Slottyway Casino - general discussion

If you want to discuss anything related to Slottyway Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Sorry.the worst casino....1.you have to fight for the payout...then YOU HAVE TO PLAY A ROLL WITH 9.95 EURO......THEN WHEN YOU HAVE WON A BIT MORE,,,,,STUCKS FUNNY IT ALWAYS WHEN SOMETHING GOOD COMES....HOP THEN IT TURNS A BIT FURTHER.SORRY.BUT WUNDERINO OR HYPERINO IS 100,000,000 TIMES BETTER AND FERRY.AT SLOTTYWAY.COM..YOU CAN FIND THAT THINGS ARE NOT HONEST. ...THIS IS A GUESS.OK.

I don't understand the point where you say: "YOU HAVE TO PLAY A ROLL WITH 9.95 EURO" Care to elaborate, please? And if I got it right, you were paid after all, correct?

Hello, how long does a payout and verification take? Casino already submitted heaps of pictures and documents and heaps of pictures with me and my ID the first withdrawal was canceled by the casino

I hope to get the 500 euros quickly

It can take a few days to submit your documents until they are verified. Once verified, it can take a few more days for the withdrawal to be processed, depending on your chosen method. Some methods are faster than others, and when using bank transfer, it can take a few days for the funds to show up in your account. Good luck!

I asked them to cancel my account, without real time to have that kind of stress. I did everything they asked, nothing helped, I was checked and then they said I was missing documents that had already been accepted. So I appreciate the space, but I continue to say that this casino is terrible, it and IBet, always receive the amount that is deposited, but to withdraw the person suffers and it seems like they committed a crime even though they did everything that was required.

Hi, I see you don't have the best casino experience. However, have you managed to verify your account when you talk about the documents ? How long has your situation been going on ? 

Anyway, I saw that you filed a complaint so our team will try to help you in your situation. I hope you will be able to resolve this inconvenience as soon as possible. 

I had never been to these casinos like this, I always play on recommendation, it was the worst experiences I've ever had, I did the step by step they asked, I followed all the rules, but they lied because I always play low stakes and they said I placed high bets, that I failed blablabla. In reality, they accept the deposit so easily because of all the bureaucracy and lies to pay. I no longer play at any of these casinos that appear, only if someone I KNOW sends an invitation and reports their experience. But thank you for the space.

I believe that such an experience rather demotivates you from the casino and from what I can see it was not the best option as it has a rather low safety index. As for the fact that you exceeded the bet, did the casino accuse you of such a thing ? 

However, I would say that your complaint is still open and it would certainly be appropriate for you to respond so that Petronela can move on and I believe that she might be able to help you. You can do so here. 

Don't give up because I think nothing is lost yet. 

I played in this casino and had no problems with withdrawals, it seems to me that if you play according to the regulations there should be no problems with withdrawals, so I don't know why the casino has such a low rating

I have played in various casinos and many are unfair with much higher ratings

I guess I know which one with the higher rating you mean,... 🙂

Despite being a bit worried because this casino is a dangerous place, I decided to believe your decision.

Did I understand correctly you have never tried to withdraw from this site? One thing is to think you only need to follow the rules, but the rest is usually the experience.

Mind the warning: "High value of withheld winnings in player complaints in relation to the casino's size"

🙏

My experience with Slottway casino was the worst of my life...I deposited 500.00 reais and reached 2,400.00 reais...then they confiscated the entire amount when I went to make the withdrawal...First they said it was for violating bonus rules, but I argued that I didn't even

Oh, I bet you intended to say you did not even take a bonus, right? But I'll wait for your confirmation first.🙏

I didn't quite understand your question, but I didn't want a bonus nor did I activate any bonus at this casino...they confiscated my money for no reason...run away from this casino!!

Even though you don't understand the question you have basically answered it. Radka wanted to know if you played with bonus or not and you described that you didn't. 

So can you give some explanation for the casino confiscating your money ? Do you also have a tab in the casino menu where you can see the bonus history ? Maybe that would be useful and if you don't have anything there you could show a screenshot to the support. 

Would you try that ? 

They say I made bets above what they allowed, but that's absurd...they confiscated all my money...I didn't activate any type of bonus...run away from these fraudulent casinos!!

I see now.

You know this casino is very decent in term of fairness. It means that some predatory, unfair, or hidden rules might play their part.

Allow me a question: did you see its safety rating 👈?

"We consider the casino's T&Cs to be unfair"

When you play in the casino with a safety 2,0 out of 10, you should really read the terms in detail.

Are you sure the casino does not apply the max bet rule for playing with your own funds? I fear it does.

You should complain, it's completely free for you, so you don't need to worry about costs.

Are you interested?

And did you ask the casino how you exceeded the bets ? Do they have it mentioned somewhere in the Terms and Conditions ? Because I have a feeling that the maximum bet is related to the bonus. 

However, seeing that you are in a pretty uncomfortable situation, if you think that you have done nothing wrong and have not broken any casino rules, then there is a possibility to file a complaint with us. 

If you haven't heard of it, you can read more about the process here- Complaint Resolution Information and Instructions.

You can of course open a complaint at this link. 

Are you in ? 

I don't understand very well...I placed bets on e-basket...they initially said that I violated rules about bonuses, but I didn't activate any type of bonus, after I complained, they invented other rules saying that I bet more than 250, 00 reais and the allowed amount was 230.00...but other friends of mine bet below 230.00 reais and still had their balances withheld...I really don't know what to do!!

I'm in, tell me what I need to do... they confiscated several of my friends here in Brazil... they talk about a rule that you can't bet more than 230.00 reais on sports... but it's not clear in the terms from them!!! If you can help me I would appreciate it... I want to open a complaint!!