Spinbara Casino - general discussion (page 19)

Does it mean that they don't adhere to their daily limit of your withdrawal?

Have you tried to contact them on some alternative email address, perhaps?

Have you got any remaining balance in your account, please?

Hello everyone!!

I am new to the page and I would need your help if you can of course. I have an issue with a withdrawal from the Spin Bara casino. How many days have passed since the 23rd of the month? I made a withdrawal and it is still under investigation. I have not been able to contact them. Do they have any information? The financial department replied to me repeatedly. What can I do in this case?

Your lights??

May I ask if your account is fully verified at this casino?

What information do you have about the withdrawal in your account?

The casino does not require verification. I have asked them if that is why the withdrawal is taking so long and they told me it is not necessary. My withdrawal is fine, there is no problem. They know that the withdrawal has been delayed quite a bit. They will inform the financial department. This is what they have answered me every time I ask them.

I can withdraw €500 daily. Three withdrawals are allowed. I've had three €500 withdrawals outstanding for the past 18 days. They are NOT adhering to the monthly limit of €7,000. In January, I was only able to withdraw €1,500. With my remaining balance, I'll have to wait a year if this continues. According to their terms and conditions, it should normally be two months.

I haven't tried using a different email address yet. I'll do that today. Thanks for the tip. I think there's still about 100-200 euros in my account.

So hopefully they really pay you soon. And if not, our complaint team will be ready to step in.

Let us know how it goes, please.

In this case let's see what our complaint team will be able to achieve. It has been a really long time waiting.

If there is still some money in your account, let us know, and our complaint team will try to help you.

Thank you for your interest..

Today I spoke with them again, there was nothing new to tell me, only the same things over and over again, sorry for the delay, we will inform the financial department... now I believe I will not receive my money..

Hi Romi. The three payments arrived today. I'll now request the next ones and hope each time that it won't take so long. We'll see. So far, they are paying, just very, very late.

Hello, perhaps the money is still lost. As Isii_i just shared, this casino is painfully slow.

I know it is tiresome, and it looks quite dire, but most of the time it's waiting, not conflicts of terms or worse practices applied to players. Hopefully you'll get the money too. Hang in there. 🤞

I'm sorry for stepping in. I only wanted to say that I'm glad you have the portion of the money now and to comfort the other player a bit. Thank you for keeping us all updated.

Such slow withdrawals are a mental nightmare.

I hope so, I don't know what else to do with the boats... I'll be patient!!

Deal. I'll be patient with you.... This is typically the most difficult part, so let's stay positive just a little bit longer. 🤞

I will share with you the latest I have!!

How long have you been waiting?

From January 23rd..

Realistically, expect a processing time of 14–20 days.

In my case, it helped to avoid constantly logging in and making repeated support requests.

The payments then came in a single batch.

From about day 14 onwards, I would recommend filing a factual complaint and documenting everything thoroughly.

Unfortunately, patience is required.