Spin Buffalo Casino - general discussion (page 3)

I strongly advise you not to lose the money in question. We have limited options for looking into the issue, and we are obviously unable to assist each player in such situations, unless players are able to file complaints and keep up without losing their money all the way through the process.

I can only strongly advise against playing at Spin Buffalo, because payouts are only made when they are profitable for the casino. The scam here is similar to that of the WinnerCasino group with brands such as Ocean Breeze, SuperBBet, Golden Lion.

The casino spams you with up to 9 emails a day and each time there is a new bonus code. The bonuses are all over 300%, often have wagering requirements of just 10x and of course there are no limits.

This alone is a sign of fraud, because a real casino cannot afford such bonus offers, especially not on a permanent basis.

A friend and I both played here with €20 without a bonus, but in completely different ways. I only played Sweet Bonanza 1000 with €0.20, but after a few spins my friend bought 2 free spins for €20 and 1 free spin for €40. In the end I requested a withdrawal of €54 and he requested a withdrawal of €100.

His money was there the next morning, and my payout has been "in process" for about a month, even though it is significantly lower than his.

However, they only paid out because they expected further and, above all, larger deposits due to his high stakes.

Could it be that they found some violation of the terms, perhaps?

It's just a thought, though. We'll need to wait for our complaint team to investigate this issue further in your complaint, and hopefully soon we find out what the reason is for the delay.

I have now been waiting for two months regarding my complaint, which now has been marked as unsolved. The casino did not respond, and I have still not received my payment.

This situation clearly demonstrates that the casino is operating fraudulently. I sincerely expect you to lower their rating accordingly to reflect this behavior and warn others.

Thank you for your attention to this matter.

No, I did not violate the terms and conditions and the casino did not notify me of any violation.

The casino will certainly not respond to my complaint. We are dealing with fraudsters here, as the reviews and experiences of other users clearly show.

I honestly don't understand why you work with this casino and offer exclusive bonus codes. And despite an unresolved complaint of €1,000, the rating hasn't changed.

I am really sorry that your case couldn't be resolved. It will surely be seen on the safety index of this casino.

It is a shame that a fresh casino starts like this and is not willing to cooperate with our complaint team.

I hope you won't come across this kind of behaviour again.

Unfortunately, as you can see, it is a fresh casino, and we are unable to know beforehand how the casino will work.

The safety index is lowered by every unresolved complaint, and it changes once a week, so you don't need to be worried about that at all. Soon it will be shown.

Although the casino is new, you have offered an exclusive bonus. It means that they have already contacted the casino. You get a percentage of the deposits that are linked to your exclusive bonus. This casino definitely does not pay out, there is enough evidence here. Your exclusive bonus is still on your site for users from other countries. I was able to see this through a VPN, your exclusive bonus can still be found here from various countries. It's a shame. But you are in the same pot as Spinbuffalo.com. I hope there will be consequences or that they start paying out the money, I'm still waiting for the 4000 euros.

I am not sure why the bonus should not be visible on our site, to tell you the truth.🤷‍♀️

You are probably writing regarding your issue in the complaint you have for this casino, where I can see that our team is waiting for the 14-day time period before they are able to intervene. Right?

Hopefully, you will be able to get your winnings soon.