Slottica Casino - general discussion (page 2)

Casino Guru

Can you give me an e-mail to the licensing authority where I can file a complaint against slottica? In case of a problem with uberlucky you gave me this email to write a complaint certria@gaminglicences.com

Is it possible to write to this email or to another email in the case of a complaint about slottica?

Hello there.

Nope, it won't work

Just mind you must check the casino's site first - to find out who issued the license.

In this case - it says "CIL" - that's bad, this license is easy to fake, and we consider it to be untrustable. 🙁

There's no contact info shown at all. Just a .pdf certificate.

I'm sorry.

so I can't complain anywhere to the licensing issuer? 😕

Did you check the .pdf document?

Not a single hint of how to do that, I'm afraid. Furthermore, we deem CIL licenses as the less trustworthy among all at the moment. As I was recently told, no way to check its authenticity. Not a good sign either, if you ask me. 🙁

Website

does not have a website

Email

info@curacaolicensing.com

Phone

+5999 734 1000

Address

New Haven Office Center, Emancipatie Boulevard 31, Willemstad, Curaçao, Dutch Caribbean

Curacao Interactive Licensing (CIL) has N.V. 5536/JAZ registration number within the Curacao gambling jurisdiction. Actually, CIL Curacao is one of four regulatory bodies that are entitled to issue gambling licenses by the Curacao government.

Unfortunately, there is no much information about this regulatory body to be found online, This gambling commission does not even have an official website.

However, I will try my best to provide at least some information about CIL Curacao, which hopefully will be helpful.

you welcome 😉 how i find this in 5 sec? 🙂

Slottica.com provides eGaming services and it is officially licensed by CIL master gaming license nr.5536/JAZ. - this is masters license holder 😉

google license number plus complain 😉 you can try to call to them via skype if there is this kind possibility to ensure you thats they have you complain i think.

https://casino-howto.com/regulators/curacao-interactive-licensing-cil-nv-5536jaz/

This email is the only way to sent complain... i cannot find more info about this, sorry i dont have time 😕 regards and good luck!

Frankly, the email probably doesn't support announcing any complaints. Last I was told, it also didn't provide a CIL license confirmation too.

I hope the situation has changed while we were "not looking"...👌

Good effort - thank you!

I mean slottica,

I invested 17,000 Chilean pesos, I played the game "Mines" in question

My balance is over 100,000, I would like to withdraw but I get "Withdrawal cancelled: requirement of 3x the deposit amount" Could you please help me to be able to withdraw my earned money? Beforehand thank you very much.

Hi, according to what you wrote it looks like you have to wager 3x the deposit and then you should probably be able to withdraw the money. However, if you are not sure about something, I always recommend asking support or live chat about such questions and they should be able to guide you on what to do in such a case. 

So will you try it this time to check if it's really as I wrote ? 

Good evening, I have not been able to verify my data to be able to make a withdrawal, I have tried a lot and it rejects what I requested to verify, who can help me with that issue.

Hi, can we start with which casino you are trying to verify please ? Did the casino also tell you the reasons for the rejections on your documents ? How long has it taken you to go through this process. 

Please let me know so I have a better idea.  

I don't know if you need other types of information, I'm just starting with this so if you need anything else, ask me, I hope you can guide me, slottica doesn't give me the reasons why it rejects my documents and I've been trying for almost 3 weeks

I have moved your posts here to the official thread of the casino, where you can get more information from other players as well.

When exactly have you started with the verification process, and have you sent all the documents needed in the right format?

Thank you, about 15 days after I started the verification process and it rejects the documents, I send them as requested, but it does not give me reasons why it rejects them

If you need the help of our team, I would surely recommend that you file a complaint here. You can use this link to do so, and if you need any assistance or have any updates from the casino, please let us know.