SupaBet Casino - general discussion (page 9)

Hi, in some cases that might be true, and in others it might not. Just because a casino has a license doesn't mean anything about how it pays out players. 

Anyway, let’s focus now on the three withdrawals you have there, and I hope you’ll manage to get them somehow. Since you just submitted them, and it was the weekend, be patient and we’ll see what happens. Based on what other players have written, it might take a while, but most of them do end up getting their money.

Let me know if you have any updates. 

I have just received the withdrawal of 800€ that I requested on March 13, 2026 today. Currently, there are still two withdrawals being processed: 800€ from March 14, 2026, and 800€ from March 15, 2026. Today, I also made another withdrawal of 700€.

I have to say that the first withdrawal was completed relatively quickly.

I believe smaller amounts are paid out quickly.

Well, you see, it didn't take long, and now I'm confident the other withdrawals will be the same. If anything changes, I'd appreciate it if you'd let me know.

Delay in payment of withdrawal...

So far I haven't received my winnings.

Okay, I see you're having trouble making a withdrawal at this casino. How long is the delay? Is this your first withdrawal from this casino? Did you send the casino any documents for verification, or was that not required?

I'll wait for your reply.🙂

The account is verified and it's my first withdrawal. I see a lot of people here complaining about this casino. I think I'm a victim too.

It's great that you're verified. So how long are you waiting for your money? 

More than 3 days

Sure. Please try waiting a little longer and we will see how it will be with your money.

We give casinos 14 days to pay and if they fail to do so, we will be here to assist.

If you are verified, I think we just have to be patient now.

Unfortunately, after successfully completing the verification process, my account was closed without any explanation. They do not respond to my emails, and the live chat support is unable to help either. They have stolen €2,000 from me.

Hmm, if you successfully completed the verification process, the last thing I’d expect is for them to close your account. Is there anything you think might have caused this? From what you’re saying, the casino isn’t responding at all, which doesn’t help the situation since we’d both probably like to know why this happened and why they took your money. 

However, I also noticed that you filed a complaint, which is definitely a good thing, and we’ll try to assist you with your situation. I believe it will all be cleared up.

Hello, I also received a payment of €800 on June 7th, 2026, and I keep getting told there are delays and always the same answer. Please help me.

Hello, just to confirm, have you received the money requested on June 7th or not? The English version of the post is probably not very accurate. Thanks.

No, I did not receive any money!

What happens next?

Well, we give casinos 14 days to process withdrawals, and if they don’t, we try to help players resolve their issues.

So I’d wait a little longer to see if the casino sends the money, and if not, I’d proceed with a complaint.

Did the casino ask you for anything?

they pay honestly one day i won 500€ the next day i had the money

Great. And which payment method did you use when the withdrawal was processed so quickly?🙂

Do you have also something else what is good in this casino?

withdraw to card

So I hit a Grand Jackpot at this casino—a once-in-a-lifetime prize. I completed the bonus rollover, following all the rules to the letter. It showed "rollover cleared," and to my astonishment, I received 40,000 euros, but they withdrew 25,000 euros out of nowhere, claiming it was the maximum bonus payout.. After the rollover had already ended, they withdrew 25,000 euros just like that, out of nowhere, as if it were no big deal. We went to the chat, the VIP department, or whatever it’s called, and they didn’t clarify anything—it’s all a huge scam against the players. We really need to stand together; whoever wins the jackpot should never have it taken away—that’s a basic rule of international fair play, and it’s a disgraceshame on Playtech Gaming and Anjoan Gaming as well—after this, I don’t believe a word they say. As far as I’m concerned, they should have their license revoked; they lack both the integrity and the capability to operate in an honest market.