Spinbara Casino - general discussion (page 20)

I can't understand why they say that.

in 1-3 business days and they credit them after 15-20 days. This is the first time I've seen this in a casino.

To take so long..

Yes, the only thing I can do is wait since I can't do anything else...

This is just my experience 🙂. In my case, my withdrawal is reversible for 15-20 days and therefore hasn't been released yet. Once the payment is released, the money is in my account within 10 seconds – for bank transfers.

I have also made a withdrawal request via bank card.. Apparently my experience will be the same..so that they have not been disbursed and it is still under examination after so many days I still have a future..

That's right. You can still cancel it. They're hoping you'll lose patience and abandon the payment. You've already held out for a long time. You can manage the remaining days too! My second payment took 18 days.

No, I have no intention of canceling the payment. They're making a mistake if they think something like that. Yes, and you're right. Maybe they're doing it on purpose to delay crediting them, lest someone get tired of waiting and play them again!!

nein so war das nicht gemeint 😀

I'll try it like this:

No, you probably misunderstood me.

I didn't say you want to cancel the payment.

I meant that casinos often hope that the player will lose patience and cancel the withdrawal on their own.

But you've already been patient for a long time, so you'll be able to do it in a few more days.

I just wanted to encourage you not to give up.

For me, for example, the second payment took 18 days.

Yes, I understand, I didn't misunderstand you😊

I said it for them..I won't do them the favor of canceling it..

I will be patient as long as necessary!!

This online casino is terrible. They don't pay out winnings, they don't check the required documentation, and they block withdrawals so you can't withdraw your money. The chat service is impossible to access on the first try, and the email support is awful; they only reply when they feel like it. I will never play there again; I just hope I can receive my winnings.

Update on my problem. There were indeed problems receiving emails at my email address. I created a new email address and received a response from the support team a day later. Now they're saying that no account is associated with that email address. I hope they're referring to the second email address I used to contact them. It would be a real shame if they simply deleted or deactivated my account. Is that even possible?

Did you finally get the money?

Could you please help me? I'd like to know if any of you have also had your Spinbara casino accounts under review, and how long they've been in this situation. My document review request has been pending for over a week and I haven't heard anything. I have an accepted withdrawal, but it's blocked due to the document review, and they haven't checked my account or released the funds. Is anyone else experiencing this? Could you please help me?

Good evening, the same for me, my account is undergoing verification, I have blocked withdrawals, they passed my passport, the electricity bill I sent with it was cut off from what I understand because it is in my father's name because I live with my parents.. yesterday I sent a copy of the bank statement, I am waiting for a response, I hope we can get through it..

This casino is insane, their lack of professionalism is unbelievable. I have €5053 in my account that I can't withdraw in any way. I've been waiting for account verification for days, and they always tell me the same thing in the chat. It's a disaster. How long have you been waiting for verification? They've only asked me for my ID and bank account details. What about you?

It's been a week since they asked me to verify my account. I sent them my passport and an account. Yesterday I logged into my profile and during the identification process they asked me again for a verification document. I sent them a copy of my bank statement. I'm waiting.

And what have you done? I've already opened a claim here at Casino Guru to see if they can help me, because I think they're reluctant to pay out. If you ask in the chat, it's always the same answer from them, and the support team and VIP manager only reply when they feel like it. How much do you have to withdraw? Well, my only hope is that I've seen here that you've managed to get money for many people. Let's hope we have the same luck. We need to keep each other informed to know how our cases are going.

You know what I find strange? I've never had any problems with withdrawals before. Initially, my maximum withdrawal amount was €500, and I gradually increased my VIP level until I reached level 5, where I could withdraw €1,500. But to my surprise, they asked me to review my documentation after I made a withdrawal. I accepted everything without the withdrawal being finalized because they ended up blocking my account, using the review as an excuse. Previously, my withdrawals arrived in my Revolut account in less than 9 hours. Of course, now that I have to withdraw €5,053, they're not so happy about it. And from what I've read from other people, I understand that if you don't play the money, they lower your level so you have to withdraw less money little by little.

Unfortunately, we can't do anything in the chat, they say the same thing, my complaint here has been open for many days, I hope to get it over with, and for me, the withdrawals at the beginning came relatively quickly, when I withdrew a large amount, the problems started, I believe we can get it over with because we haven't done anything illegal in 2026, it is unacceptable for them to make fun of you and not want to pay you, then why do casinos open just to take money?

Hi Patri, yes the money was finally credited today since January 23rd when I made the withdrawal..

Personally, they didn't ask me for any documents for the withdrawal...maybe because the amount was small..

I think they do it for that reason. When the payouts are small, they don't have a problem, but when the payout is larger, the problems start. My highest payout was €1111, and it arrived without any issues. With subsequent winnings, which were larger, the problems began. It's incredibly frustrating, and I think they bore you to death so you end up betting the money and losing it. We shouldn't fall into that trap. I hope we get lucky and put an end to this soon! I, for one, will never play at that casino again. They're banned for me ❌