Slots Angels Casino - general discussion (page 13)

Doesn't matter how many, still for the same thing so if they do 1 they will do all. Just a pain you have to do them 1 by 1.

Doesn't look likely I will get any thing back xx

How come? Was within an hour I got refunded with Barclays

I’m with nationwide I haven’t got anything yet or heard back from them but cancelled my card so have to wait n see

Dunno. They asked me 3 days ago and I gave tons of info. And not heard nothing and no temp refunds yet. When I raised one for amazon I was funded straight away z

Same and I'm with them too

I would like to warn everyone not to deposit money into these casinos. I have been waiting for my winnings payouts for 3 months and I always get the same excuses, bla bla bla, and then they cancel after 30 working days so that you have to wait 7-21 working days for a new one.

Try using zanzibet casino, i was reffered to it in February upto now i have faced no challenge.

Yeah I'm owed from 4 casinos.

Not heard a thing about charge backs. Guessing it's a no. As first time I done it months ago it was very quick process

Don't know. Been 5 days and no temp refunds or anything

That's why I did it over the phone, seems to always make things quicker when you speak to a person.

Yours will just be sat in a queue if you do it online.

Not heard anything either hoping might hear tomorrow , I’ll keep updated

What were the payment names from spins heaven? Trying make sure I flagged the right ones

They use multiple, you have to match them up for your deposit history on the site. The amounts don't match though, eg. If you deposited 30 they take around 33 from your bank.

Yeah I noticed I also noticed sometimes they took it twice. I didn't notice back then but I did when I went all through my statements. Bank still hasn't been in touch so maybe they not going to do the disputes

Problem with submitting online is it can take a while, call them to chase, at least them you'll have a real person taking a look.

I have re submitted all the evidence again as I replied to the email when it stated I had to send it to another email address. So hopefully it will move forward now

Just heard from Barclays, the temp refunds they gave me have just been confirmed and are now permanent, so I beat Spinsheaven. If one bank is willing to do it all yours should.

If the companies they use to take money keep being issued these refund orders they will stop allowing spinsheaven to use them my bank has told me.

Hi

I saw in the thread that you give a casino 14 days to process a withdrawal and if not receiced you will try to help. I have receiced one payment from them in March for £280. I currently have a pending payment for £650 since 24th March which far exceeds the 21 days. I've contactnsupported numerous times and always get the same line. Backlog being processed sent a message to relevant department, will receice an email when it changes.

I've asked to be sent or copied in to their communications but they won't due to internal policies. Could do with some support