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Spinanga Casino - general discussion (page 48)

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Player0007
9 months ago

Hello, aside from what I just replied to you in the other thread, did the casino somehow restrict you from withdrawing? Did you play there? Please tell us if we can help with anything that affects fair play in the casino.

Thanks for the update, though.

9 months ago
esus

Hello, good morning.


Every time I requested a withdrawal, they would cancel it shortly after and tell me in the chat that it was a technical failure.

As for fair play, these casinos are very opaque. When you win, they start causing problems, they review the account, and after a while, they close it. I've requested deposit information from the Tax Agency and tried to reach agreements with them. While you're depositing, everything is fine. When you win, the VIP manager stops answering. They say the relevant department will respond.


I just want what's coming to me. I write to them almost daily because I'm open to a friendly settlement, but there's no response, or they make up any excuse.

I don't think you can help me, you think you're above everything.


I've been waiting for more than two months for them to tell me and replace the balance of a hand I won and it didn't go up due to a technical error (I've attached a photo) and that's it.


file

Automatic translation:
Pepeigle
9 months ago

Hello, I do not know very much about who stands above whom, but based on your open complaint against MyEmpire Casino, I hope you know that you are welcome to submit another one anytime you need. So, if the issue is something new, go ahead and complain officially. This is exactly why we are here.

Has this incident occurred in Spianga, please? I think it would be great to know what the casino has said to you and what this agreement was about. I honestly could not conclude that from your post.

So, if you need help regarding stuck money, try to complain, like you did once.

Thank you.

Radka
9 months ago
esus

Thank you for your kind attention Radka,


Honestly, I'm very tired of fighting Novaforge Ltd. I see that their way of operating is the same, and they think they're above everyone else. They don't fear customers, authorities, or Casino Guru and its hundreds of thousands of followers. They lie and lie about their casino network.


I didn't open an account at Spingaga, regarding the problems with Pistolo and so on, I'm going to wait to see if Kubo is able to get them to accept a deal and then I'll make a decision.


Privately, I'm telling you that I'm the judge. If he doesn't resolve anything, I'll act and try to block access from Spain to all Novaforge Ltd. casinos. I still have hope in Kubo's mediating ability, and I put myself in his hands.


A big hello.

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Pepeigle deleted the post
Pepeigle
9 months ago

We don’t believe in any so-called licensors or arbitrators anymore. They only protect the scam.

We have already identified the real company behind Spinanga and submitted official complaints to the police, the prosecutor’s office, and to the TDSA in Dubai.

Now we hope this scam will be shut down quickly.

Radka
9 months ago
esus

Radka, where could I ask you for advice privately?

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Radka
9 months ago
esus

Can you recommend me a casino that is


.com and is reliable?


Thanks very much buddy

Automatic translation:
9 months ago

No body play here

warning

take bounce and win 1300 usd

80% completed wagering

after that they played wagering and told me start again from zero

fake casino

they don’t want some one win !!!!!

9 months ago
esus

Radka, where could I ask you for advice privately?

Automatic translation:
9 months ago

Hello, I understand what you are saying, but as you can see from others' posts, transparency is always the key, so I prefer to keep as much of it as possible visible on the forum. However, perhaps Kubo would be able to help you out since he is mediating your complaint. In my opinion, this option is quite good.

If I may, I just responded to you in the other thread and suggested your own thread about this casio group. I hope you like the suggestion.

Cheers!

9 months ago
esus

Thank you for your kind attention Radka,


Honestly, I'm very tired of fighting Novaforge Ltd. I see that their way of operating is the same, and they think they're above everyone else. They don't fear customers, authorities, or Casino Guru and its hundreds of thousands of followers. They lie and lie about their casino network.


I didn't open an account at Spingaga, regarding the problems with Pistolo and so on, I'm going to wait to see if Kubo is able to get them to accept a deal and then I'll make a decision.


