Spinbara Casino - general discussion (page 24)

I've already sent the documentation three times, so I'm waiting to hear back and how long it will take them to reply. I hope they don't ask for another document for the same thing in five days, forcing me to start the whole process again, which is what I think they do to everyone just to make you desperate.

If they do so, be sure to report it to our team in your complaint. They will know best how to advise you on what to do in such a situation. 

I've been like this since the 27th, that is, the 29th, and the document is the

the same as the one sent back

January 27th, everything went well, withdrawal requested and so far so good, January 28th blocked withdrawals, document shipments at that time and until the day I go alone

They credited my first withdrawal because it was obviously approved before they blocked my account, so it's like they had to send it out of obligation. And so, as of February 5th, we're still getting the same responses and unable to withdraw the money I have.

Yes, I understand, you already said that. So when they started the verification process, or if they wanted or want more information from you, they won't send you the money until it's verified. So that's what you need to focus on now. 

Sure, and that's what I'm working on, but there's absolutely no response from them about anything.

i won around 2,5k today,

they only let me withdraw 500€ a time,

if i read all of this. I hope they pay out on time ,

for them its a big win, cus they know that 90% of the people lose everything while the first withdrawal is still pending.. bunch of a*holes

If it's your first time withdrawing, I don't think you'll have any problems. The withdrawal amount depends on your VIP status. For example, I'm VIP 5 and I can withdraw up to €1,500. Initially, I had no problems withdrawing; the last withdrawal I made was €1,111 and went smoothly. But the problem started when I was scammed out on €5,053, which is a much larger amount, and that's when the documentation issues began.

During the first delay, I also lost a large portion of my winnings due to the delayed payouts. Then I got really lucky with the last few euros and learned from my mistakes. All you can do is be very patient.

Of course they do it for that reason, so that in the end we spend what we have to withdraw, but we have to be smarter than them and hold out until we withdraw the last coins we have.

isnt there any option to like set a limit on your daily playing amount?

so you could like set it on 5€ a day, so you dont lose everything you are waiting for to get withdrew

Well, the best thing is not to play. I've been waiting for 8 days and my balance is still intact.

Gonna do the same 🙌🏻🙌🏻

Does it matter if i deposited with mastercard and ask for withdrawal with bank transfer?

Look, I've always requested withdrawals with Revolut and I'd have the money in my bank account within 8-10 hours. This last withdrawal they sent me I requested via bank transfer and it took 8 days to arrive.

well i’ll keep you guys posted when it arrives

I hope it's soon. All I can say is that once I receive my money, I will never play at this casino again because it's awful.

Expect 14-20 days 🥲

Hi Jaro, good evening, well I just came across this They're back again, asking for the same document. I don't know how I'm going to send it anymore because I've tried everything. I don't know what they want. And another thing, they're supposed to contact you by email to explain the problem or request the necessary document, but if it weren't for me checking the verification, no one would have contacted me. This is starting to feel like a bad joke, honestly. I don't know what to do anymore. Please help me.

I've resent the same documents, as you can see they're in PDF format, which shouldn't cause any problems. This is getting out of hand.