SpinsUp Casino - general discussion

If you want to discuss anything related to SpinsUp Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Made a deposit with the welcome bonus last month because they had Pragmatic at 96% but the slots were fully dead anyway, I could barely reach 20% wagering.

I see they have now nerfed them to the 94% versions, so no reason whatsoever to return there.

Did you also ask the casino why they took this step or is it not worth it anymore ? What slots have you played here from pragmatic ? 🙂

I've just joined here seems ok so far I've put in for a withdrawal 42 hours ago I asked them there time on withdrawal they said 72 hours think that's a bit much that is a normal tactic to play your money away so I took a 3 day time out see if the winnings come I'll keep you posted

Hello, I'm curious to know how it will turn out and when you will get your money. In some casinos it takes a lot longer so 3 days wouldn't bother me at all. 

I'll be here waiting for good news. 

Good news they kept to there word paid out without any bother

Well, that's great news and I'm glad they kept their word. It's nice when a casino can be relied on because credibility is important, especially when it's online. 

Are you going to stay with this casino ? 🙂

I took a break but yes I'll be staying

So if you have any new experiences let me know, I'll be looking forward to it. 🙂

The games at this casino pay well, but they take a long time to withdraw, up to 3 days.

Everything has its advantages and disadvantages as I see it. 3 days wouldn't be too much for me because I know that players are waiting somewhere else for their money for several weeks. But I know I don't have to tell you that. 

Do you think you will play in this casino again if you like it here ? 

I always play with them, the worst of them is only this time.

Then I am glad that everything else is fine. Maybe one day the withdrawals will be faster. What method do you use to withdraw ? Is there a crypto option? 🙂

I only use Pix Brasil, but there are encryption options, and others such as astropay, neteller.

Oh yes I remember, you told me that but I did forget it. Thanks, then, and we'll see if the withdrawals speed up in the future. Maybe it'll end up being one of your favourite casinos. 🙂

How long do you think is correct to open a complaint? I've been waiting for the withdrawal for 3 days, support only asks me to wait, VIP support doesn't even respond, in the past the company Dama paid in a maximum of 2 hours. And the value doesn't reach 200 USD, too little to hold a withdrawal for 3 days.

I would say that we have a standard of 14 days that we give casinos to pay out a player. By then they should have done everything necessary to send you the money, so if I hadn't heard from them in over a week and I didn't know anything new, I'd reconsider. 

However, it should be added that until 14 days have passed, the team will not contact the casino and will only ask you relevant questions for the time being. Although I believe you already know how it works here. 

So I'd try to wait if you get your money or if the casino contacts you. 

You think you can handle it? 🙂

I will wait, thank you.

great just say if something changes, I will be here. 🙂

Unfortunately, 4 days later they haven't paid, I canceled the withdrawal and lost everything, I left the money for them, they must be going through financial difficulties