Stakes Casino - general discussion (page 2)

We cannot wait any longer.

Create an account with a new email address.

If that freezes my account, I will file a lawsuit.

It appears the reply button was not very helpful. I guess there is not much we can do for you right now. If you think otherwise, please correct me, of course.

Dear Sir,

Do you have study my request ? Since more one year ?

Sincerely

Hi, what request are you talking about? Could you say a bit more please?

Th request its for stakes casino and its confidential but stakes no respond me since long time.

I wait a respond from stakes casino in this forum, i wait stakes writes yes or not.

Its impossible i explain in this forum because its not good for thé bizness of stakes casino.

Sincerely

Oh, if they didn't address it for a year then, do you think they will now? Can't you at least say briefly what has happened? Your experience might be good for other players, but if you don't want to discuss it, I won't push you.🙂

I sent an email to Matej 48 hours ago, do you have an email address because talking about something so legally sensitive could compromise the activity or reputation of Stakes and other casinos in the same group like Azurcasino.

For your information one casino refund me for répear violations operating and financial 24000 euros After 5 years. Yes casino Can résolve problème all thé Time. Its just necessary activated thé good law or the good partner....

I see, then it's probably best to wait until things get moving and resolved or you'll have a result. I believe that then it will not be a problem to express what has happened.

It is not necessary to send me an email, because here on the forum it is more about letting the players know about some things and see what others are dealing with and what they can experience in the casino. 

But I understand why you don't want to share information about this case at the moment.

So I hope for the best for you!☘️

I wait since more one year a amicable solution mister.

Hello Guru Team,

I wanted to ask what you all think of Stakes Casino (Mountberg)? I won over €2,000 there and have been waiting for my withdrawal for two days. I haven't broken any rules.

I have a strange feeling about this. The chat function seems eager to end conversations quickly and doesn't provide any further information, only what's stated in the terms and conditions.

Account is verified: Bank statement, ID and ID live approved.

Thank you very much and best regards

luckypunch

Hi, to be honest, according to the safety index, it's not the best casino.

So what did they say when you wrote to them on live chat? I wouldn't say waiting two days is terrible, but I really can't guess how the casino will behave. If you're verified, that's definitely a good sign, and I would try to wait and see what happens. 

Can you hold out? 🙂

Hello Jaro,

Thank you for your quick response.

I received my money, but not the full amount, as I unfortunately gambled some of it away again - and that was their big wish, like almost every online casino.

I had €2,300 and withdrew €1,000 out of anger at the casino. After losing the €1,300, I set a betting limit, and an hour later the €1,000 arrived. What a coincidence! I'm sure they would have delayed processing it even further. And I won't tolerate or accept that kind of thing anymore.

As a player, you take a high risk when you gamble, and the very least that's expected (in terms of service) is that payouts are processed immediately or within 1-3 hours. This casino uses the well-known "stalling tactic" and closely monitors player behavior.

I won't be playing there for now. I'm pretty sure this casino will cause problems if you win big.

Thank you and best regards

luckypunch

Thanks for clarifying.

I know that some casinos use this tactic, but sometimes there can be delays for various other reasons.

The good thing is that you managed to withdraw at least something, although I would have preferred it if you had all the money you had there. 

It's important to always remember that gambling with money isn't the best idea and that it's necessary to persevere. 

Be sure to always check the casino's information in advance, as some can cause problems.

I wish you all the best in your future endeavors.🙂

I can only say good things about this website, very good customer service, who always answer any questions you have.

I'm glad you like it there. 🙂

Can you maybe tell me more about what you like except the customer service?

Do you also have something you would like to change in this casino?