Privately, I'm telling you that I'm the judge. If he doesn't resolve anything, I'll act and try to block access from Spain to all Novaforge Ltd. casinos. I still have hope in Kubo's mediating ability, and I put myself in his hands.


A big hello.

Automatic translation:
9 months ago

Hello, it is so great to see someone so active here. Based on the experience you described, I understand that you likely have many insights to share about those casinos. Feel free to lodge any complaints about those casinos whenever you like. I understand you have your own ways as a judge, but we would also appreciate the opportunity to investigate. This is basically our main way to keep the Safety Indexes as close as possible to players' real experiences and understand possible weaknesses.

It is, of course, your call.

I just wanted you to know that we always strive for cooperation with players, since we believe that real problems used as a tool to challenge casinos and their terms work better than police reports or scam alerts, if you know what I mean. 🙂

9 months ago
esus

Can you recommend me a casino that is


.com and is reliable?


Thanks very much buddy

Automatic translation:
9 months ago

Nothing recent from my experience, I'm afraid.

I would suggest browsing user reviews and casino-related forum threads. At least this combination gives the Safety Index, which for example, does not include payment speed or anything related to uncommon "situations," a perfect additional source of information.

Start either with player reviews or casino reviews, just my tip:

https://casino.guru/casino-reviews


9 months ago

No body play here

warning

take bounce and win 1300 usd

80% completed wagering

after that they played wagering and told me start again from zero

fake casino

they don’t want some one win !!!!!

9 months ago

Hello, on what terms did the casino reverse the wagering like this? Can you perhaps share their explanation? I understand you have your perspective, but this indeed looks rather suspicious, so it would be cool to find out whether the casino action was motivated by something concrete.

Are we talking about free money or real money, please?

Basically said, we could be able to help if real money was involved.

Radka
9 months ago
esus

That's why I turned to you for mediation. I wrote to Kubo to see if he had any news, but he hasn't responded yet.


I'm so glad I found you because you do incredible work. Players are often defenseless, and thanks to you, we see the light and a chance to ensure our rights aren't violated.

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Radka
9 months ago
esus

I completely agree with you. I wrote Myempire ya Pistolo, saying that Kubo from Casino Guru was mediating, and they haven't even bothered to reply. They think they're untouchable.

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Pepeigle
9 months ago

And I agree that our colleagues in the Complaint Team do an incredible job. However, this work requires a great deal of diplomacy and is often not well recognized. Because, and pardon my openness, many people prefer persecutions over constructive cooperation. Which is understandable yet not always very wise when players' money is involved.

In any case, I dedicated a thread for you; here it is: https://casino.guru/forum/casinos/pepeigle-s-thread-about-all-things-gambling

Please use it to share anything of a more general perspective or for saying anything related to more than one casino or casinos from another group. I think it would only be beneficial for the community. You can also use the link to share it in other threads, allowing other like-minded players to join you there. If you don't like the idea, though, feel free to let me know and I'll delete it. I'm aware of the NovaForge thread. 🙂

Edited
9 months ago

deposited $100. They had a 250% bonus offer.

The offer was tempting, but I learned that it was just a way to trap and scam people.

I found their reviews somewhat good.


I was lucky and played for two consecutive days, and I managed to complete almost 80% of the wagering requirement (35x).

After being away for several hours, I opened the site and found my balance was zero, even though I had $1,300.


I contacted their support several times, and they restored my balance, but they deleted the 80% wagering progress I had made and told me to start from scratch — this was the level I had reached.


I tried to explain to them, but it was useless. It felt like they knew that the more I played, the more I would lose everything, and I would never succeed again.


They are nothing but a group of thieves.

I learned my lesson: from now on, I will only play in very reliable and reputable casinos that truly care 


Fahadsv
8 months ago

I believe you should try to file a complaint here so our team could look at it, if you wish.

What do you say? It is worth trying.

Let us know.

6 months ago
deus

I chose the 200% bonus but didn't receive it.

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Angela1933
6 months ago

Have you contacted support regarding this, please?

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