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Spinbara Casino - general discussion (page 35)

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1 year ago
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Petey deleted the post
1 month ago

Hi, what do you mean? Spinbara is registered with anjouan gaming license? They at least had this when registered. Has this been removed or what do you mean? I am super confused.

Petey
1 month ago

Hi, I'm saying that based on our Data Team review made in August, the only license was the Costa Rica certificate, which has no regulations and is not at the same level as the gambling regulator. Therefore, the review still says "no license."

https://casino.guru/spinbara-casino-review

Perhaps something has changed during the last few weeks; everything is possible, so I sent a note to the Data Team already.

1 month ago

UPDATE.


Lost it all due to this hoax scam casino bullshit delay whore site.


Felt like play money in the end...

Probably the reason I won when I continued playing, because I was betting bigger & bigger.

It basically stopped feeling like real money and I accepted I was never gonna get it anyways.


At least I learned the best and biggest lesson of all, after losing almost 50K euro in 1 night.


NEVER EVER PLAY ONLINE CASINOS. IT DESTROYS LIFES, FAMILIES, FRIENDS AND MORE.

THIS WILL BE ALOT CHEAPER IN THE LONG RUN, AS I WILL NEVER EVER PLAY A CASINO GAME AGAIN.


THANK YOU SPINBARA 😀😀😀😀😀😀❤❤❤❤❤❤❤❤ DRINKS ON ME 😉


TAKE CARE GUYS. LAST POST EVER HERE AS WELL ❤

Petey
1 month ago

Petey, I'm really sorry to end this like this, especially since you were so lucky with the higher stakes.

Unfortunately, it also means the end of your complaint, which could have gotten you something, but now we’ll never know.

Stay well; it was a pleasure meeting you. No answer needed; I understand the previous post was also the last one ever.

Petey
1 month ago
plus

this is tragic... the casino doesn't even provide the option to enable daily limits.

Automatic translation:
2 days ago

fileHi Guys

I have huge problems with my verification on spinbara. I keep uploading documents and they always invent new documents which get crazier and are impossible to get. I am a level 5 VIP player so I already lost a lost of money there. I dont get it why they do it.

I sent my salary statement, my residence proof, my credit cards, my selfie, my ID and many more. They just invent new things like proof of e wallet for my debit card. like WTF? Sometimes the required documents are some type of python script like its not even real.


The live chat is completely useless and they do not answer any mails, neither normal support nor VIP

It is triggering me so much I cant focus on my daily life now..

Edited
MICHIW
2 days ago

Hello. I understand that after sending so many documents, another request can feel exhausting, especially when you’re still waiting to withdraw.

If you used an e-wallet funded through your debit or credit card, the casino may need to verify ownership of that card as well as the wallet. That could explain this additional request.

Both highlighted sections in your screenshot specifically ask for a card ownership confirmation issued directly by your bank. Have you already submitted that document? If not, would you be able to obtain it from your bank in its original electronic format and upload it?

Also, from what the casino has told you, do you understand this to be the last document they need, or have they asked you to provide anything else?


Of course, you don’t have to go into all the details here on the forum. I can see you’ve submitted a complaint, so you’re welcome to discuss those details with the mediators there.

Radka
2 days ago

Hello Radka,

Thank you very much for getting back to me. As you can see, I am very frustrated because this whole situation feels extremely shady, and no one from Spinbara is helping—neither the live support, nor my VIP manager, nor the email support. It takes days for them to reply, and even then, their answers are completely useless. I’m honestly afraid that they are just hoping I will give up so they can keep my winnings.

I already replied via the complaint for my specific case, but if anyone has similar experiences to share, that might help.


I am 100% willing to cooperate.

MICHIW
2 days ago

Hello. You’re very welcome. I really do understand. Everything feels fine, you have VIP managers looking after you, and then you try to withdraw. Add some extra checks, which can sometimes be triggered automatically rather than by a person, and suddenly the whole experience changes.

Even a casino that normally pays without major problems can start to feel like it’s putting obstacles in your way, especially when nobody clearly explains what’s happening or why. I think that alone is enough to make anyone nervous and wonder whether they’re going to get paid.

I know it’s easier said than done, but try not to assume the worst just yet. This casino has a fairly high Safety Index on our website partly because of its record of paying players. That certainly doesn’t mean every withdrawal is quick or straightforward, as your experience unfortunately shows...


Yes, this is unpleasant, it’s taking a long time, and the repeated requests are frustrating. But from what you’ve shared so far, I’m not getting the impression that they intend to refuse your payout.I hope that offers at least a little reassurance. 🙂

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