Slottica Casino - general discussion

If you want to discuss anything related to Slottica Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Money gone 29 days. Again and again it is said that it will be checked. There is no feedback from the casino on Casino Guru. Very dubious!

Hello,

not sure what kind of feedback would you like to see, since this is your very first post on the forum.

I suggest you have a problem with the pending withdrawal in the Slottica Casino, haven't you?

What has happened, please?

I have an open complaint here with you guys. Unfortunately, the casino has not commented. My money was simply taken back because of technical problems. The whole thing happened on February 13, 2022. To date I have not received any response from the casino.

Hello,

may I know why did you switch profiles? Do you have any problem with the original one, maybe?

Is this the complaint you submitted, please?

If so, I'd wait for the complaint team because it seems you breached the rules and they need to investigate first.

The gaming history could help a lot.

Yes that is my complaint. I couldn't verify my account so I had to create a new account with you.

Hello,

I read your complaint and it seems that you just ignore all the links included in the email received from Casino Guru.

Email verification is done via the clickable link as well, so I assume there may be some technical issue.

What problem exactly did you have with the verification, please?

I'll try to help 🙂

Unfortunately I did not receive another email. Also not in the spam folder. When I want to log in and click on "send link again" I don't get a link to verify my account.

I have 2.problems with slottica not only that I "broke the rules"

Hello,

regarding your unfinished registration here, I'm going to send you an email.

To your complaint: we are now waiting for the casino to join this complaint, so at this point, we have to wait a bit, I'm afraid.

Yes, the registered email was: kaiser⋆⋆⋆@web.de but unfortunately I don't receive any emails from you there.

cashout pending since 5 days ... account verification is completed , payment method verification complete

cashout still pending ... same response from support no other updates

I'd wait a bit but keep constantly reminding the chat or support.

As we advised in your complaint:

"We advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint."

Hello iam not able to complete the id verification in slottica they are rejecting immediately

Hello did ur withdrawal amount received into ur account?

Hello,

I fear that you have to find out what is wrong with the documents, ask the chat operator, or email the support and then try to provide the documents, or selfies specifically following the demands.

Nobody outside the casino can tell you what is the issue in your case, but something is obviously wrong. So try to identify the problem, then let us know, please.

I have tried but when i uploaded the documents immediately they are rejecting it i can even send you the pics that they have rejected

Ask the support about he reason, please.

As I said, nobody outside the casino can tell you what is the issue in your case, but something is obviously wrong. So try to identify the problem.

I want to know whether the slottica website is genuine or not...

Any chance that we already have that conversation via a Facebook profile? 🙂

If not, it was just a coincidence and I would assume you should read the casino review, check submitted complaints, and browse user reviews.

The according to our review and history of complaints, the casino is questionable. To learn more about how to play in questionable casinos, kindly browse our fair gambling codex - Recommendations for players playing at casinos not classified as 'fair' or 'fair and safe

I checked your complaint and it seems that you have to try to solve the problem with the casino until these 14 full days run out. 🙁 May I know when did you submit the withdrawal, please?

Anyway, I would ask the support about what seems to be wrong with your document. Can you try that?