Tangiers Casino - general discussion

If you want to discuss anything related to Tangiers Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Someone here who has experience with this casino and its withdrawl process?

It has now been 3 days sinne my resursteamet and yet no confirmation. I get that they say that processing a withdraw can take up to 5 business days, but it doesnt make any sense to be that slow if your main goal is to be a good casino.

yes, I got 120€ In total by the 25 no deposit and mini deposit of 10€. Maby that has to do with them milking the time to try get me to reverse the money. I Aint supid, eventho I think this behavior from the casino kinda is 😂

Do you already have your account verified in the casino?

Everything worked out and my withdraw was completed today!

Thank you for good news! Have they told you why it took quite some time, maybe?

Live chat is available 24 hours a day at Tangiers. So it can be updated.

Hello and thank you for this update.

I forwarded it to our Data Team, so we will check it and adjust the information accordingly.

Much appreciated. 👍

Did you find their live chat helpful, I wonder?

Ok Live chat suddenly disappears, Customer support email not responding and the withdrawal page not popping up after verification is complete.

Hello,

it does not sound very good. You've received notification that the verification has been completed, right?

Have you tried to access the site via a different browser/device? I would also recommend erasing all cookies and trying the incognito mode.

Let me know if any of it helped.

i verified my account with handheld id and was told the verification process would be done 3 days ago and then my withdrawl would be Done. I have not got my withdrawl and i have sent several emails the last days and no response, i am getting worried.

Hello,

just a few questions if I may.

Are you sure that no document is missing, please? Is the verification completed now?

In what status is your withdrawal?

This casino has a very good reputation, so I'd assume that you should wait a bit. Kindly note that we allowed casinos 14 full days to complete verification and fulfill the payout.

Hello Thank you, i have waited for about 20 days, i was fully verified, with all Documents sent in. They stopped comunicating with me one week ago, my verification process i was told would be completed 3 days ago. I do not know since the account is disabled

I have sent mails to theyre security, accounting and support since last friday, with no response regarding my withdrawl at all.

In this case, I think it's the right time for the complaint. Seems like it would need some explanation from the casino, so allow us to step in.

I think that you've waited long enough.

Thank you, i have still not heard anything back from the casino

So let's hope we will be able to find some answers through the complaint.

Kindly wait for an update.

Hello, I made a profit of around €65o -700 from the 25 free spins at Tangier Casino. This was reduced to approx. 28.00 as an amount to be paid out.

I wanted a little more and played it up to around €120 and then didn't gamble away half of it again. My last balance was about 63€. The next day when I wanted to make a deposit of €10 to claim my winnings, I could no longer log in, nor was the live chat available. The following message appears when you register

Tangiers Casino is currently undergoing maintenance. We are constantly working to improve our services for you. Please be patient, it will be re-enabled shortly."

and that for 1 1/2 days.

To my amazement, not only at Tangier, but also at Winnerama and Lucky Draw. (I know that the 3 belong together).

That means I'm dependent on support, but there's no answer from there. So I'm cut off from all communication.

Is to believe the in and of itself good reputation because of the few mosquito companions. I don't see the advantage for the casino since I haven't even invested anything yet.

I'm excited for your answers. bye and baba

Hello, do any of you have problems with TANGIERS CASINO???

I can no longer log into my account. Suddenly there is no live chat anymore.

"Maintenance work" for almost 2 days

Kazakhstan in the block

Hello,

I think that it would be best to wait a bit. I understand that this is annoying but maintenance is necessary from time to time.

Anyway, I'll ask my colleagues whether is possible to learn when the maintenance ends.