently undergoing maintenance. We are constantly working to improve our services for you. Please be patient, it will be back online shortly."

What is to be done now?

Are they contacting the casinos now?

Maybe they'll get answers. lg

Hello and thank you.

Seems like a standard maintenance note to me.

Well, as I wrote  I asked the casino via my affiliate colleague to keep an eye on this thread to read more about the "maintenance" issue. they said they will investigate. But I'm not sure if we will receive some sort of an update here on the forum. 🤔

Hello, hello, hello, doesn't it strike you as odd when 3 casinos are doing maintenance for tens of days (now 1 week) and wouldn't it be easiest for you to try and see if you can get access to any of the 3 casinos or not "Maintenance work" can also be carried out. I think that would be more meaningful than any observations. I'm curious what they say about my proposal. lg

Well,

I can still access the casino though I did not try to create an account.

Not sure what I can say more, we reported it to the casino - at least to Tangiers representative. 🤔

Hello, are we even talking about the same casino? They always write Tanger, but it says Tangiers Casino.

Can't or don't want to understand me. By access I meant registration.

I can also access the casinos but when I login my account !!! wants (with username and password), then the text comes with the maintenance work. This means: I CANNOT DEPOSIT ANYTHING and therefore CANNOT request a PAYOUT and this at all 3 casinos, as already described in detail above.

One of the guiding principles of Tangiers Casino & Co:

customer satisfaction

Our customers' satisfaction is our top priority, that's why we offer 24/7 24/7 support via LiveHelp. Our support staff is available to answer any questions you may have.

This is their review of Tangiers Casino:

"We have thoroughly reviewed Tangiers Casino and have given this casino a very good reputation rating. This means that we have a great casino to play at with confidence."

With their rating they are clearly recommending a game, but they also have a responsibility towards many people who rely on their ratings, including myself.

Is that all they can do now??? try to access the website???

With such a good reputation, I believe one is obliged to get to the bottom of such methods and revise them if necessary.

I'm curious what's going to happen next

lg

Hello,

There was no "Tanger" earlier before you posted your last post, hence I'm convinced it's just an auto-translate issue.

To make sure I pasted my reply to Google Translate and guess what, it translates Tangiers as "Tanger" 😀

I just want to make sure, we understand each other, this thread is about The Tangiers Casino, is this the casino you are writing about, please? Is this correct?

If so, I repeat that I reached out to the casino's representative through my colleagues and let them know about this issue. It seemed like they were not aware of any problems though.

Kindly note, that we are not responsible for any technical issues experienced on the third party's websites and I'm not the casino's technical support employee. 🙂 I hope this is obvious.

I try to help you out, but I'm out of options now.

I asked my colleague to register on the site, he did, and also he was able to log in and deposit:

Note that the country is set to Austria.

I'm sorry but it seems ok to me.

Hello Radka, thank you for your effort.

I don't think it makes sense to invest any more energy here.

All I can say is stay away from these casinos.

Many thanks and have a nice time.

Hello Feelgoo,

I'd truly love to find out what's causing the trouble, but I have no other suggestions.

Well, aside from that this one:

Would you kindly agree that I will forward your email address (the one used for the forum registration) to the casino representative, please? They can check your account at least or get in touch with you, at least I hope they would.

I have no other ideas 🤔

Hello Radka,

that is a good suggestion. It would be very nice of you if you forwarded this. Maybe it'll do something.

Thanks for your effort,

feel good

Hello Feelgoo,

I just forwarded your email to the casino. My colleague also received information, that in case of need, players are free to use the email: support@tangierscasino.com to get it sorted.

Maybe it will be solved after all! 🙂

Kindly let me know how it goes and stay well.

Hello,

if you're still getting the same error, or just can't access your account, kindly use this email address to contact the casino:

support@tangierscasino.com 

Hello Radka, yes thank you I will keep you up to date. LG feel good